Mark McLarty Ford - Service Center

Good job !!!! I was met right away, and the work was explained well. Thanks for job well done!!!! The waiting room was very nice, and I enjoyed the coffee. I foun I was met right away, and the work was explained well. Thanks for job well done!!!! The waiting room was very nice, and I enjoyed the coffee. I found every one to be friendly and helpful. More

Great service I recommend Mark McLarty Ford. They did a great job on my vehicle. Ford work in a timely manner. And great customer service. They took good care of m I recommend Mark McLarty Ford. They did a great job on my vehicle. Ford work in a timely manner. And great customer service. They took good care of me. A great place to take your car for service or buy a car. More

Out of town and needed service I was passing through the Little Rock area when my temperature gauge went out, service department was able to fit me in and get back on the road. I was passing through the Little Rock area when my temperature gauge went out, service department was able to fit me in and get back on the road. More

Warrenty repair for windsheild leak and failing headlights You guys fixed everything and very quick with the hilidays. Loaner vehicle was great. Allen called to inform me of everything going on with my car and You guys fixed everything and very quick with the hilidays. Loaner vehicle was great. Allen called to inform me of everything going on with my car and to let me know when it would be done. Great guy, excellent team. Greatful for the excellent service More

voicing my opinion My experience with the employees was a great experience. Very friendly staff that took care in getting my service done quickly and showed care for me My experience with the employees was a great experience. Very friendly staff that took care in getting my service done quickly and showed care for me as an individual. Absolutely no complaints there. However, I did find it odd to pay at the same place as people getting drinks. The cashier was having to serve people, answer phones, and deal with making sure my payment was done correctly. I also noticed when I called, I asked for service department and was then transferred to another lady who had to transfer me to a service writer. All that transferring seemed odd. It would be a better experience if the fist lady would transfer to a service writer. Just my opinions! Thank you More

Good service Always pleasant to work with the service department. Friendly and quick and they do what they say they are going to do. I will be back. Always pleasant to work with the service department. Friendly and quick and they do what they say they are going to do. I will be back. More

Overpriced parts and labor Ford parts are entirely too expensive for automobiles over 5 years old. As cars depreciate so should parts for these vehicles decrease. Amazing domest Ford parts are entirely too expensive for automobiles over 5 years old. As cars depreciate so should parts for these vehicles decrease. Amazing domestic dealerships haven’t calculated a way to give consumers a break. They would perhaps get more business that goes to smaller company mechanics and off brand parts dealers. More

Recall on Raptor I had two vehicles in for service on this day. (A very busy time of the year for the dealership.) The services were completely in a timely manner. I had two vehicles in for service on this day. (A very busy time of the year for the dealership.) The services were completely in a timely manner. The work orders were gone over so that I could have a clear understanding of the work performed. I am very satisfied with this dealership, both sales and service. I definitely recommend them to my friends and family. More

Service is the difference. Allen in service is top notch. I had a laundry list of things that needed handled and he took care of every little detail. Top notch. Allen in service is top notch. I had a laundry list of things that needed handled and he took care of every little detail. Top notch. More

Service Fast friendly competent service. Quick turnaround with above and beyond help even with issues not originally brought in for. Allen Buck was an excelle Fast friendly competent service. Quick turnaround with above and beyond help even with issues not originally brought in for. Allen Buck was an excellent help with all my trucks issues. Calling me regularly to keep me updated. More