Mark McLarty Ford

took care of problem Always friendly and helpful. Justin is an excellent representative of the company. the atmosphere of the waiting room is comfortable and friendly. Always friendly and helpful. Justin is an excellent representative of the company. the atmosphere of the waiting room is comfortable and friendly. Coffee is good too. More

Superior service We we traveling to Texas in our F350 pulling a 5th wheel trailer. It was Saturday after Christmas. About one mile out of North Little Rock on I 40 t We we traveling to Texas in our F350 pulling a 5th wheel trailer. It was Saturday after Christmas. About one mile out of North Little Rock on I 40 the truck had mechanical problems. I call another Ford dealer twice and after no one picked up in the service dept, or returned my call, I called McLarty Ford. I spoke with Nicole Wilson in the service dept, and she told me they would not be able to look at it until Monday. We then called out emergency road service and it found a Firestone that could look at it. The truck was towed there, but they discovered a valve problem and could not do the work. I called Nicole at McLarty and she took the information on my truck and what Firestone had found. I informed her a tow truck was on the way and she told me she would wait for us to arrive. When I arrived, she got everything ready for the truck to be worked on Monday and even helped with the car rental. When all was said and done, it was well after the time the dealership closed. Nicole Wilson is the GREATEST. Give her a raise. She is what makes a dealership SUPERIOR. Dave More

Very easy transaction John Hill was great & worked hard to earn our business. He found exactly what my wife was looking for. Derrick was great as well and made the financ John Hill was great & worked hard to earn our business. He found exactly what my wife was looking for. Derrick was great as well and made the financing side very smooth. More

They don’t try to cheat you They seem to genuinely care about getting you into a vehicle that is within your budget and worth the money. They don’t push anything on you, and they They seem to genuinely care about getting you into a vehicle that is within your budget and worth the money. They don’t push anything on you, and they don’t try to cheat you out of your money. David Eubanks has helped me buy 2 different vehicles and he has done awesome both times. Thank you! The paperwork portion of the purchase is also explained in terms that are easy to understand. Kit Coleman was very polite and made sure that all of our questions were answered. More

They will make the deal but you have to work for it Not bad but you have to find the right people willing to work a deal. Kudos to Chris Matthews for helping me out! God Bless Not bad but you have to find the right people willing to work a deal. Kudos to Chris Matthews for helping me out! God Bless More

I needed a good used Explorer and they provided. Excellent facilities, clean and modern restrooms and a spacious showroom. Bill Carter treated me with respect and was straight forward with me, which Excellent facilities, clean and modern restrooms and a spacious showroom. Bill Carter treated me with respect and was straight forward with me, which is all anyone could really ask for. More

Issue with new vehicle Figured out problem and fixed without costing the amount initially quoted which was significantly more. Great service and easily set up rents car. Ver Figured out problem and fixed without costing the amount initially quoted which was significantly more. Great service and easily set up rents car. Very helpful. More

Great experience! Sales rep took the time to ask me what was important to me in a new auto. Reviewed selection to find exactly what I wanted! Sales rep took the time to ask me what was important to me in a new auto. Reviewed selection to find exactly what I wanted! More

I goa new serpentine belt and tensioner. Although the wait was lengthy, I was very pleased with the results. And I had as couple of cappuccinos while I waited. The personel are very nice, f Although the wait was lengthy, I was very pleased with the results. And I had as couple of cappuccinos while I waited. The personel are very nice, friendly, and helpful More

Very helpful in solving the issues We received a notification of recall on our blue 2018 F150 truck. An appointment with Ford was made for us and the truck was checked out and fixed. We received a notification of recall on our blue 2018 F150 truck. An appointment with Ford was made for us and the truck was checked out and fixed. Thank you so much. More