Mark McLarty Ford

Best service I called tia at 8am got a appointment for 830am she got me and out. I own my own business and my time is very valuable and she understands that to be I called tia at 8am got a appointment for 830am she got me and out. I own my own business and my time is very valuable and she understands that to be taken care of like it well theres no dollar amount u can place on it. Thanks to tia and the staff at mark mclarty Ford More

2019 Ford Fusion Hybrid I would like to say that Chris Joshua made the purchase of my 2019 Ford Fusion Hybrid a pleasant experience. I was in town from Houston visiting famil I would like to say that Chris Joshua made the purchase of my 2019 Ford Fusion Hybrid a pleasant experience. I was in town from Houston visiting family for Thanksgiving and I was on a tight deadline to purchase a vehicle. Chris came through in a big way. I was looking to purchase a new Ford Fusion Hybrid and there wasn’t one on the lot. So, Chris tracked one down for me and had it shipped to the dealership. He had it ready for me to pick up before I had to return back to Houston. More

It was a very great experience The experience with the representatives that we came to contact was knowledgeable and understanding. The treatment was above expected and refreshing The experience with the representatives that we came to contact was knowledgeable and understanding. The treatment was above expected and refreshing in all areas. Thank you for your kindness. More

awesome experience! Started with an online inquiry. Salesperson Candase followed up with me and made an appointment. Follow through was friendly and at the appointment, Started with an online inquiry. Salesperson Candase followed up with me and made an appointment. Follow through was friendly and at the appointment, we made a deal. They had the right vehicle at the right price, even though I had been contacted by two other dealers. Candaae and crew sealed the deal and I drove away a happy customer! More

Terrible service from Service Department Left vehicle on 11/24/18 with questionable water pump problem. We called on 11/26/18 for update on vehicle. 1st response was that vehicle couldn’t be Left vehicle on 11/24/18 with questionable water pump problem. We called on 11/26/18 for update on vehicle. 1st response was that vehicle couldn’t be located. After further searching, vehicle was located. Getting any information from the Service Department was extremely slow. On 11/28, we went to dealership to check on progress. Nothing had been done. After speaking with the Service Department Manager, we were told that vehicle would now be looked at. It was determined that vehicle only needed water T above the water pump. Vehicle was finally completed 11/29/18. Communication from the Service Department to owner is terrible. We purchased an extended warranty with this vehicle & if this is how customers are routinely treated, we would have had second thoughts about purchasing a vehicle from this dealership. Disgusted & disappointed. More

Very Helpful!! Very helpful people. Great service! Was helped right away. They even had free snacks and water in the waiting room. Happy to do business with Mark Mcl Very helpful people. Great service! Was helped right away. They even had free snacks and water in the waiting room. Happy to do business with Mark Mclarty Ford More

Great Made buying a truck easy. Would recommend them to friends and family. Why do I have to type so much in order to finish survey Made buying a truck easy. Would recommend them to friends and family. Why do I have to type so much in order to finish survey More

Ford F 350 I took my year old truck there to e worked on , due to my 2017 ford f 350 king ranch broke down on me and left stranded. Although they said they fixed I took my year old truck there to e worked on , due to my 2017 ford f 350 king ranch broke down on me and left stranded. Although they said they fixed it , all the sheet says they did was flash the ECU. They made it seem like it was my fault that they were even working on my truck. The only guy up there that was helpful was the service manager. They also made it clear multiple times that I needed to fill up my rental vehicle with gas. Which was not a problem as I did drive it.al But when I got on my vehicle they burned a quarter of a tank of fuel. Should they have not put that back in it ? What about the miles on my vehicle ? Your rental is more important than my truck. Also no one explained to me in person what they did to my truck. My problems with this dealership has been non stop and I plan on having the whole state of Arkansas here what Mark Mclarty ford is all about. They still owe me a set of mudflaps for my truck that was agreesed upon when I pirchased my truck. But when my salesman quit they said they could not warrant what a salesman promises that no longer works there. Most unprofessional dealership I’ve ever seen. I will be posting on YouTube and also writing an article for the Arkansas Democrat Gazette. More

Friendly, trustworthy, efficient, but. Everyone was friendly. I very much appreciated the offer for a loaner vehicle. I trusted the work that was done, and the end result was good. I had tr Everyone was friendly. I very much appreciated the offer for a loaner vehicle. I trusted the work that was done, and the end result was good. I had trouble getting communication regarding the status of my repairs. Other shops have automated texting capability to give status updates. I would suggest improving this communication. More

Allen Buck was great as usual always so helpful Was very pleased with the service on my suv Allen Buck was great as usual always listens to my problem and getting it fixed He is the best Was very pleased with the service on my suv Allen Buck was great as usual always listens to my problem and getting it fixed He is the best More