Back

Mark Mazda Scottsdale - Service Center

Scottsdale, AZ

4.6
103 Reviews

103 Reviews of Mark Mazda Scottsdale - Service Center

Sort by
September 29, 2019

Recent service Well explained and done in a timely manner. Were there twice and got the things we needed done. Also got touch-up paint on order quickly. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lemon III
Oct 14, 2019 -

Mark Mazda responded

Hi John, thank you for the positive feedback! Please feel free to reach out if we can do anything further for you. Michelle Freese Michelle.freese@markkia.com CRM

August 23, 2019

Service As always, the Service team did a great job. Craig was my advisor and was very professional. Ryan was nice enough to shuttle me to and from work. More

by Guy
Recommend Dealer
Yes
Employees Worked With
Ryan, Craig McClanahan
Aug 28, 2019 -

Mark Mazda responded

Thank you for the kind feedback, Guy! We appreciate your time and business with Mark Mitsubishi. Michelle Freese Michelle.freese@markkia.com CRM

August 20, 2019

Never buying another carnot going back for service I drove 250 miles r.t. for a free oil change. Everything was fine until I noticed display on my dash was still in technical data. Told the service dep More

by Sedona
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Never really got his name
Aug 22, 2019 -

Mark Mazda responded

Thank you for the feedback on your visit. I apologize we did not switch back your original setting. We would love to gain more information about your sales experience when you have time. Mark Mitsubishi appreciates your time and business. Please feel free to reach out if we can do anything further for you. Michelle Freese Michelle.freese@markkia.com CRM

July 02, 2019

Friendly pkace Very good and friendly people have takwn my SUV there from when I purchased it alway get great service and fast service, they always wash the vehicle More

by TheWolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 03, 2019 -

Mark Mazda responded

Thank you for the positive feedback, TheWolfer!! We appreciate your business. Michelle Freese Michelle.freese@markkia.com CRM

June 24, 2019

Great Awesome service work finsh at time promised.will recommend to all my friends family and work colleagues. Will recommend to everyone i know to go to th More

by Lancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert alaniz
Jul 03, 2019 -

Mark Mazda responded

Thank you for the kind review and recommendation, Lancer! We are so happy to hear you enjoyed your experience with Mark Mitsubishi. Please feel free to reach out if we can do anything else for you. Michelle Freese Michelle.freese@markkia.com CRM

June 23, 2019

Great dealership! I bought my car brand new from this dealership and they have always been the one to do all of the service to the car ever since. I keep taking it back More

by brittybrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 03, 2019 -

Mark Mazda responded

That is great to hear, Brit! We appreciate you choosing to do business with Mark Mitsubishi, and look forward to working with you again. Michelle Freese Michelle.freese@markkia.com CRM

June 08, 2019

Wouldn’t come back if this was my first experience I arrived ten minutes early for my oil change appointment yet it was over an hour and a half until my vehicle was ready. An hour of that time I had to More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know their names
Jun 21, 2019 -

Mark Mazda responded

Thank you for the informative feedback. I apologize you didn't enjoy your experience with us, this issue has been brought to my attention and I will speak with management about it. We hope we can earn your business again in the future! Michelle Freese Michelle.freese@markkia.com CRM

June 07, 2019

Not happy Came in for routine oil change. Told a tire was damaged and needed to be replaced. I was told when I purchased the car that tires are replaced at no c More

by Candymathews
Recommend Dealer
No
Employees Worked With
Richard
Jun 21, 2019 -

Mark Mazda responded

Hi Candy, I apologize for the miscommunication about our Tires for Life program. When you bought the vehicle, you also signed a contract stating you understood how it worked. I understand your frustrations on not getting a quote, I believe that was another miscommunication from our service advisors simply thinking you came in for a new tire. Again, I apologize and hope we can earn your business again in the future. Michelle Freese Michelle.freese@markkia.com CRM

June 01, 2019

Amazing Service!!! Bought my Outlander a year ago at the best price in State. Since that the service was the best one...professional and great customer service. More

by Morey
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Will Parker
Jun 21, 2019 -

Mark Mazda responded

Thank you for taking the time to write a kind review, Morey! We are pleased to hear you enjoyed your experience. Michelle Freese Michelle.freese@markkia.com CRM

May 03, 2019

Another great experience at Mark Mitsubishii As always they took great care of my car from making the appointment to picking it up. We are longtime customers because of consistent great customer More

by Redrocket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alaniz, Steve Hyson
Jun 21, 2019 -

Mark Mazda responded

Thank you for the kind review! We look forward to work with you again in the future. In the mean time, please feel free to reach out if you need anything. Michelle Freese Michelle.freese@markkia.com CRM

...
5
...