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Mark McLarty Ford

North Little Rock, AR

4.4
823 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4400 Landers Rd

North Little Rock, AR

72117

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Showing 823 reviews

September 04, 2018

My experience Went here because they had the only truck like mine I could fine in the state. Went in to check it out and test drove it. Vehicle was very clean and n More

by ringerjohn64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Guy, Amy Williams
Sep 04, 2018 -

Mark McLarty Ford responded

John, thank you for sharing your positive feedback! We are happy to know you had a great car-buying experience with John and our team and got all your questions answered! We do appreciate you! Thanks again for your business!

September 04, 2018

Awesome Mr. Richard is AWESOME. He patiently sat with my daughter and I while the finance dept. did their thing. Loved his personality. He made us feel lik More

by SHANNON_HILLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard (Dick) the "new" guy, David Mitchell, Courtney Guy, Amy Williams
Sep 04, 2018 -

Mark McLarty Ford responded

Shannon, we are very happy to hear you had an awesome car-buying experience with Richard and our team! We do appreciate you and your positive feedback! Enjoy your new purchase! Thanks again!

September 04, 2018

Buying ford f 150 Pricing did not match what was agreed to. Did not appreciate the high pressure or up sell practice at this dealership. Ended up going to another dea More

by ken
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Hosea Dortch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Williams
Sep 04, 2018 -

Mark McLarty Ford responded

Ken, we sincerely apologize for your experience. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback. If you would like to reach out to Tami Dick, our Customer Relations Manager, her phone number is 501-955-5342 or email tdick@mclartyauto.com. Again, we are very sorry to hear you had a less than exceptional experience with us.

September 04, 2018

Awesome! This dealership is wonderful, everyone's really nice and straight to the point. Jody Harris is the absolute man. Amy Williams in finance went over eve More

by SRSNYDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Harris, Courtney Guy, Amy Williams
Sep 04, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had an awesome experience with Jody and our team buying your car! We do appreciate you and your business! Thanks again! Enjoy your new car!

September 04, 2018

Best buying experience i have ever had. From the initial Internet Sales Manger contacting me, negotiating the price, good price for my trade, signing the loan, the detailing of my truck befo More

by paul.hooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Allen, Michael Betts
Sep 04, 2018 -

Mark McLarty Ford responded

Paul, thank you for the positive feedback! We are happy to know you had the best car-buying experience with Mike and our team! We do appreciate you and your business! Thanks again!

September 04, 2018

Rude, no communication from them I found them unprofessional, rude coworkers on speaker that we as customers could hear, rude service advisors.. no contact what so ever as to status o More

by KS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 04, 2018 -

Mark McLarty Ford responded

We are very sorry to hear you had a less than exceptional experience with us. We do strive for quality customer service and will alert our management team of your review to look into further. If you would like to reach out to Tami Dick, our Customer Relations Manager, her phone number is 501-955-5342 or email tdick@mclartyauto.com. We do appreciate your honest feedback and again sincerely apologize for the frustration this has caused.

September 04, 2018

Disappointed Just about every experience I have had with this service department has not gone well... I was truly hoping for a better experience this time. More

by JAndrews
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Allen Buck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Mark McLarty Ford responded

We are very sorry to hear you had a less than exceptional service experience this time. We do strive for quality customer service and will send your review to our management team to investigate the situation. We appreciate your honest feedback, as it helps us improve. However, if you would like to reach out to our Customers Relations Manager, Tami Dick, her phone is 501-955-5342 or email tdick@mclartyauto.com. Again, we sincerely apologize for your experience.

September 03, 2018

Great Service We have always had a good experience here. s Staff is friendly and thoughtful. They aniticipant your needs before you ask. Highly recommend the ser More

by DJONES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Mark McLarty Ford responded

We are happy to know you had a great service experience with our team! We do appreciate you and your positive feedback! Thank you again for your business!

September 03, 2018

Jodi Harris is the best! I want to thank Jodi Harris for getting me a great deal on a great new ride! He far exceeded my expectations and the experience was nice and easy! Ver More

by BRTIIH.777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Harris, Courtney Guy, Amy Williams
Sep 04, 2018 -

Mark McLarty Ford responded

Thank you for the great feedback! We are very happy to know you had an overall excellent car-buying experience with Jody! We hope you enjoy your new vehicle! We appreciate you!

September 03, 2018

Service is always good Needed my car serviced but also needed to be out in time for another apointment. Completed in plenty of time to pick up my mother in west LR and get h More

by PAMLOUM2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Mark McLarty Ford responded

Pam, thank you so much for the great feedback! We are happy to know you had an overall good service experience with our team and that it was done in a timely manner! We appreciate you and your business!

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