Mark McLarty Ford

Excellent experience As first time buyers from Mark McLarty Ford, we had a great experience. We love our new vehicle and would highly recommend Jordan Irby (salesman) to f As first time buyers from Mark McLarty Ford, we had a great experience. We love our new vehicle and would highly recommend Jordan Irby (salesman) to future buyers. More

Great truck buying experience Very positive experience, would definitely recommend. Truck was clean, full of gas and finance department was quick to work me in. Was in and out in l Very positive experience, would definitely recommend. Truck was clean, full of gas and finance department was quick to work me in. Was in and out in less than an hour. More

Coolant Problem Coolant problem - Repaied, however technician left a heater hose loose or disconnected causing the vehicle to over heat 3 additional times. I felt fo Coolant problem - Repaied, however technician left a heater hose loose or disconnected causing the vehicle to over heat 3 additional times. I felt forced to purchase a new vehicle for fear of internal engine damage More

expectations not met Freddie was great salesman and help me to find the vechile I want. I would come back to him. But the expectation that I had a Toyota certifies van Freddie was great salesman and help me to find the vechile I want. I would come back to him. But the expectation that I had a Toyota certifies van with the benefits like it said on the van was ruin at signing. I didn’t hope car lot to car lot because I wanted to show Freddie that I committed selling me a vechile from Mclarty with whatever certifications and benefits it had no matter what lot It came from. The fiannce manager made me uncomfortable. I know he trying see me warranty but I was not interested. I drove off the lot with warranty but didn’t go very far before I came back to resign the paperwork. He was very disgruntled. Then I had rental I needed to return. Freddie has got set up a plan for the front desk to hold keys til enterprise could pick the Jeep up. Enterprise state the customer had to bring back the vechile. I informed Freddie let know when I would be by to pick it up. He confirmed with me. When I went to pick it up the keys to my rental. The front ladies gave to managers. Now I am sitting here in the dealership hoping and praying they find my keys. So I would definitely shop with Freddie first and see what the car lot has to offer. But if I want certain certifications I would just have go to that particular Mclarty lot. I will definitely bring my husband with me next so I don’t feel like I am being force to buy warranty and don’t feel uneasy about my purchases. More

Routine Maintenance I was treated with respect and effenciency. Additional service needed was brought to my attention and explained for my approval. It was completed i I was treated with respect and effenciency. Additional service needed was brought to my attention and explained for my approval. It was completed in a timely manner. All of this serves to give me confidence and trust in this service department. Very important to have. More

Service was a little slower than in the past. I came in for my 60,000 mile service, but only needed an oil change, tire balance and rotation which took about 3.5 hours. The service seemed a little I came in for my 60,000 mile service, but only needed an oil change, tire balance and rotation which took about 3.5 hours. The service seemed a little slower than my past experiences with the service department. The waiting room didn't have too many customers in it, only 1-3 people at any given time. I'm not sure what was causing the delay. More

Very good experience. Everyone was very pleasant to work with. I am pleased with my purchase. The detail/cleaning job on the vehicle could have been better though. Everyone was very pleasant to work with. I am pleased with my purchase. The detail/cleaning job on the vehicle could have been better though. More

Repair recalled airbag Awesome service! They repaired airbag in a timely manner and were very friendly and nice with free car rental waiting on parts. We drove a very nice v Awesome service! They repaired airbag in a timely manner and were very friendly and nice with free car rental waiting on parts. We drove a very nice vehicle for few months waiting on parts. More

Amazing easy efficient Allen & Tia is amazing a his job. Detail oriented and made sure everything I need was taken care of to avoid me having to return Allen & Tia is amazing a his job. Detail oriented and made sure everything I need was taken care of to avoid me having to return More

Satisfied customer. Good service.they are friendly people and very professional with their work.i'm a loyal customer.they inform you what's needed to be done on your car Good service.they are friendly people and very professional with their work.i'm a loyal customer.they inform you what's needed to be done on your car. More