Mark McLarty Ford
North Little Rock, AR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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great team ................ Great team .......gets job done .......very efficient..... great techs in the shop .....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! #1 in my Great team .......gets job done .......very efficient..... great techs in the shop .....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! #1 in my book .......yea !!!!!!!! yea ......yea .................great place to buy a SUV or car More
They disappointed me this time! Past service experiences with Mark McLarty Ford have been excellent, but this last time they disappointed me. I was given a 9:00 A.M. appointment to h Past service experiences with Mark McLarty Ford have been excellent, but this last time they disappointed me. I was given a 9:00 A.M. appointment to have my air conditioning repaired. When asked if I was going to wait on it, I said no, but that after dropping off the vehicle my wife and I were going on up to the Air Force base to do some shopping for 2-3 hours and we would like to pick it up on the way back. When I called just before noon, the service advisor said she had no information on the status of my vehicle because "the technician had not yet told her anything". We went back home and I was getting ready to call again around 2:45 when the service advisor called to tell me that they had not yet started on my vehicle and she didn't know when they would. I told her not to bother at this point and that I would come pick up my vehicle and take it elsewhere for service. In response to my reminder that I had had a 9:00 A.M. appointment, she told me that my "appointment" was not an agreed time to have my vehicle worked on, it was just an agreed time to meet with the service advisor! She tried to liken it to a doctor's appointment, claiming that an appointment time with your doctor is actually just an appointment to meet with the receptionist! More
Oil change. It was quick and everyone involved was friendly! I would recommend this service department to anyone for all service needs. They made you feel respe It was quick and everyone involved was friendly! I would recommend this service department to anyone for all service needs. They made you feel respected. More
Friendly service, Quick response Went to a different Dealership (Crain) and got absolutely crapped on. Went to Mclarty and total opposite experience. met with friendly service and t Went to a different Dealership (Crain) and got absolutely crapped on. Went to Mclarty and total opposite experience. met with friendly service and they took care of me and my mustang More
Fast and friendly Always receive fast, friendly service and just the service I need - don't try to force extra service on me. Other places have always tried to do "ext Always receive fast, friendly service and just the service I need - don't try to force extra service on me. Other places have always tried to do "extra" things EVERY TIME. Here, I occasionally just get an oil change. More
Recall Appointment - Fantastic I made an appointment to take care of a recall problem. Quick and easy there. Greeted positively when I showed up. The issue was taken care of befo I made an appointment to take care of a recall problem. Quick and easy there. Greeted positively when I showed up. The issue was taken care of before I could even finish the delicious cup of coffee from an amazing, multifaceted machine. The service agent presented me with a receipt for no charge, zero. I don't think it can get any better than this. Great folks, super service! Thanks very much. Glad my last three vehicles were from this dealership (before the name change). Now it seems to be better than ever. More
Excellent service I love Mark McClarty Ford! They are helpful and always take good care of every need quickly! I am so happy with our new Ford F-250 and our new F-150! I love Mark McClarty Ford! They are helpful and always take good care of every need quickly! I am so happy with our new Ford F-250 and our new F-150! More
Great Service! Tia communicated with me daily to let me know the status of my repairs. She was very responsive to my questions and made sure that I understood every Tia communicated with me daily to let me know the status of my repairs. She was very responsive to my questions and made sure that I understood everything that was being done to my vehicle. More
I am very happy with McLarty Ford , The people that work there get you in and out as quick as possible. They are as good to work with as they come , The people that work there get you in and out as quick as possible. They are as good to work with as they come More
Service Your service department once again met what service is about! A company is no better than your people. he pointed out things that I need to be aware o Your service department once again met what service is about! A company is no better than your people. he pointed out things that I need to be aware of going forward. More