Mark McLarty Ford - Service Center
Little Rock, AR
517 Reviews of Mark McLarty Ford - Service Center
Very good My experience was good my service person that took my information and handle the service arrangement was good and friendly to work with on my visit My experience was good my service person that took my information and handle the service arrangement was good and friendly to work with on my visit More
Great Customer Service They were able to fix the recall issue and recommend services that needed to be done to my truck. When they couldn’t get it done in the time they thou They were able to fix the recall issue and recommend services that needed to be done to my truck. When they couldn’t get it done in the time they thought they could they arranged for a loaner vehicle while they fixed my truck. More
Quick and professional Called with tire issue on Friday. They said we will take care of you - dropped car off the next Monday morning and about a hour later I received a c Called with tire issue on Friday. They said we will take care of you - dropped car off the next Monday morning and about a hour later I received a call saying car is ready for pickup. Everyone I spoke with was very polite and professional. More
Great service and customer focus I brought two Edge models for service and am very happy with how everything went very well. I had minimal wait time and enjoyed looking at the new Lin I brought two Edge models for service and am very happy with how everything went very well. I had minimal wait time and enjoyed looking at the new Lincoln Nautilus More
Great Experience I had a great experience at this service center everyone one was very nice and cooperative. Our service guy done everything he needed to do. I had a great experience at this service center everyone one was very nice and cooperative. Our service guy done everything he needed to do. More
Wonderful Service! Passing through Little Rock and had a major issue. Glen got me in quick and back on the road! Makes me wish my home dealership was as good as Mark M Passing through Little Rock and had a major issue. Glen got me in quick and back on the road! Makes me wish my home dealership was as good as Mark McLarty Ford! More
First service after purchase, First service was free since purchased from McLarty Ford. Front and rear park assist cameras were cloudy, replaced under warrenty. Recall on door latc First service was free since purchased from McLarty Ford. Front and rear park assist cameras were cloudy, replaced under warrenty. Recall on door latch performed. Tailgate rubber bumper push pins replaced at no charge. Allen Buck kept me informed about the delay on the cameras ordered and shipping delays during the holidays. More
Too slow, too expensive Left vehicle, they had the car 3 days for routine service. Dealer said they called repeatedly, but no voice mail left, no text sent to notify me it wa Left vehicle, they had the car 3 days for routine service. Dealer said they called repeatedly, but no voice mail left, no text sent to notify me it was ready. Cost too much for routine service— the only extra was a new set of wiper blades, still $150 more than my Goodyear store usually charges. More
Service Advisor, Tia McCloud was very helpful in communicating the service diagnostics, giving me updates and providing a loaner vehicle. The only hiccup was a wax buildup on the windshield after in communicating the service diagnostics, giving me updates and providing a loaner vehicle. The only hiccup was a wax buildup on the windshield after the dealer provided car wash. More
Came out satisfied I hit a pothole on the freeway! With McLarty being the closest dealership to me I decided to go there for an estimate after the estimate I decided to I hit a pothole on the freeway! With McLarty being the closest dealership to me I decided to go there for an estimate after the estimate I decided to I allow them to service my car with new tres and I was well pleased! Thank you Tia! More