Mark Mazda Scottsdale - Service Center

I purchased my 2012 Lancer from Patrick Lockwood of Mark Mitsubishi in Glendale. This is the third car I have bought from Patrick and he always treats me very well. Unfortunately, my Lancer was damaged wh Mitsubishi in Glendale. This is the third car I have bought from Patrick and he always treats me very well. Unfortunately, my Lancer was damaged while parked in my driveway two days later. I contacted Patrick, and he made all of the arrangements for it to be sent to Nathan at the collision center in Scottsdale. Nate was very professional, kept me informed of the progress, and also communicated with the other party's insurance to ensure all my expectations of the repair and parts used were up to my standards. It is no fun to see you two day old car damaged without even leaving your driveway. Fortunately, Patrick and Nate got my car back to looking new again. More

Communication from the service department was great. We were very pleased with the work done on our car. very nice people to work with. Thanks were very pleased with the work done on our car. very nice people to work with. Thanks More

I arrived for an 8:30 am appt and I believe an employee had called in sick. Jose was clearly busy. He assured me the car would still be out in a timely manner and it was. He seemed very composed and I le had called in sick. Jose was clearly busy. He assured me the car would still be out in a timely manner and it was. He seemed very composed and I left feeling happy with the service I received. More

Brandy accommodated my schedule, made it easy to drop off and also use of a loaner car which was great.....and thankfully my car was ready quickly! and also use of a loaner car which was great.....and thankfully my car was ready quickly! More

I was in an car accident with my 2007 Mitsubishi,Galant. The repairs from the body work to the paint,were so good you can't even tell it was ever in an accident. Great Job Guys ! The repairs from the body work to the paint,were so good you can't even tell it was ever in an accident. Great Job Guys ! More

I needed to fix my window regulator. Brandi was very helpful and worked with me on the timing of dropping/picking my car up. I've been coming to this service center for about 6 years now. Always a good helpful and worked with me on the timing of dropping/picking my car up. I've been coming to this service center for about 6 years now. Always a good experience More

I have brought my 2010 KIA RIO in for service's and are always very happy with it. I am very pleased with all the people at the The mark dealership, they always make me feel very relaxed when I call or at always very happy with it. I am very pleased with all the people at the The mark dealership, they always make me feel very relaxed when I call or at the dealership waithing on my car... More

I had a very nice experience as Brandi was very helpful and pleasant to deal with. I dropped off my car for service in the morning then was taken to work by the shuttle. Later that afternoon I was called and pleasant to deal with. I dropped off my car for service in the morning then was taken to work by the shuttle. Later that afternoon I was called that my car was ready and I picked it up, so it was all very easy. More

I was very please with the timeliness of setting the appointment as well as receiving a quote for the work to be done. Brandi was very thorough to explain what needed repair and the costs involved to g appointment as well as receiving a quote for the work to be done. Brandi was very thorough to explain what needed repair and the costs involved to get my approval. More

Great customer service. Very flexible, willing to work with me and the extended warranty company. Car done on time as promised. Transportation to and from home was provided, and the courtesy van driver with me and the extended warranty company. Car done on time as promised. Transportation to and from home was provided, and the courtesy van driver was extremely friendly as well. Best overall service experience I've had in years. More