Mark McLarty Ford

Fantastic Service! My car headlights were covered under a recall, as they wouldn't reliably come on when the switch was turned. Justin let me know it might take a few da My car headlights were covered under a recall, as they wouldn't reliably come on when the switch was turned. Justin let me know it might take a few days, which was fine, as I was on vacation out of town for 7 days. I dropped it off on a Monday, and was called on Thursday letting me know everything had been done. I was thrilled, and picked it up the day after we returned. The car works perfectly, and was in pristine condition when I picked it up! Great service, and all costs were covered by the recall! More

Misleading price quote for oil change and battery. Was told price of oil change and battery. They tacked on $25 for what they called service charge for repair order. This is totally inappropriate. When Was told price of oil change and battery. They tacked on $25 for what they called service charge for repair order. This is totally inappropriate. When you ask for a price there are no hidden fees to be added. It’s like stealing. More

Service work The work done on our 2013 Ford Focus was OK except for the fact that it took 1 day shy of a week to get the car looked at. If we had known it would ha The work done on our 2013 Ford Focus was OK except for the fact that it took 1 day shy of a week to get the car looked at. If we had known it would have taken this long we would have asked for a loaner or rented a car.The service man said they were behind several days but we didn't expect it to take quite so long. Other than the amount of time it took to get our car back we have no complaints. More

Had oil change and minor repairs on bumper We had oil changed and bumper repair done. Service center did everything excepted. And more. They are a good place to take a vehicle to get repaired. We had oil changed and bumper repair done. Service center did everything excepted. And more. They are a good place to take a vehicle to get repaired. More

Easy experience My first purchase from McLarty was a very good experience. Thanks to Raymond Lay and Jim Bill Lynn for making it all the more pleasant. My first purchase from McLarty was a very good experience. Thanks to Raymond Lay and Jim Bill Lynn for making it all the more pleasant. More

Service Justin disclosed that my problem was covered under warranty which shows honesty & integrity. He served my immediate problem with respect. (He always d Justin disclosed that my problem was covered under warranty which shows honesty & integrity. He served my immediate problem with respect. (He always does). I will always ask for Justin’s assistance. More

Review Great customer service , had a small issue which was immediatley corrected. I had purchased 10+ vehicles at another local dealership. I’m moving over Great customer service , had a small issue which was immediatley corrected. I had purchased 10+ vehicles at another local dealership. I’m moving over to McClarty More

Buying Experience The dealership had plenty of cars to choose from. My salesperson did a great job on making sure the process ran smoothly. Salesperson was patient wit The dealership had plenty of cars to choose from. My salesperson did a great job on making sure the process ran smoothly. Salesperson was patient with my 1st time buyer daughter. More

Tia is awesome! Tia was excellent in assisting me with a recall item. Thanks, Tia! Tia always is attentive to the fact that I have hand controls on the Lincoln, and Tia was excellent in assisting me with a recall item. Thanks, Tia! Tia always is attentive to the fact that I have hand controls on the Lincoln, and helps me with my walker when I arrive. Also, thanks to Shonna for the decaf coffee. You people just spoil me! More

Way too long I waited almost 2 hours for an oil change, tire rotation and air filter change. The technicians left greasy, dirty handprints all over my truck as wel I waited almost 2 hours for an oil change, tire rotation and air filter change. The technicians left greasy, dirty handprints all over my truck as well. I’ve had better service from establishments with a lot less money than McLarty. Very disappointed. More