Mark McLarty Ford

Recall I took my car in for a recall. Service was fast and friendly. The service was finished in an hour. Pleasant waiting room! Friendly employees I took my car in for a recall. Service was fast and friendly. The service was finished in an hour. Pleasant waiting room! Friendly employees More

Once again awesome service The attention the service personnel provide outstanding care. They came out to great me and when I got out with something to throw in the trash, they The attention the service personnel provide outstanding care. They came out to great me and when I got out with something to throw in the trash, they offered to throw it away for me. As I grabbed my cane, Denise and another person helped me get into the waiting area; carrying my drink and my purse and made sure I was comfortable and had something to drink. I was told it would be about 90 minutes and my car was done within 45 minutes. Denise made sure to have them bring my car right back to the service drop off doors so I wouldn't have to walk far. I have never had a problem with the personnel when I bring my car here....which is why I continue to bring my car here for service. More

Outstanding sales people in customer service. Very knowledge I purchased my 2014 Ford Fiesta from you all about a year ago. Thank you all for following up with me and the service since I purchased my vehicle at I purchased my 2014 Ford Fiesta from you all about a year ago. Thank you all for following up with me and the service since I purchased my vehicle at your dealership has been outstanding. Big shout out to Katz. And the other salesman for their true professionalism. More

great team ................ Great team .......gets job done .......very efficient..... great techs in the shop .....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! #1 in my Great team .......gets job done .......very efficient..... great techs in the shop .....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! #1 in my book .......yea !!!!!!!! yea ......yea .................great place to buy a SUV or car More

They disappointed me this time! Past service experiences with Mark McLarty Ford have been excellent, but this last time they disappointed me. I was given a 9:00 A.M. appointment to h Past service experiences with Mark McLarty Ford have been excellent, but this last time they disappointed me. I was given a 9:00 A.M. appointment to have my air conditioning repaired. When asked if I was going to wait on it, I said no, but that after dropping off the vehicle my wife and I were going on up to the Air Force base to do some shopping for 2-3 hours and we would like to pick it up on the way back. When I called just before noon, the service advisor said she had no information on the status of my vehicle because "the technician had not yet told her anything". We went back home and I was getting ready to call again around 2:45 when the service advisor called to tell me that they had not yet started on my vehicle and she didn't know when they would. I told her not to bother at this point and that I would come pick up my vehicle and take it elsewhere for service. In response to my reminder that I had had a 9:00 A.M. appointment, she told me that my "appointment" was not an agreed time to have my vehicle worked on, it was just an agreed time to meet with the service advisor! She tried to liken it to a doctor's appointment, claiming that an appointment time with your doctor is actually just an appointment to meet with the receptionist! More

Oil change. It was quick and everyone involved was friendly! I would recommend this service department to anyone for all service needs. They made you feel respe It was quick and everyone involved was friendly! I would recommend this service department to anyone for all service needs. They made you feel respected. More

Friendly service, Quick response Went to a different Dealership (Crain) and got absolutely crapped on. Went to Mclarty and total opposite experience. met with friendly service and t Went to a different Dealership (Crain) and got absolutely crapped on. Went to Mclarty and total opposite experience. met with friendly service and they took care of me and my mustang More

Fast and friendly Always receive fast, friendly service and just the service I need - don't try to force extra service on me. Other places have always tried to do "ext Always receive fast, friendly service and just the service I need - don't try to force extra service on me. Other places have always tried to do "extra" things EVERY TIME. Here, I occasionally just get an oil change. More