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Mark McLarty Ford

North Little Rock, AR

4.4
817 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4400 Landers Rd

North Little Rock, AR

72117

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Showing 817 reviews

March 14, 2017

Horrible stay away from there! If you like the ole bait and switch---go there! If not you better stay away. I would have paid more and probably had a better experienc More

by worst car buying experience ever
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie Sanders
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2017

Very Good First Experience It's now Mark McLarty Ford. I took my 2014 Ford Escort to this dealer for routine service. My experience was excellent, pleasant, and fast -- so fast More

by SheldonR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathen Manek
October 07, 2016

Great Guys!!!!! Jessie, Charles, Alfonzo and Derrick(finance) were easy to work with and they all went beyond the call of duty. I had a previous relationship with Cra More

by Mr. T Blair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie, Charles, Alfonzo & Derrick
September 09, 2016

Terrible Management Was terribly disappointed in this dealership. After buying two new trucks in two years, the second truck had a tire blowout on the side within 50 mile More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Sep 12, 2016 -

Mark McLarty Ford responded

Hello there Rob. I would like to look into this but I will need more information. Please reply in a private message with your full name and phone number and I will reach out to you. Thank you. Kevin Gilmore, Service Manager

March 17, 2016

Great new team! Everyone at North Point Ford is very helpful and kind. They definitely offer the best deals. Plus they follow through with their promises in a timely More

by FordBuyer_Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Milliken
March 17, 2016

Experience I bought a 2016 Ford Fusion. It was the best experience I have had. The salesmen made it easy for me because it was my first time buying a vehicle. We More

by jpaap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Puckett
February 22, 2016

Excellent Service!!!!!!!! We were looking at a used 3/4 ton truck and Ron got us in a brand new 2016 crew cab! Incredible the way they worked as a team to get us financed with More

by daniel.frankell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Milliken
Feb 25, 2016 -

Mark McLarty Ford responded

Wow, thank you for the 5-star review Daniel and Kristy. We truly appreciate your business and I am happy to hear that Ron took care of you and that you put your trust in North Point Ford for your car buying needs. I know you will enjoy your new truck and we thank you for choosing us. We look forward to working with you again very soon. Will Palasota, General Manager

December 09, 2015

Honesty goes a long way Though things started off on a rocky foot, management stepped up and did what was right. Thankful for the recognition of good customer service. T More

by davidb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stephen
September 07, 2015

It took an hour and twenty m inutes to balance a tire I took my vehicle in for service after it had thrown a weight on the tires I had recently purchased from North Point Ford. Got there at 6:45 AM to be More

by fatboy1351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Habel - Srevice Consultant and David Brown - Service Director
June 22, 2015

Forget other dealerships! After shopping the competition for a new car for a couple of weeks, I was lied to many times and was even told I couldn't get the car I was looking fo More

by WARDUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Jansen & Will Allen(sales mgr)
Jun 24, 2015 -

Mark McLarty Ford responded

Thank you for taking the time to review North Point Ford. I am happy to hear that our team took excellent care of you and made this a pleasant purchasing experience. I take great pride in my team and your comments let me know that we have earned your trust. If you have any questions or concerns, let us know. We look forward to working with you again soon! Michael Fleeman General Manager

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