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Mark McLarty Toyota
North Little Rock, AR
1,137 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group.
We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,137 reviews
July 21, 2017
Great customer service Curtis Earp's customer service was the best I had ever experienced. No pressure sales and he helped guide me to vehicle that was best for my family's Curtis Earp's customer service was the best I had ever experienced. No pressure sales and he helped guide me to vehicle that was best for my family's safety and budget. When I didn't understand the Bluetooth options for calling and audio I gave him a call and he walked me through exactly how the programming worked. If you are looking for a new or preowned vehicle if any kind give him a call at Mark McLarty Toyota. I love my 2017 Rav4!! More
by Kimberly Earp
Employees Worked With
Larry Parks, Curtis Earp
July 18, 2017
Curtis is the best!!! Thank you for the picture! I love my "new" used car thanks to Curtis Earp ! He was patient and listened to what I wanted . I've recommended Curtis to all my friends . I wa I love my "new" used car thanks to Curtis Earp ! He was patient and listened to what I wanted . I've recommended Curtis to all my friends . I was blessed to have him helping me ! Thanks, Betty Hendricks More
by Betty
Employees Worked With
Curtis Earp
May 19, 2017
Only place I'll buy a vehicle! I'll keep this short and sweet, I've bought cars and trucks all over the mid south in the past 40 years, I keep coming back here because the people wh I'll keep this short and sweet, I've bought cars and trucks all over the mid south in the past 40 years, I keep coming back here because the people who work there show me how much my business means. They know their product and always willing to help. More
by bigbass
May 16, 2017
Shuckin', jivin', and flat out lying. We previously had a good experience purchasing a new truck when it was North Point Toyota. Now we are shopping for a used vehicle, and the prices on We previously had a good experience purchasing a new truck when it was North Point Toyota. Now we are shopping for a used vehicle, and the prices on their website looked reasonable. So we printed out information for 4 cars listed, and drove 100 miles to go see them. We told the sales guy exactly what we were looking for and what price range. He had all kinds of explanations as to why those vehicles were not available, drove us around in a golf cart, then had us sit in another building. Long story short, he wasted a lot of our time and kept us there, knowing he didn't have what we needed in our price range. We went to MM Nissan. Likewise, the sales guy was very friendly and tried all kinds of things to keep us there even though they didn't have anything to offer us. I felt like it was the old "bait and switch" routine, although I could not say for sure. So today, after receiving a survey call about our experience, I got curious. Got online and sure enough, the same vehicles that we were told were gone were still listed online. I engaged the chat person, inquiring about one in particular. She kept trying to get my information, and even tried to get me to schedule a test drive in that vehicle without ever confirming that it was available. I bit later, I received an email from the internet sales manager: "Great News! The vehicle is still available. When would you be available to come by and look at it?" I replied "EXACTLY where?" and didn't hear back. In the meantime, my son got online and did the same, got the runaround, and eventually a manager admitted they did not have the car. In other words, while I would never want to accuse someone falsely, I think we confirmed that they are all full of xxxx. I will NOT be doing any further business with any of the Mark McLarty places. More
by KCJ
April 22, 2017
Terrible experience Beware!! Get everything in writing on all agreements. Once check is in hand, then you have to fight with everyone for them to full fill their agree Beware!! Get everything in writing on all agreements. Once check is in hand, then you have to fight with everyone for them to full fill their agreements. Worst and most stressful experience I ever had, and stupid me still drove off the lot in a car I hate. More
by Wood123
Employees Worked With
April 20, 2017
Poor customer relationship When you arrive 5 minutes before another customer and have the same thing done to your vehicle but you leave 20 minutes later you deserve a bad review When you arrive 5 minutes before another customer and have the same thing done to your vehicle but you leave 20 minutes later you deserve a bad review. More
by Bilser22
Employees Worked With
Rodger Green
March 17, 2017
terrible dealership - updated July 2017 Update July 2017: After another attempt to get my truck serviced at McClarty, again I drove 60 miles for nothing. They scheduled me on a Saturday wit Update July 2017: After another attempt to get my truck serviced at McClarty, again I drove 60 miles for nothing. They scheduled me on a Saturday with a service person who did not even work weekends. I said that was enough. I took my truck to Orr Toyota in Searcy. They are going to order a new part for truck and I no longer have to deal with McClarty. My wife's Venza and my Tundra will NEVER have to go back to McClarty. What a relief! Jan-April 2017: I have dealt with three different employees because each one leaves before I come back. I have had my truck in 7 times and still not repaired right. employees attitudes reflect business practices - poor service. I am blown away that they are allowed to sell Toyotas. More
by n/a
Employees Worked With
they have all quit
