Mark McLarty Ford

Experienced and Professional Sales Staff Sales staff was extremely willing and helpful to solve a problem stemming from the recent purchase of a new Ford. A part is missing from the cargo are Sales staff was extremely willing and helpful to solve a problem stemming from the recent purchase of a new Ford. A part is missing from the cargo area of our new Escape Titanium. This is the sixth Ford-Lincoln Mercury vehicle I have purchased from this dealership in the past 15 years. More

problems were taken care of with my car. Took my vehicle in to get paint cracks checked wow I'm getting maintenance done on my car . Justin and service let me know that the repaired on the h Took my vehicle in to get paint cracks checked wow I'm getting maintenance done on my car . Justin and service let me know that the repaired on the hood Under The Five-Year should be covered.so he took pictures, submitted them to Ford, and then after it was approved, ordered a new hood . Then sent my car to the body shop for repairs. Only took 2 days to get the hood and get the hood painted and blend paint into the fenders. The hood look good without a bunch of trash in the paint. Also talk to Jeff Page at the body Shop. I was called by him and Justin on status of my vehicle and let me know that everything was going well. Would definitely recommend them for this work again or for anybody that needs work done.... Thanks Jeff at body shop and Justin in Ford service. More

Very knowledgeable salesmen. With the knowledgeable staff at McLarty's, it made my purchase of a new car very easy. They did a great job getting me the best deal possible. With the knowledgeable staff at McLarty's, it made my purchase of a new car very easy. They did a great job getting me the best deal possible. More

Ordered the part got it repaired quickly it was a recall on Ordered the part, and replaced it quickly. I was very pleased with my service. I will be a repeat customer, and would recommend to anyone. Ordered the part, and replaced it quickly. I was very pleased with my service. I will be a repeat customer, and would recommend to anyone. More

Excellent service The service department is always taking care of me and continues to be a great place for me to do business. I enjoy working with everyone from all th The service department is always taking care of me and continues to be a great place for me to do business. I enjoy working with everyone from all the advisers to the cashier to service manager More

AMAZING OVERALL EXPERIENCE! Greeted with a smile every time! Justin will go above and beyond to help assure you get great service and updates along the way. What a great overall Greeted with a smile every time! Justin will go above and beyond to help assure you get great service and updates along the way. What a great overall experience! More

Very Efficient Service Experience Dropped my car off for service and was out the door with a rental in about 15-20 minutes. Justin, as always, is very friendly and cares about what he Dropped my car off for service and was out the door with a rental in about 15-20 minutes. Justin, as always, is very friendly and cares about what he does. The rental process is quick and easy. More

Missing key The sales and financing experience went very smooth and all of the employees were very friendly. Unfortunately when the deal was completed, we were h The sales and financing experience went very smooth and all of the employees were very friendly. Unfortunately when the deal was completed, we were handed just one key for a nearly new 2018 Jeep. This should have disclosed to us up front and not after all of the paperwork was done. Although we like the vehicle, this would have been a deal breaker if we had known there was only one key. Buyer beware! Be sure to ask if there are two keys for the vehicle. Our deal wasn't so great since we'll be out the expense of a key. To make matters worse, we've only had the vehicle 5 days and already had to make an appointment with the Jeep dealer to fix a leak on the windshield washer system. More

good, and no i dont told you already, you dont listen or read you ask me and then you want a dam story, and i started out ok but now doing your surevy has changed my mine told you already, you dont listen or read you ask me and then you want a dam story, and i started out ok but now doing your surevy has changed my mine. so thanks survey you got to pushy which now i have to cjange my mind about my dealer ship. More

There was early miscommunication, but you guys made it right We have never had someone work so hard for us as you did. Brooks is as proud of that truck as he can be. We never once felt we were getting ripped in We have never had someone work so hard for us as you did. Brooks is as proud of that truck as he can be. We never once felt we were getting ripped in any way. I personally am getting a new/good used vehicle this year. I NEVER considered a Ford. This experience has made me rethink that. So, hopefully we will be back! Tammy Thomas More