Mark McLarty Ford

Work well done Parts were ordered and installed as promised. Staff was very helpful in dealing with Ford and renting a car while waiting on parts to be received. Parts were ordered and installed as promised. Staff was very helpful in dealing with Ford and renting a car while waiting on parts to be received. More

Service Above and Beyond the Call of Duty I brought my car in with several repair issues. My Focus is over five years old and has 115000 miles on it. I was concerned it would either be not I brought my car in with several repair issues. My Focus is over five years old and has 115000 miles on it. I was concerned it would either be not able to be rep[aired or too expensive to repair. Yet Allen Buck was able to completely fix my car for less than $200. I felt it was service above and beyond the call of duty. More

Ordered Part I picked out part on McLarty website, they ordered it, told me when it was in and installed. Charged me the listed part price and installation quoted I picked out part on McLarty website, they ordered it, told me when it was in and installed. Charged me the listed part price and installation quoted on website. More

Great experience Adam Webber was not pushy at all with his sale of the vehicle. He made the buying process easy and was able to get me a great trade in price for my Ki Adam Webber was not pushy at all with his sale of the vehicle. He made the buying process easy and was able to get me a great trade in price for my Kia. After the purchase, he explained all the additional features for my Lincoln MKC. It was a great experience and recommend Adam Webver for their car buying needs. More

Awesome service Great service everything was above board and pressure free. Detail /clean up of vehicle looked to be rushed and some small things got missed in the cl Great service everything was above board and pressure free. Detail /clean up of vehicle looked to be rushed and some small things got missed in the cleaning process but other than that out standing service on the sales side will recommend to anyone. More

Suspension repair Brought my 2016 Fusion in for repair around July because of a rattle in the front passenger suspension area. The technicians said that they were unab Brought my 2016 Fusion in for repair around July because of a rattle in the front passenger suspension area. The technicians said that they were unable to duplicate the noise and I was not charged for anything, including the rental vehicle. Unfortunately the noise continued and eventually got worse which Is why I came back in to try and get resolution. The technicians were able to diagnose the passenger side strut and strutmount were defective. They replaced them at no cost because they were under warranty and included another week of rental free of charge. Though it took two trips to get resolution I am very satisfied and overall i was not put under any hardship due to the courteous staff at McCarty Ford. More

Excellent customer service Great customer service. Very accommodating and curious. I was provided a car to drive while my vehicle was being worked on. Tia was efficient and tho Great customer service. Very accommodating and curious. I was provided a car to drive while my vehicle was being worked on. Tia was efficient and thorough. Very friendly and helpful. More

excellent My visit was so much better from several years ago. All employees took personal interest in getting car repaired/ very friendly. I did have to wait My visit was so much better from several years ago. All employees took personal interest in getting car repaired/ very friendly. I did have to wait longer than I was told but not a real problem. More