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Mark McLarty Ford

Little Rock, AR

3.0
782 Reviews

4400 Landers Rd

Little Rock, AR

72117

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Showing 782 reviews

March 17, 2016

Experience I bought a 2016 Ford Fusion. It was the best experience I have had. The salesmen made it easy for me because it was my first time buying a vehicle. We More

by jpaap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Puckett
February 22, 2016

Excellent Service!!!!!!!! We were looking at a used 3/4 ton truck and Ron got us in a brand new 2016 crew cab! Incredible the way they worked as a team to get us financed with More

by daniel.frankell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Milliken
Feb 25, 2016 -

Mark McLarty Ford responded

Wow, thank you for the 5-star review Daniel and Kristy. We truly appreciate your business and I am happy to hear that Ron took care of you and that you put your trust in North Point Ford for your car buying needs. I know you will enjoy your new truck and we thank you for choosing us. We look forward to working with you again very soon. Will Palasota, General Manager

December 09, 2015

Honesty goes a long way Though things started off on a rocky foot, management stepped up and did what was right. Thankful for the recognition of good customer service. T More

by davidb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
stephen
September 07, 2015

It took an hour and twenty m inutes to balance a tire I took my vehicle in for service after it had thrown a weight on the tires I had recently purchased from North Point Ford. Got there at 6:45 AM to be More

by fatboy1351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Habel - Srevice Consultant and David Brown - Service Director
June 22, 2015

Forget other dealerships! After shopping the competition for a new car for a couple of weeks, I was lied to many times and was even told I couldn't get the car I was looking fo More

by WARDUKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooks Jansen & Will Allen(sales mgr)
Jun 24, 2015 -

Mark McLarty Ford responded

Thank you for taking the time to review North Point Ford. I am happy to hear that our team took excellent care of you and made this a pleasant purchasing experience. I take great pride in my team and your comments let me know that we have earned your trust. If you have any questions or concerns, let us know. We look forward to working with you again soon! Michael Fleeman General Manager

June 22, 2015

they will fight for the customer We took our 2002 Ford Thunderbird to North Point knowing we needed a complete tune up. The car is 14 years old and has most original parts. While th More

by Winston06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven and others at Service Dept
Jun 24, 2015 -

Mark McLarty Ford responded

Thank you for taking the time to review North Point Ford. I am happy to hear that our team took excellent care of you and your Thunderbird while you were here. We want to provide a top notch service experience to everyone and this lets me know that our team is going above and beyond. If you have any questions or concerns, let us know. We look forward to working with you again soon! Michael Fleeman General Manager

June 12, 2015

Greatest service ever Living in Louisiana it is hard to deal with local dealerships. I went to the internet and found what I thought I wanted. Ronnie Sanders answered my More

by PatG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Sanders
Jun 19, 2015 -

Mark McLarty Ford responded

Thank you for taking the time to review North Point Ford. I am happy to hear that our team took excellent care of you and made this a pleasant experience. We want to make sure everyone who visits us leaves happy. If you have any questions or concerns, let us know. We look forward to working with you again soon! Michael Fleeman General Manager

June 11, 2015

Terrible customer service after the sale Had a fair deal worked out, but was told I had to wait till the next day to get the loan. Credit was great. Next day, could not get anyone to answer m More

by Bullfrogjh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd
May 27, 2015

2015 GT I had been looking on line for a car for 3 months...finally decided to go to dealerships in the area and Brandon our sales guy was AWESOME!! The car h More

by heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson and Will Allen
Jun 02, 2015 -

Mark McLarty Ford responded

Thank you for taking the time to review North Point Ford. I am happy to hear that our team took excellent care of you and made this a pleasant experience. We want to make sure everyone who visits us leaves happy. If you have any questions or concerns, let us know. We look forward to working with you again soon! Michael Fleeman General Manager

April 28, 2015

Excellent transaction!! I had been going shopping for a car for 3 weeks before I went to North Point Ford in NLR. Being a woman I was treated like an idiot at a couple places More

by Shell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Mason
Apr 30, 2015 -

Mark McLarty Ford responded

Thank you for taking the time to review North Point Ford. I am happy to hear that our team took excellent care of you and made this a pleasant experience. We want to make sure everyone who visits us leaves happy. If you have any questions or concerns, let us know. We look forward to working with you again soon! Michael Fleeman General Manager

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