Mark McLarty Ford

Buying a vehicle was pleasant. The salesman and the dealership were very friendly and helpful. The salesman and the dealership were very friendly and helpful. More

Great service on the sell of a new Mach E. Thank you for helping with the new electric! Thank you for helping with the new electric! More

Alex was very patient with me from the time I started my search in March, then I backed off and came back in November. He made it happen and made sure I was happy with my move. What makes it even better is search in March, then I backed off and came back in November. He made it happen and made sure I was happy with my move. What makes it even better is that when I first started inquiring about the vehicle two other people reached out prior and I declined. And I never met him face to face until March. That’s how trusting and awesome he is! The team he worked with was EPIC and I’m referring EVERYONE to him! More

John Hill was awesome to work with. He really listened to my needs and helped me select a F 150 that fit my needs! Thanks again He really listened to my needs and helped me select a F 150 that fit my needs! Thanks again More

They took care of everything! The salesman was so knowledgeable about my vehicle. Phi showed me all about my Bronco Sport. I will definitely be back. The salesman was so knowledgeable about my vehicle. Phi showed me all about my Bronco Sport. I will definitely be back. More

If I could put less than a star I would. By far the worst experience I have ever had with any dealership. The worst part was the fact that they seem to have lost my registration (I’m also an By far the worst experience I have ever had with any dealership. The worst part was the fact that they seem to have lost my registration (I’m also an out of state buyer) in the mail. They never answer the phone or return phone calls. When I do finally get someone on the phone I’m told it’s coming, it has been 43 days a counting and they will not provide a tracking number or location it’s being sent to. I’m top of that I had to the write my loan 3 times because of them not writing my info down correctly, using wrong addresses, phone numbers and contacts. I will never buy from them again. More

Terrible customer service from the service department. August 7th bought a certified 2018 f150. Two days after heard a noise from the engine and after checking found out the f150 has a cam phaser problem August 7th bought a certified 2018 f150. Two days after heard a noise from the engine and after checking found out the f150 has a cam phaser problem in which the engine knocks when starting. Contacted them to see possible about bringing the truck back and possibly getting another but was told it was now my problem I bought it as is. So I inquired that it was pre certified blue and they did not check over the truck. The lady told me it had a Ford warranty and they would repair it. The service department told me after two weeks that the parts were in but he was waiting to assign it to a technician. September 21 I called again to check on the status and he told me he had a technician to work on it but he was waiting on parts. I reminded him the parts were in per our conversation a month ago and after he put me on hold he said the parts were in but he was waiting on authorization from Ford warranty to proceed with the work. I asked why they hadn’t checked earlier so he could get started on working on the truck and I got crickets. I was then told he should have authorization later today and would call me back. While I was writing this he called back and said he hadn’t heard anything back and that it would be tomorrow before he found out anything so we shall see tomorrow. He told me it should take 2 days to fix the problem so if you want Ford in the Little Rock Arkansas area go elsewhere. We have bought 2 new cars from this dealer but never again go to Everett in Benton where you will get good service.Mclarty ford are scammers please go elsewhere. Also had problems with them returning calls. Go elsewhere More

Terrible customer service. Bought a vehicle with service warning lights on when we started to leave. Was told they would go out. They didn't. Contacted management who said we w Bought a vehicle with service warning lights on when we started to leave. Was told they would go out. They didn't. Contacted management who said we would have to be put on a schedule at least 3 weeks out. Terrible customer service. More

Test drove a truck they have listed online, when I got there, the truck had more damage than what you could see from pictures, some spots had been painted, missing pieces around the seat belts, had 20” wh there, the truck had more damage than what you could see from pictures, some spots had been painted, missing pieces around the seat belts, had 20” wheels and AT tires, but rode rough and shaky. They told me after I complained that they would balance wheels and do alignment. Bad business deal really. Don’t tell someone the truck is a good solid truck if it rides rough and shakes at 55mph+. And then not budge on price and expect customer to come back for second test drive after you fix a few things. No telling what all is wrong with the truck they aren’t telling you. More