Mark Mazda Scottsdale - Service Center

Fast friendly Service . I call for an appointment for my vehicle AC wasn't working properly. I was scheduled for an appointment the next day. My service advisor was Mr Willi I call for an appointment for my vehicle AC wasn't working properly. I was scheduled for an appointment the next day. My service advisor was Mr William Parker he took great care in making the appointment and handed the paper work. I would recommend Mark Mitsubishi to my friends and family. More

Very pleased with the service and service advisor Was having my Kia serviced and the service consultant was so friendly and help full in making sure my auto was serviced per my requests. Was having my Kia serviced and the service consultant was so friendly and help full in making sure my auto was serviced per my requests. More

Couldn't be better! A+ It's a pleasure to bring my vehicle to service at Mark's Mitsubishi. A+++ Service everytime, nothing negative to say. Will continue to service it ther It's a pleasure to bring my vehicle to service at Mark's Mitsubishi. A+++ Service everytime, nothing negative to say. Will continue to service it there for as long as I own the vehicle. More

Great customer service The customer service was amazing they treated me like an adult and explained everything along the way they were fast courteous and the coffee was gre The customer service was amazing they treated me like an adult and explained everything along the way they were fast courteous and the coffee was great More

Quick, courteous and always helpful I must say that each and every time I have been to this dealership I have been impressed with the Service Personnel. In this case, Veronica was most c I must say that each and every time I have been to this dealership I have been impressed with the Service Personnel. In this case, Veronica was most courteous and helpful taking charge of the service request and seeing it through to the end. I highly recommend this fine young woman should your vehicle need dealer attention as her knowledge and attention to detail are unmatched. Thanks again for another quick and successful visit. More

second look What can i say john is great and josh (tech) i am comin here from now on honest fast also can't be more happier What can i say john is great and josh (tech) i am comin here from now on honest fast also can't be more happier More

The only service shop for me Everything about my experience there from calling to inquire about the part and make an appointment to being out the door was as wonderful as the peop Everything about my experience there from calling to inquire about the part and make an appointment to being out the door was as wonderful as the people who helped me. When I called to ask about a timing belt the person I spoke to was really helpful and I already felt good about going there. When I took my car in a few days later for that and an oil change, I was greeted by Jon Kroll who has a happy confident demeanor and immediately inquired as to how he could help me. I told him why I was there he asked if my car was a four or six cylinder and then said "okay well that will require a timing belt and balance belt and will cost $400.00, which I already knew but was impressed that he knew exactly what to ask and how much it would cost. Then he said that mitsubishi was offering a coupon on oil changes so he could save me some money there. He asked me if I wanted a ride home because it could easily be a four or five hour job, which I also already knew because the person I spoke with on the phone already told me what to expect. I said that wouldn't be necessary and there was no rush, I knew how long it could take and brought some paperwork with me. He had me out the door in two hours! When the mechanic, Steve Hyson, noticed that my drive belt was also showing wear Jon came and sat with me in their lounge area, told me how much it was and that they could change now with no labor cost and then to top it off Steve rotated my tires for free! In total I was out the door in half the time and $250 less than it would have cost me without the rotation or drive belt than the previous large dealer shop I had been using since 2008. I will never go anywhere else. More

I have used Mark since I purchased my eclipse there in 2004. They have taken very good care of me and pricing has been comprable plus have the shuttle service available. 2004. They have taken very good care of me and pricing has been comprable plus have the shuttle service available. More

Due to the amount of damage they were not able to make the repairs to my car but dealing with Nate and Armondo was a good expierence. They were very friendly and helpful. the repairs to my car but dealing with Nate and Armondo was a good expierence. They were very friendly and helpful. More