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Mark Mazda Scottsdale - Service Center

Scottsdale, AZ

4.6
103 Reviews

103 Reviews of Mark Mazda Scottsdale - Service Center

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October 14, 2018

Very friendly. Appreciate the quick response. Will is always good to work with. Very responsive, gets it done quickly and friendly. I have been coming to mark Mitsubishi for years, never had a pro More

by erynnmcm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Anderson
May 17, 2018

Quick & Efficient Great customer service, my vehicle was ready within the time given. Everyone was polite and helpful. I highly recommend this dealership for purchasing More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzales
May 06, 2018

Friendly, Fast and Helpful Brian was very helpful in scheduling my appointment to get my recalls taken care of and my routine maintenance, I was able to get a ride back home and More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Jacob
May 01, 2018

Oil change Service was great even though I was late for my appointment they still got me in and it wasn't a long wait amazing service More

by Cindycassidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Granger
May 01, 2018

Great service Yesterday was the second time I've taken my car to Mark Mitsubishi in Scottsdale and both times it was a great experience they were honest they were q More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
April 10, 2018

Always Helpful They are a great group of people and always helpful. Been with them for 3 years never any issues. They even sponsored my son's football team when he w More

by Misst2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
April 04, 2018

Professional I went in for an oil change and there was only one Service Advisor at the time however he handle everything going on very well and as quickly as he co More

by Vrangel41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Granger
February 08, 2018

Horrible experience Well, I bought my car threw a third party place. I knew I had a mittsbushi warranty on my car. I went to a mittsbushi deal . I got my first oil change More

by Ec0627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Parker
Feb 10, 2018 -

Mark Mazda responded

I am sorry that you misunderstood the intent of our free service program. It is complimentary to customers buying a car but not free for every person needing an oil change. In addition we have free tires for life to our new car customers but not to every person who needs tires. I am, although, interested to fully understand your concerns. Call me when you are able, I would like to review your interaction. Thank you, Chuck Flair General Sales Manager

November 14, 2017

The BEST Auto Service I have been bringing my car to them for rhe past seven years and they have provided the highest level of service. They always provide a full inspectio More

by lamberb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
September 20, 2017

Nice dealership, not happy with service department Dealership is like some others. Could use customer service training with guys. Other places staff continually checks on customers. This one didn't. Yo More

by crystaltrask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know.
Sep 20, 2017 -

Mark Mazda responded

Crystal, Thank you for taking the time to review us. I am sorry to hear that our service department was not able to wow you while you were in. We are also very concerned to hear that your car smelled of smoke, as this is something we have not experienced before. It is my understanding that our Service Manager is in contact with you. Please accept my apology on behalf of our staff and I know we can rectify this for you.

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