Mark McLarty Ford

Excellent experience! Bill was great. They have a Lincoln rep on sight. Got me a great price on my trade. Service program is above and beyond! The Lincoln Navigator I boug Bill was great. They have a Lincoln rep on sight. Got me a great price on my trade. Service program is above and beyond! The Lincoln Navigator I bought is so nice. The dealership was a surprisingly enjoyable experience. If you are in the market for a new Navigator, check these guys out. More

Cared about making me a customers Did internet shopping and was contacted by Jordan Irby. We visited about what I wanted and when. He continued to call and touch base on weekly basis. Did internet shopping and was contacted by Jordan Irby. We visited about what I wanted and when. He continued to call and touch base on weekly basis. We did this for at least a month before setting appointment. During the trade process we were treated with respect and courtesy. Bought a new F150 which we are very pleased with More

Personalized service from beginning to the end!! Mike Betts and his staff made sure they found what I needed while I was there. Secured the vehicle from a store in Memphis and had it carried to thei Mike Betts and his staff made sure they found what I needed while I was there. Secured the vehicle from a store in Memphis and had it carried to their store the next day. Kept me posted about the custom assessary install they made the next day. Washed the Ford Connect and took it to the vinyl wrap shop that afternoon. The next day they picked it up from vinyl install shop, filled it up, then called me to let me know it was ready for pick up!!! This type of transaction with all of the moving parts sometimes takes 3-6 Wk’s to complete. Three days tops here! My wrapped Van was then in front of 38,000 fans in the middle of a football field War Memorial Stadium, Little Rock AR on day four. Never did I think it would be available for use that night. Great Job, great price, great follow through!!!! More

Great experience Came into dealership to have MKX serviced & ended up driving away with a new 2018 MKX. Although I did not know for certain that I would trade, the sal Came into dealership to have MKX serviced & ended up driving away with a new 2018 MKX. Although I did not know for certain that I would trade, the salesman was excellent & the dealership had the SUV that I wanted. It was too good to pass up. More

Excellent service We are very happy with the service and attention given to us, it was very efficient and fast, and they fulfilled all our expectations with our new tru We are very happy with the service and attention given to us, it was very efficient and fast, and they fulfilled all our expectations with our new truck . More

Happy but Unhappy I love my vehicle but the service from Alfonzo is garbage.. I’m still waiting on him to return my call from a week and a half ago.. I believe that wor I love my vehicle but the service from Alfonzo is garbage.. I’m still waiting on him to return my call from a week and a half ago.. I believe that working in sales that you should go above and beyond for your customers because I could have taken my business elsewhere.. Also, always remember to call and check on your customers even after you have made a sale because that speaks a lot of you as a dealership. When you say you’re going to do something, then do it.. Don’t leave your customers waiting.. Like I still am waiting Mr.Alfonzo.. More

Excellent service department I bought a 16 Fusion as a demo model. It’s been a good little car so far. Have less than 25,000 miles right now. I’ve taken this car back to the deale I bought a 16 Fusion as a demo model. It’s been a good little car so far. Have less than 25,000 miles right now. I’ve taken this car back to the dealership for every oil change/tire rotation. I had an issue arise with the throttle body...electronic components failed. It happens. Allen was very helpful in getting me set up with Ford Roadside assistance and I had the car towed to him. That was on a Monday. By Thursday afternoon, he had called and told me it was ready to pick up. Thankfully they had one in stock. Was a warranty item so I was not charged for the replacement. Nor was I charged for the tow bill. Allen was very professional, helpful, and courteous. That means a lot when you are having vehicle problems. The one thing I would caution the dealership about is this: They did not have any loaner vehicles available. It was not an issue for me because I have a spare car. However, many do not and that could affect their ability to get to work, pick up kids, etc. Overall, I am glad I bought this car from McLarty. The service department is rebuilding and repairing my faith and trust in service departments. No pun intended. LOL! More

Service department is the greatest! Nicole is very friendly and efficient. Whenever my Lincoln needs servicing, she makes me feel very comfortable, and I know my car is in good hands. Nicole is very friendly and efficient. Whenever my Lincoln needs servicing, she makes me feel very comfortable, and I know my car is in good hands. More

Excellent Service With the help of my service advisor, Allen Buck, my issue was resolved without any problems! I was extremely pleased with the entire process and the With the help of my service advisor, Allen Buck, my issue was resolved without any problems! I was extremely pleased with the entire process and the professional way in which it was handled. More

good experience in a crappie situation Nichole did everything she said she would. Not a fan of the extended warranty folks but with being the middle man in a past job I know how they work Nichole did everything she said she would. Not a fan of the extended warranty folks but with being the middle man in a past job I know how they work and what challenges they create. Like the say “your fully covered until you actually have a claim.” My lady knows her stuff, and battled and battled to make me happy. She will make my Christmas card list when I start one. More