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Mark McLarty Ford

North Little Rock, AR

4.4
817 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4400 Landers Rd

North Little Rock, AR

72117

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Showing 817 reviews

June 15, 2018

Salesman and Loan officer both lied about working AC In February our teenage son purchased a 2006 mercury zephyr. Both the salesman and the loan officer told him that the car had a working air conditione More

by jpm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zvi Katz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loan Officer
Jun 15, 2018 -

Mark McLarty Ford responded

We are very sorry to hear you about this situation. We will alert our management team and investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize for the inconvenience and frustration this issue has caused.

June 14, 2018

Service Great service center to deal with. Everyone I talk with shows that they care about having me there. Need to change coffee bar back to what was th More

by MWL66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear you had an overall great service experience! We appreciate you and your business!

June 14, 2018

Genuinely awesome The most satisfying sales department I have ever dealt with. Alfonso was attentive, answered all questions in polite manner. Sales manager was polite More

by kenneth_dunlap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Guevara
Jun 14, 2018 -

Mark McLarty Ford responded

Kenneth, thank you for the great review! We are very glad to know you had an overall excellent experience with our team! We appreciate you and your business!

June 14, 2018

Nice place to wait on your car! Like to take my car to McClardy when I need service to my car. Love the extra given to owners of Lincolns. The part came in the next day! SndcAlan g More

by buckyortommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Veuleman
Jun 14, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know you had a great service experience with us! We appreciate you and your business!

June 14, 2018

No problem The pickup and delivery service is great on Lincoln and the service department was very nice and on top of that service they arranged a car and picked More

by RODANHILL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Jun 14, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

June 14, 2018

Excellent quality of service Jim did a great job of taking care of us and keeping us informed along they way. He made sure we were completely satisfied with quality of work perfo More

by PIANOMAN1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Veuleman
Jun 14, 2018 -

Mark McLarty Ford responded

We are happy to hear you had an excellent quality of service with Jim and our team! We appreciate you and your positive feedback! Thank you so much for your business!

June 14, 2018

Car service oil change Everything was done professionally and in a timely manner with quality service. Every employee is very knowledgeable about their job and a willingness More

by TNCHIPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Carter
Jun 15, 2018 -

Mark McLarty Ford responded

We are happy to hear you had a great service experience with our team! We appreciate the positive feedback! Thank you again for your business!

June 13, 2018

excellent Very excellent care by the associate. She was very expert with handling customers with a pleasant personality. I think that she is very qualified for More

by GEORGE.WILLIAMS194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Mark McLarty Ford responded

George, thank you for the positive feedback! We are very glad to hear you had an excellent service experience! We appreciate you and your business!

June 13, 2018

Great Experience - 60K Service F150 Allen recommend a few additional services based on records, explain them well, took my concerns, and we determined best direction in terms of my needs More

by LCOUCH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Mark McLarty Ford responded

Thank you for the great review! We are so glad to hear you had an overall great experience with us! We appreciate and your business!

June 13, 2018

OIL CHANGE They were very quick, friendly and always helpful. Justin Habel was very helpful and kind. He took care of my vehicle like it was his own More

by RCLARK01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Mark McLarty Ford responded

Thank you for the great feedback! We are happy to hear you had an overall excellent service experience with Justin and our team! We appreciate you! Thank you again for your business!

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