Mark McLarty Ford

Good service As always when my 2010 Lincoln MKX needs servicing I’m always at ease going there. This time the service was going to be lengthy and I was taken home As always when my 2010 Lincoln MKX needs servicing I’m always at ease going there. This time the service was going to be lengthy and I was taken home by a very mannered driver...and again when I was brought back to the dealership.. thanks for being HONEST!!! More

Nicole was my service advisor and she kept me updated. The customer service is excellent and the service advisors especially Nicole worked hard to keep me informed and updated as to the progression of my c The customer service is excellent and the service advisors especially Nicole worked hard to keep me informed and updated as to the progression of my car during the service process. More

Rep very courteous and respectful Very pleased with work and promptness Rep was very helpful and knowledgeable.service was handle in timely manner and done with precision,Tia very prof Very pleased with work and promptness Rep was very helpful and knowledgeable.service was handle in timely manner and done with precision,Tia very professional. More

Brought car in to have a recall fixed I broke my car in for a Rico 6. The sales manager said that recalls do not expire. I said OK go back and fix it. The power steering was messed up and I broke my car in for a Rico 6. The sales manager said that recalls do not expire. I said OK go back and fix it. The power steering was messed up and would not turn easily. He said that my car was out of warranty because you they couldn't fix it on the ricoh. In wanted $2000 to fix it. Right after he told me that recalls don't expire. They told me it was broken and that it need to to be fixed. The ricoh should pay to fix this period that is what the recall was 4. Faulty steering. More

My Review I really enjoyed working with all those at McLarty Ford! I went in knowing what I wanted and within a few hours I was driving in a newer car. I really enjoyed working with all those at McLarty Ford! I went in knowing what I wanted and within a few hours I was driving in a newer car. More

Great!! My experience was awesome because of my salesman. Tom Cambell was very experience and knew what I was looking for and had it in ready. My experience was awesome because of my salesman. Tom Cambell was very experience and knew what I was looking for and had it in ready. More

The Right Choice! After a few visits to the Ford Dealer for service in Jacksonville ( where I purchased my car) I knew I had to make a change. I live Clive to McClarty After a few visits to the Ford Dealer for service in Jacksonville ( where I purchased my car) I knew I had to make a change. I live Clive to McClarty Ford so I took my car to their service department for repairs That weren’t taken care of in Jacksonville. That replaced my battery changed my oil rotated my tires all at no cost. Could not be happier from the whole experience. ( and my car had a great smell ) More

Explained a Blake light has been coming on They said they couldn’t make it do it, to come back when it is on. We read up on it in the owners manual, it states that it could be a serious issue, They said they couldn’t make it do it, to come back when it is on. We read up on it in the owners manual, it states that it could be a serious issue, involving Blake fluid. More

satisfying and assiduous All together just a solid team in the service department. Not only was my car done in a timely fashion but the waiting experience was comforting. Very All together just a solid team in the service department. Not only was my car done in a timely fashion but the waiting experience was comforting. Very quiet, food, water, other refreshments, a car rental (if needed), and a desk to accommodate my studies. Highly recommend. More

our experience was excellent. we bought a 2018 f-150 in june that dropped a valve after 2038 miles; was at dealership for over a month when told a new motor was likely to arrive no we bought a 2018 f-150 in june that dropped a valve after 2038 miles; was at dealership for over a month when told a new motor was likely to arrive no earlier than 30-60 days; requested a buy back in September and purchased another 2018 f-150 shortly thereafter. the professionalism of Alfonso, Jim, Glenn, Lee Moore. and Charles Archer was the reason for buying another vehicle at mark mclarty ford. we especially enjoy dealing with Alfonso Guevarra, a truly nice person. this is in stark contrast to the buy back process, 10% complete, of ford motor company which is truly challenging to say the least. More