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Mark McLarty Ford

North Little Rock, AR

4.4
817 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4400 Landers Rd

North Little Rock, AR

72117

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Showing 817 reviews

June 01, 2018

AMAZING OVERALL EXPERIENCE! Greeted with a smile every time! Justin will go above and beyond to help assure you get great service and updates along the way. What a great overall More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We love hearing you had an amazing overall experience with our team! We appreciate you and your business!

June 01, 2018

Very Efficient Service Experience Dropped my car off for service and was out the door with a rental in about 15-20 minutes. Justin, as always, is very friendly and cares about what he More

by Brad H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shona McAtee
Jun 04, 2018 -

Mark McLarty Ford responded

Brad, we are happy to know you had a very efficient service experience! Thank you so much for your positive feedback! We appreciate you and your business!

June 01, 2018

Missing key The sales and financing experience went very smooth and all of the employees were very friendly. Unfortunately when the deal was completed, we were h More

by CTENORIO728
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Fetherston, Kevin Richardson and Courtney Guy
Jun 01, 2018 -

Mark McLarty Ford responded

We sincerely apologize for your experience. We will alert our management team of this situation and investigate further. We do appreciate your honest feedback, as we do strive for quality customer service. We are also sorry for the inconvenience this has caused.

June 01, 2018

good, and no i dont told you already, you dont listen or read you ask me and then you want a dam story, and i started out ok but now doing your surevy has changed my mine More

by BILLLEWISCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
Jun 04, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback, Billie! We are happy to know you had an overall good experience with us! We appreciate you and your business!

May 31, 2018

There was early miscommunication, but you guys made it right We have never had someone work so hard for us as you did. Brooks is as proud of that truck as he can be. We never once felt we were getting ripped in More

by tammythomas1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Mark McLarty Ford responded

Tammy, thank you for the positive feedback! We are happy to know you had a great overall experience! We appreciate you!

May 30, 2018

Oil & filter change Tire rotation Great job fast service Service advisor Justin Habel was outstanding and explained any and all issues that came up during the service could not ask for More

by VNEMOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear you had a great service experience with our team and that Justin was able to help you with the issues. We appreciate you and your business!

May 30, 2018

FAST AND FRIENDLY SERVICE Very happy with the timeliness and service from both our Sales Person, Ronnie and with the entire staff. All listened to our needs and delivered with More

by Tresa A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Mark McLarty Ford responded

Thanks for the positive feedback, Tresa! We appreciate you and your business! We are glad ton know you are very happy with the service we provided! Thanks again!

May 30, 2018

Great to deal with Ms. Wilson. Very professional. The service is fairly quick when it comes to oil change and tire rotation. I always ask for Nicole because she is very helpful and professional. More

by Z_BURKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Wilson
Jun 01, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

May 29, 2018

New Car Purchase In searching for my new truck I visited many dealerships, test diving many makes and models. Finally choosing a Ford 150. When I visited Mark Mclart More

by jmbryant49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick, finance guy, Alfonso Guevara
May 29, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are happy to hear you had a great experience and that Alfonso was able to help you throughout the process! We appreciate you and your business!

May 28, 2018

Oil change and service. Allan was my contact for my service work. He was very professional and knowledgeable about what I wanted. He kept me informed about the progress of th More

by JGOWEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear Allen was able to help you and made sure you had an excellent experience! We appreciate you!

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