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Mark McLarty Ford - Service Center

Little Rock, AR

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517 Reviews

517 Reviews of Mark McLarty Ford - Service Center

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August 24, 2018

Service Dept I spoke with the service department manager and I am satisfied with the resolution to the problem. Thank you Mr. Moore for making customers first. More

by SANDRAGANT62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Aug 24, 2018 -

Mark McLarty Ford responded

Sandra, thank you for the positive feedback! We are happy to know you had a great overall service visit with us! Thanks again for your business!

August 24, 2018

Fast service and fair pricing. Went in for an air conditioner issue and Tia set me up with an appointment that worked with my schedule. Got the car back very quickly and price was m More

by CALLEN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud, Jordan Irby
Aug 24, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to hear you had a fast and overall good experience with our service! We do appreciate you and your business! Come back and see us!

August 24, 2018

Great and timely I needed an oil change and rotate and 9ther issues. When I arrived Justin helped get everything going and was in and out in a timely manner I feel. Th More

by CODYPAAP76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Mark McLarty Ford responded

Cody, thank you for positive feedback! We are happy to know you had a great overall service experience and that Justin was able to help resolve the issue! We do appreciate you! Thanks again!

August 24, 2018

Great! The service here is great! They service people greet you when you pull up and assist you promptly. I recommend this location to all of my friends and More

by KATISHA.SCRIBNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Veuleman
Aug 24, 2018 -

Mark McLarty Ford responded

Katisha, thank you for the positive feedback! We are happy to know you had a great service experience with our team! We do appreciate you and your business! Thanks again!

August 23, 2018

Windshield repair Took the steps to find leak and kept me aware of work being done...provided vehicle while work was being done. Was friendly and understanding of time. More

by DBROWN31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Veuleman
Aug 24, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had a great experience with our service team! We appreciate you and your business! Thanks again!

August 22, 2018

Professional and Courteous The staff were professional and courteous and answered all my questions. The repairs to my vehicle were done quickly, with the least amount of disrupt More

by John Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Veuleman
Aug 22, 2018 -

Mark McLarty Ford responded

John, thank you for the great feedback! We are very happy to know you had a great service experience with our team and all your questions were answered! We do appreciate you and your business! Thanks again!

August 22, 2018

Nicole, Great advisor From the time I pull into the service area My service advisor was great, friendly, professional ,she kept me inform on everything they were doing and More

by SALAMIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 22, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are happy to know you had a great overall experience with Nicole and our team! We do appreciate you and your business!

August 22, 2018

Friendly Staff The staff was very friendly. They serviced our vehicle promptly. The service area was very clean and comfortable which made the wait time more enjoyab More

by ejmoses49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know you had a great and overall friendly service experience with our team! We appreciate your business!

August 21, 2018

Always very helpful & courteous. Have bought several cars from this dealership. The customer service reps in the Service Department are very helpful & always try to answer your questi More

by Penelope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Aug 21, 2018 -

Mark McLarty Ford responded

Thank you for the great feedback! We are very happy to hear you had a great overall experience and all your questions were answered by our team! We appreciate you and your business!

August 21, 2018

Excellent service Came in on a Saturday needing an oil change. My vehicle is not a Ford and was bought at another McClarty dealer in NWA but that didn't matter I Was st More

by kelkel1277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had an excellent service experience with our team! We do appreciate you and your business! Come back and see us!

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