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Mark McLarty Ford

North Little Rock, AR

4.4
823 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4400 Landers Rd

North Little Rock, AR

72117

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Showing 823 reviews

August 28, 2018

Recall damage to finders . During. Repair No Survey after the way your service manager talked to my wife. He did all but come out and say she was lying about the dents on the front fenders More

by gnedreau
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lee Moore, Jordan Irby
Aug 28, 2018 -

Mark McLarty Ford responded

We are very sorry to hear you had a less than exceptional experience with our service. We are sending your review to our management team to investigate the situation. We do strive for quality customer and appreciate your honest feedback. If you would like to reach out to Tami Dick, our Customer Relations Manager, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we sincerely apologize for your experience.

August 28, 2018

Thank you for great service and care. The service department were fast and efficient to help me after a road hazard required a tow and a new tire replacement. McCarty Ford went above and More

by antjori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Woller, David Mitchell
Aug 28, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback, Melissa! We are glad to know you had an overall fast and efficient service replacing your tire with our team! We do appreciate you! Come back and see us!

August 28, 2018

First Service Took my Explorer in for the first oil change since purchasing the vehicle. Allen Buck was awesome! I couldn’t have asked for a better experience! More

by K. Hayes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are very pleased to know you had a great first service visit with Allen! We do appreciate you and your business! Thank you again!

August 28, 2018

Mr Jim Puckett is always the best very friendly and professi I have felt with this place of business for several year always enjoy the sales.The service department is usually very slow and has not been a good ex More

by PAUL.CHAPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Puckett, Derrick Reed
Aug 28, 2018 -

Mark McLarty Ford responded

Paul, thank you for the honest positive feedback! We are happy to know you had a good experience with Jim and our team! We do appreciate you and your business!

August 28, 2018

First service since I bought my explorer. First service on my 2018 Explorer, Nichole took care of my service needs and explained everything they had checked on my explorer,. She was very profe More

by donna4786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Mark McLarty Ford responded

Donna, thank you for sharing your positive feedback! We are happy to know you had a great first service visit with Nicole and our team! We do appreciate you! Come back and see us!

August 28, 2018

Good service in a pinch We were involved in a minor accident while visiting Little Rock and our car was incapacitated. Not being from the area we stumbled upon McLarty Ford a More

by LDG_06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are very happy to know you had a great service experience with Nicole and our team, especially not being from this area! We do appreciate you and your business! Thanks again!

August 28, 2018

Fast, efficient, and friendly service Each time I deal with Allen Buck, it is a smooth process. He is very professional, courteous, and knows what he is doing when it comes to technical as More

by Michael S.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Mark McLarty Ford responded

Michael, thank you for the great feedback! We are glad to know you had an overall fast and efficient experience and Allen made the process smooth for you. We appreciate your business! Thanks again!

August 27, 2018

just what i expected Mr. Veuleman, took the time and made sure I was taken care of. He made sure I was totally satisfied. It was appreciated very much. Carl More

by CKNOWLTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Veuleman
Aug 27, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback, Carl! We are glad to know you had a great overall service experience with Jimmy! We appreciate you!

August 27, 2018

Wonderful! My experience with Mark McLarty FORD is the best all the way from walkimg in the door and describing the noise from under the hood with Jimmy Veuleman More

by FAIRCHILD_KATHRYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginger, mechanics and paper completion (check out) associate, Jimmy Veuleman
Aug 27, 2018 -

Mark McLarty Ford responded

Kathryn, thank you so much for the great feedback! We are very happy to know you had a great overall experience with us and our service! We do appreciate you!

August 27, 2018

Excellent service from Nicole Nicole has excellent customer service skills. She cares about the customer concerns. Sweet and always smiling. My spouse and myself really thought she More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Mark McLarty Ford responded

Ken, thank you for the positive feedback! We are happy to know you had an excellent service experience with Nicole! We do appreciate you and your business with us! Thanks again!

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