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Mark McLarty Ford - Service Center

Little Rock, AR

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517 Reviews

517 Reviews of Mark McLarty Ford - Service Center

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June 29, 2018

Amazing customer service experience My experience was amazing and very speedy! They found an additional issue while my car was in the shop and I was called before they took any action by More

by JENN.DONAHUE2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Jun 29, 2018 -

Mark McLarty Ford responded

Jenn, we are very glad to hear you had an amazing customer service experience with our team! We appreciate you and your positive feedback! Thank you again for your business!

June 29, 2018

Oil change Great Service Dept, quick quality service. Outstanding customer service. Came in late in the day without an appointment. They got right on the servic More

by MLEWIS1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive review! We are very happy to know you had a great service experience with our team! We appreciate you and your business!

June 29, 2018

Great Customer Service My service advisor, Justin, kept us updated with all services being performed to my vehicle. Justin took care of my car and put our minds at ease duri More

by SHUNTELE.CARROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are very glad to know you had a great customer service experience with Justin and our team! We appreciate the kind words and your business! Thanks again!

June 29, 2018

Great experience Fantastic service, took great care of me. Took vehicle almost immediately to service bay. The wait was very short. They finished with my vehicle quick More

by rbaldwin63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are happy to know you had fantastic service and a great overall experience with us! We appreciate you and your business!

June 28, 2018

Review This visit was much better than my initial visit at this service department. Hopefully, there will no longer be an issue with the transmission in my 2 More

by Mrs_J_Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Mark McLarty Ford responded

Mrs. Andrews, thank you so much for the honest positive feedback! We are happy to hear you had an excellent service experience this time! We appreciate you and your business!

June 28, 2018

Always helpful to me Justin has always done above what one would ask. Great people to work with. From the front desk to the nice gentleman that took me to my workplace wil More

by mwr4486107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Mark McLarty Ford responded

We are glad to know Justin does a great job on your vehicle! We appreciate you and your business! Thank you for the positive feedback!

June 28, 2018

Service Excellent customer service and fast service... would recommend to others... clean waiting area... Tia informed me of great services available to Linco More

by LINDACROWELL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Jun 29, 2018 -

Mark McLarty Ford responded

Linda, thank you so much for the positive feedback! We love hearing you had an excellent service experience at our location! We appreciate you and your business!

June 27, 2018

Service Department and Michael Betts is great to work with! This store is very organized with the help of Michael Betts! He is very organized and efficient and always a pleasure to work with, look forward to a More

by ANGELA.SIMS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jun 27, 2018 -

Mark McLarty Ford responded

Angela, we are very glad to know Michael and our team were able to help you! Thank you so much for the kind words and positive feedback! We appreciate you and your business!

June 27, 2018

Excellent experience Mrs. Wilson has always made my experience in the service center comfortable. I consider her my personal service advisor. I would definitely recommend More

by mrgreen10228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Mark McLarty Ford responded

Mr. Green, thank you so much for the great review! We are happy to know Nicole made sure your vehicle was taken care of during you service visit@ We appreciate you and your business! Thanks again!

June 27, 2018

Great service and great people They had great customer service and great employees and they were every helpful and same thing with the parts department and I was super thankful More

by TMULLIAGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Jun 27, 2018 -

Mark McLarty Ford responded

We are happy to hear you had a great customer service experience with our team! We appreciate the positive feedback! Thank you again for your business!

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