Mark McLarty Ford

Oil Change (The works) Upon arrival I was not greeted or acknowledged in any way. No one offered to help or assist me for several minutes even though I was the only customer Upon arrival I was not greeted or acknowledged in any way. No one offered to help or assist me for several minutes even though I was the only customer standing in the area of the service desk where 2 employees were positioned. The customer service I received for this visit was not what I am used to receiving from Ford. I am hoping this visit was a one off. More

Certified pre owned When my husband passed away, I was needing a vehicle. Raymond Lay was able to find me one at the price that I was able to afford. I really enjoy my Fo When my husband passed away, I was needing a vehicle. Raymond Lay was able to find me one at the price that I was able to afford. I really enjoy my Ford Fusion and knowing that it’s a certified vehicle I could not ask for a better one. Thank you Raymond Lay and Manager Michael Betts for making it possible for me to buy a vehicle. I would recommend this dealership to anyone and everyone. Judy F More

Airbag repair Somewhat disappointed... brought my MKX in for the airbag recall. The repair was completed and now my dash board has ridges and bumps in it. When I br Somewhat disappointed... brought my MKX in for the airbag recall. The repair was completed and now my dash board has ridges and bumps in it. When I brought it in the dashboard was smooth and flawless. Not happy is an understatement. Tai was awesome. Efficient and professional. More

The staff is very helpful The staff of Mark McLarty ford in the service department is very helpful and fast in there job! I brought my truck in for an oil change and tire rotat The staff of Mark McLarty ford in the service department is very helpful and fast in there job! I brought my truck in for an oil change and tire rotation, they had me taken care of in an hour or so and was out the door! My truck was clean as if no one had been it at all! I can not thank them enough for the great job the do and the care for my vechile they take such great care of!!! I didn’t catch the name of the lady that helped me, but her desk if you walk in from service bay was the last one on the right up against the wall More

Great service We had major issues getting my new truck from ford to the dealership. The sales went above and beyond to make it better for me. We had major issues getting my new truck from ford to the dealership. The sales went above and beyond to make it better for me. More

Good job !!!! I was met right away, and the work was explained well. Thanks for job well done!!!! The waiting room was very nice, and I enjoyed the coffee. I foun I was met right away, and the work was explained well. Thanks for job well done!!!! The waiting room was very nice, and I enjoyed the coffee. I found every one to be friendly and helpful. More

Wonderful experience. As soon as we arrived on the lot, we were met by a salesman. We had several particular vehicles in mind prior to arriving at the lot. The salesman too As soon as we arrived on the lot, we were met by a salesman. We had several particular vehicles in mind prior to arriving at the lot. The salesman took us to view each of the vehicles and let us drive them all. Almost immediately, we chose the one which we thought we would and begin the purchase process. This was completed quickly and with no hassles. We are very pleased with our experience and will be back for another vehicle. More

Great Service Chris Joshua was a great salesman. He listened to my needs and found the best vehicle to fit my budget. The whole transaction only took 1 hour and 20 Chris Joshua was a great salesman. He listened to my needs and found the best vehicle to fit my budget. The whole transaction only took 1 hour and 20 minutes. More

Great service I recommend Mark McLarty Ford. They did a great job on my vehicle. Ford work in a timely manner. And great customer service. They took good care of m I recommend Mark McLarty Ford. They did a great job on my vehicle. Ford work in a timely manner. And great customer service. They took good care of me. A great place to take your car for service or buy a car. More

Out of town and needed service I was passing through the Little Rock area when my temperature gauge went out, service department was able to fit me in and get back on the road. I was passing through the Little Rock area when my temperature gauge went out, service department was able to fit me in and get back on the road. More