Mark McLarty Ford

John Featherstone, Tia & Ginger were super! We really appreciate John Featherstone and the staff of the service department. John was so helpful in everything and went over all the features of We really appreciate John Featherstone and the staff of the service department. John was so helpful in everything and went over all the features of the new car. He is an assist to you dealership. More

Good Service Promptly taken care of on arrival. service was done well and on time. Tia McCloud was very nice and helpful, I'll be back again. Promptly taken care of on arrival. service was done well and on time. Tia McCloud was very nice and helpful, I'll be back again. More

Fast, and friendly Fast, friendly service every time I bring my car in for service. I love the McLarty's team! Will buy here again for the service! Fast, friendly service every time I bring my car in for service. I love the McLarty's team! Will buy here again for the service! More

Regular Service Maintenance The service department continues to impress me with their professionalism! My experience with this dealership since purchasing my F-150 has been outs The service department continues to impress me with their professionalism! My experience with this dealership since purchasing my F-150 has been outstanding up to this point. I appreciate having a dealership I can trust! More

Frustrating I arrived there past 1pm and left that place past 4pm just to do "the works". When I arrived there, someone came and told me to leave the keys in the I arrived there past 1pm and left that place past 4pm just to do "the works". When I arrived there, someone came and told me to leave the keys in the truck and that and someone would get back to me. I sat and waited, saw people come and go. Eventually, someone came asking who the owner of the truck was. I stood up and noticed that he was talking about my truck. By this time the truck had been moved from where I initially parked it. I thought they had worked on it but to my surprise I was being asked by the service advisor what I wanted done on the truck. The works, I responded. After about 40 minutes the advisor came and told me my truck was ready. He advised on what was done and what needed to be done. He said the battery was okay, but I told him that the battery light had been showing on the dashboard, but he said today it's okay. I left at about 4:45pm, on my way home, the battery light came on. I am left to wonder whether or not a thorough job was done on my truck. More

Good Job My oil change service on my 2016 F-150 was done quickly. They discovered damage to one of the tires, and, at my request, swapped it for the spare. My oil change service on my 2016 F-150 was done quickly. They discovered damage to one of the tires, and, at my request, swapped it for the spare. More

Vehicle service Prompt service, kept me well informed, offered discount after delay due to tire not arriving within the hour from their contracted delivery service. J Prompt service, kept me well informed, offered discount after delay due to tire not arriving within the hour from their contracted delivery service. Jim went above and beyond to ensure I was satisfied. Cliff gave me a ride to and from since there was a delay. Always a positive attitude and joy to talk with. Matt A. More

Always a Pleasure Allen takes care of me, each time I come in. He is responsive to calls and promptly returns any he misses. He has resolved minor quibbles profession Allen takes care of me, each time I come in. He is responsive to calls and promptly returns any he misses. He has resolved minor quibbles professionally and satisfactorily. I have never left the shop unhappy. More

Job well done! I scheduled the service before hand, and they had to get some parts (tires) from elsewhere. When we got there, they had the parts on hand. I scheduled the service before hand, and they had to get some parts (tires) from elsewhere. When we got there, they had the parts on hand. More

Warrant service warran Warranty service took longer than expected. Service center has always provided excellent courteous service. Service advisor Alan Buck took excellent Warranty service took longer than expected. Service center has always provided excellent courteous service. Service advisor Alan Buck took excellent care with the vehicle and my concerns. More