Mark McLarty Ford - Service Center

Very Helpful!! Very helpful people. Great service! Was helped right away. They even had free snacks and water in the waiting room. Happy to do business with Mark Mcl Very helpful people. Great service! Was helped right away. They even had free snacks and water in the waiting room. Happy to do business with Mark Mclarty Ford More

Ford F 350 I took my year old truck there to e worked on , due to my 2017 ford f 350 king ranch broke down on me and left stranded. Although they said they fixed I took my year old truck there to e worked on , due to my 2017 ford f 350 king ranch broke down on me and left stranded. Although they said they fixed it , all the sheet says they did was flash the ECU. They made it seem like it was my fault that they were even working on my truck. The only guy up there that was helpful was the service manager. They also made it clear multiple times that I needed to fill up my rental vehicle with gas. Which was not a problem as I did drive it.al But when I got on my vehicle they burned a quarter of a tank of fuel. Should they have not put that back in it ? What about the miles on my vehicle ? Your rental is more important than my truck. Also no one explained to me in person what they did to my truck. My problems with this dealership has been non stop and I plan on having the whole state of Arkansas here what Mark Mclarty ford is all about. They still owe me a set of mudflaps for my truck that was agreesed upon when I pirchased my truck. But when my salesman quit they said they could not warrant what a salesman promises that no longer works there. Most unprofessional dealership I’ve ever seen. I will be posting on YouTube and also writing an article for the Arkansas Democrat Gazette. More

Friendly, trustworthy, efficient, but. Everyone was friendly. I very much appreciated the offer for a loaner vehicle. I trusted the work that was done, and the end result was good. I had tr Everyone was friendly. I very much appreciated the offer for a loaner vehicle. I trusted the work that was done, and the end result was good. I had trouble getting communication regarding the status of my repairs. Other shops have automated texting capability to give status updates. I would suggest improving this communication. More

Allen Buck was great as usual always so helpful Was very pleased with the service on my suv Allen Buck was great as usual always listens to my problem and getting it fixed He is the best Was very pleased with the service on my suv Allen Buck was great as usual always listens to my problem and getting it fixed He is the best More

Honest Professionals What better place to go. Mark McLarty Ford has a friendly and knowledgeable staff. They work with you to ensure you have a quality experience. What better place to go. Mark McLarty Ford has a friendly and knowledgeable staff. They work with you to ensure you have a quality experience. More

Great dealership to work with. Great overall experience. They got me the exact truck I wanted and made Sure it was equipped they way I like and showed me how to use it. Couldn’t a Great overall experience. They got me the exact truck I wanted and made Sure it was equipped they way I like and showed me how to use it. Couldn’t ask for better service. More

Lack of professionalism My car was taken in for a issue with my trunk. I had to check on a rental car myself. The person in charge of my claim did know the warranty covered t My car was taken in for a issue with my trunk. I had to check on a rental car myself. The person in charge of my claim did know the warranty covered the issue. I had to call the company. They went on vacation and nobody was left with any information about my car. More

Excellent service Staff was amazing! Really easy to work with and was very considerate of my time. Went the extra mile to help me and offered advice for future service Staff was amazing! Really easy to work with and was very considerate of my time. Went the extra mile to help me and offered advice for future service. More

Extended wait on repair. From the first visit to the day I dropped off my car, it took almost two months to have my car repaired and completed. I received no correspondence fr From the first visit to the day I dropped off my car, it took almost two months to have my car repaired and completed. I received no correspondence from the service department. I had to constantly call for updates on the progress. More

Recall McLarty had my car for 5 months for a recall and then when they called to say the part was in no one seemed to know that my car had been sitting there McLarty had my car for 5 months for a recall and then when they called to say the part was in no one seemed to know that my car had been sitting there 5 months when I finally picked my car up the battery was dead and all they did was charged it which every time I turned off I would have to be jumped off again so I had to go purchase a new battery and they offered no help. I know the recall had nothing to do with McLarty but when you drop a car off they should be aware that they have their vehicle and know where the keys are. Also after having my car for 5 months they could have at least washed it and filled it up with gas for me instead they left it with dead gas and a dead battery More