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Mark McLarty Ford - Service Center

Little Rock, AR

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517 Reviews

517 Reviews of Mark McLarty Ford - Service Center

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August 27, 2018

just what i expected Mr. Veuleman, took the time and made sure I was taken care of. He made sure I was totally satisfied. It was appreciated very much. Carl More

by CKNOWLTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Veuleman
Aug 27, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback, Carl! We are glad to know you had a great overall service experience with Jimmy! We appreciate you!

August 27, 2018

Wonderful! My experience with Mark McLarty FORD is the best all the way from walkimg in the door and describing the noise from under the hood with Jimmy Veuleman More

by FAIRCHILD_KATHRYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginger, mechanics and paper completion (check out) associate, Jimmy Veuleman
Aug 27, 2018 -

Mark McLarty Ford responded

Kathryn, thank you so much for the great feedback! We are very happy to know you had a great overall experience with us and our service! We do appreciate you!

August 27, 2018

Excellent service from Nicole Nicole has excellent customer service skills. She cares about the customer concerns. Sweet and always smiling. My spouse and myself really thought she More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Mark McLarty Ford responded

Ken, thank you for the positive feedback! We are happy to know you had an excellent service experience with Nicole! We do appreciate you and your business with us! Thanks again!

August 27, 2018

Ford Escape Service Great Service! Nicole is an excellent representative in the Service Dept. She kept me informed. Best Service I have received after relocating to A More

by PETTIGREWROSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know you had a great service visit with Nicole! We do appreciate you, come back and see us!

August 27, 2018

Service Was greeted professionally by Lee Moore and treated as a valued customer. When service was complete, about an hour, all shop notes were explained com More

by TRAPPER62411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Moore
Aug 27, 2018 -

Mark McLarty Ford responded

We are glad to hear you had a very pleasant experience with our service during your visit! Thank you for sharing your positive feedback! We appreciate your business!

August 27, 2018

Service department is the best Tia is got to be the best service representative I have worked with for very long time. She is very professional and personable, she kept me up to dat More

by Rob L 55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginger , Tia McLoud
Aug 28, 2018 -

Mark McLarty Ford responded

Rob, thank you so much for sharing your positive feedback with us! We are glad to hear you had another great service experience during your visit with Tia and Ginger! Thank you again for your business!

August 27, 2018

Great I give Nicole a 5 star review she made my service Experience smooth and I was satisfied with ability of helping me solve the problems with my vehicle More

by mylillj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had a smooth and overall great service experience with Nicole during your visit! We do appreciate you and your business! Thanks again!

August 25, 2018

AC service Didn’t call back when they said they would. Didn’t start working on my truck for two days. Customer service is suspect at best More

by MCDANIEL.PATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tia McLoud
Aug 25, 2018 -

Mark McLarty Ford responded

Patrick, we sincerely apologize for your experience with us. We do strive for quality customer service and appreciate your honest feedback. We are sending your review to our management team to look into. If you would like to reach out to Tami Dick, our Customer Relations Manager, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we are sorry for the inconvenience.

August 24, 2018

very busy service dept Although they were very busy they made me feel my service was important ms Tina and another young woman were very helpful. All employees spoke and a More

by MrsAeiou
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tia McLoud
Aug 24, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had an overall great service visit with Tia and our team! We do appreciate you and your business!

August 24, 2018

Pleasant Very nice and pleasant. Good business man. Would always come back and work with Alan and the crew. Nice waiting area. And very clean. Thanks. More

by TIMIRRATHORNTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Mark McLarty Ford responded

We are happy to know you had a pleasant service experience with us! We do appreciate you and your business!

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