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Mark McLarty Ford

North Little Rock, AR

4.5
822 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4400 Landers Rd

North Little Rock, AR

72117

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Showing 822 reviews

June 22, 2018

Loaded Explorer Sport Dealership was instrumental in assisting me to find the exact vehicle that fit my needs and was even in the perfect color. Friendly yet no-pressure sa More

by fssimpson77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Harris, Mike Allen
Jun 25, 2018 -

Mark McLarty Ford responded

We are very glad to know you had a great experience with our team during the car-buying process! We appreciate you and your positive feedback! Thank you again for your business!

June 22, 2018

Great Service Had an appointment no wait time for them to get to my vehicle and service advisor kept me posted on the status of my vehicle. More

by TALMA.D.TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Mark McLarty Ford responded

Talma, thank you for the positive feedback! We are happy to know you had a great service visit with our team! We appreciate you and your business!

June 22, 2018

Not customer driven. They just stare at you 😐 No return calls. Vehicle had parts and covers on passenger floor. Could not get courtesy ride at my convenience. The part that was replaced was broken More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy tried to help but service department wouldn’t answer her either
Jun 22, 2018 -

Mark McLarty Ford responded

Greg, we sincerely apologize for your experience. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we are sorry for the frustration and inconvenience this has caused you.

June 22, 2018

Excellent Service Mike made the process easy. Our headquarters are in Arizona so we had to communicate via phone and email to get it finalized and all went smoothly. More

by gkerrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Allen
Jun 25, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to hear you had an excellent service experience with our team! We appreciate you and your business!

June 21, 2018

they took very good care of me and my truck they just give good service, will always have my truck service there. I had own a 2010 ford truck before and had it serviced there.. More

by BADASSBUCK375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : willie chester
Jun 21, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know we provide great service to your vehicle! We appreciate you and your business!

June 20, 2018

Justin was great and so was my experience. They listened to my issue, got parts ordered quickly and made sure I had a rental that was covered under my warranty. They also rechecked my vehicle b More

by CLASHLEYII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear you had a great service experience at our dealership! We appreciate you and your business!

June 20, 2018

Fabulous Service Dept Everyone is very helpful with information and questions as well as super friendly! Highly recommend Justin and the service dept at McLarty Ford in Nor More

by TERESA DEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Mark McLarty Ford responded

Teresa, thank you for the great feedback! We are glad to know our team made sure you had an excellent service experience! We appreciate you!

June 20, 2018

Great service department We always receive great service for both of our vehicles at your service department. The service department is always friendly and offers straightfor More

by williameric54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shona McAtee
Jun 20, 2018 -

Mark McLarty Ford responded

Thank you so much for the great review! We are thrilled to know you had a great experience with our service! We appreciate you and your business! Thanks again!

June 19, 2018

Excellent Service at a reasonable price. It is always a pleasure to work with Allen Buck. He is very professional and does an excellent job taking care of my Ford Fo More

by CRAIGGERARD_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Mark McLarty Ford responded

We are happy to hear you had an excellent service experience with our team! We appreciate your positive feedback! Thank you so much for your business!

June 19, 2018

Oil change I was greeted as soon as i pulled into the service bay and my service was timely and i didn't wait very long. Service Tech was friendly and i was ver More

by LSMITH80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Jun 19, 2018 -

Mark McLarty Ford responded

We are so happy to hear you had a great service experience with our team! Thank you for the positive feedback about your visit! We appreciate you and your business!

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