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Mark McLarty Ford

North Little Rock, AR

4.5
822 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4400 Landers Rd

North Little Rock, AR

72117

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Showing 822 reviews

June 25, 2018

Best service available. I took my vehicle in because the touchscreen wasn't working. They diagnosed the problem and ordered the part and let me get my vehicle back until the More

by S_HARTLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are glad to know you had the best service while getting your touchscreen fixed for your vehicle. We appreciate you and your business!

June 25, 2018

Quality service with Dynamic Customer Service! Allen was great to work with from my frantic phone call until my truck was fixed. I have received great mechanical & customer service from McLarty. More

by SYREETA_BALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We love hearing you had a great experience with Allen and our service team! We appreciate you!

June 25, 2018

Waste of my time and my money Tried to make me perform a service that was not needed. Paid for a diagnostic for nothing at all. No used of any equipment needed. I really felt like More

by DIDIERUS31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Veuleman
Jun 25, 2018 -

Mark McLarty Ford responded

We are sincerely sorry for your service experience with us. We are alerting our management team of this situation and will investigate it further. We do appreciate your honest feedback, as we strive for quality customer service. Again, we apologize for the inconvenience and frustration of the service performed on your vehicle.

June 25, 2018

Service Good service, didn’t take long for service. Friendly, courteous and professional. Would recommend Mclarty Ford for service. No need for reservations. More

by WLBROWN12000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Laird
Jun 26, 2018 -

Mark McLarty Ford responded

We are happy to hear you had a hassle-free service experience! We appreciate the positive feedback! Thank you so much for your business!

June 25, 2018

Good communication, time frames met, great service Tia and Cliff kept me informed and all commitments were met. The car was serviced and beautifully detailed when returned. The Lincoln Service Valet Pr More

by MTGCD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff, the driver, Tia McLoud
Jun 26, 2018 -

Mark McLarty Ford responded

Thank you for the great review! We are happy to know you had an excellent service experience with Tia and Cliff! We appreciate you and your business!

June 24, 2018

knocking in rear end. kept the vehicle a couple of days and gave us a rental to drive while the problem was being fix. also call us to give progress on the vehicle while it More

by anniehampton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Mark McLarty Ford responded

Annie, thank you for the positive feedback! We are happy to hear you had a great service experience at our location! We appreciate you!

June 23, 2018

service repairs My vehicle had a small dent while in the service dept. Before we could arrange the repairs at your dealership, I was put in hospital with pneumonia a More

by CSGATES45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Veuleman, Lee Moore
Jun 25, 2018 -

Mark McLarty Ford responded

We are very happy to hear you had a great service experience! Thank you for sharing your positive feedback with us! We do appreciate you and were happy to help! Thanks again for your business!

June 23, 2018

Excellent service Jimmy always exceeds expectations. My service visits are always a no hassle event. My wait time is always as estimated when I arrive. I enjoy dealing More

by KEMPDBK01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Veuleman, Shona McAtee
Jun 25, 2018 -

Mark McLarty Ford responded

We are happy to hear Jimmy and our team made sure you had a great service experience! Thank you for the positive feedback! We appreciate you!

June 22, 2018

New car sale Got a great deal on my new 2018 f150, they made purchasing the truck easy and they have great customer service, will be buying all my future vehicles More

by droth16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Betts
Jun 22, 2018 -

Mark McLarty Ford responded

We are very sorry to hear about the situation with the dent in your truck. We will alert our management team and investigate further for you. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize for the experience you encountered and the frustration this has caused.

June 22, 2018

Great He kept me informed of every step of the service and madr recommendations for future service items. Service person was very professional, timely and More

by MARY.DAVIS8415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2018 -

Mark McLarty Ford responded

Mary, thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you!

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