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Mark Mazda Scottsdale - Service Center

Scottsdale, AZ

4.6
103 Reviews

103 Reviews of Mark Mazda Scottsdale - Service Center

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September 23, 2020

Jon was FABULOUS! You have a new customer! He was cheerful and kept me informed which is most important - communication! Thank you for making this so easy. More

by Gpz92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Kroll
Sep 25, 2020 -

Mark Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. The Mark Mazda team

July 01, 2020

Robert was very friendly and respectful. I am very glad I brought my Mazda at Mark Mazda. From now on I will always take my Mazda to Mark Mazda. Service is fairly priced. More

by My New Minivan
Recommend Dealer
Yes
Employees Worked With
Robert Alaniz
Jul 07, 2020 -

Mark Mazda responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mark Mazda Scottsdale was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. The Mark Mazda team

June 04, 2020

Robert was friendly respectful and efficient.I wont take my Mazda anywhere else. I do not leave here feeling taken advantage of . Service is fairly priced. Thank you Mr.Alaniz! More

by ladyllopez56
Recommend Dealer
Yes
Employees Worked With
Robert Alaniz
Jun 08, 2020 -

Mark Mazda responded

Thank you for taking the time to write this review. We are pleased to hear that Robert was able to provide an efficient and overall positive experience. Best, The Mark Mazda team

April 30, 2020

Robert A in service has my business! Fast and friendly! dropped my car off.. hopped in a loaner.. ran my errands and got the text that my car was done.. headed back to the dealership.. and my car was waiti More

by steph
Recommend Dealer
Yes
Employees Worked With
Robert Alaniz
May 05, 2020 -

Mark Mazda responded

Steph, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Robert does for Mark Mazda Scottsdale and our customers. Hope to see you again soon! The Mark Mazda team

April 26, 2020

Robert was on top of everything and made sure I was taken care of while I was getting an oil change free of cost due to being a healthcare worker. Even though I wasn’t charged, they made sure to give me exce More

by Lindsay
Recommend Dealer
Yes
Employees Worked With
Robert Lemon III
Apr 28, 2020 -

Mark Mazda responded

Thank you for sharing your experience with us, Lindsay. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Mark Mazda team

November 19, 2019

Best Service Advisor If you want fast, friendly service then head to Mark Mitsu in Scottsdale... Craig McClanahan from the service team was polite, knowledgeable and profe More

by Stacey Gess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig McClanahan
Nov 19, 2019 -

Mark Mazda responded

Thank you for the kind feedback, Stacey! We are pleased to hear you enjoyed your experience with us. Please reach out if there is anything else we can do for you! Michelle Freese Michelle.freese@markkia.com CRM

October 19, 2019

Transmission service was done. Service advisor was able work out a good deal. Service was done promptly. Great customer service. I am happy with the service. More

by Mitsubishi Outlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Oct 21, 2019 -

Mark Mazda responded

That is great to hear! Thank you for taking the time to review Mark Mitsubishi. Please feel free to reach out if you need anything else. Michelle Freese Michelle.freese@markkia.com CRM

October 19, 2019

Exceptional customer service Craig from the service department was awesome! Very helpful when it came to my SUV service needs. I’ve never had a bad experience with the service More

by Aloreto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig McClanahan
Oct 21, 2019 -

Mark Mazda responded

Hi Aloreto, thank you for taking the time to review Mark Mitsubishi! We appreciate your time and business. Michelle Freese Michelle.freese@markkia.com CRM

October 12, 2019

Replacement part After the piece was at the shop I was able to have a quick appointment to have it taken care of. My car was in and out of the shop fast and I loved h More

by murf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lemon III, Craig McClanahan
Oct 21, 2019 -

Mark Mazda responded

Hi Murf, thank you for reviewing Mark Mitsubishi! We appreciate your time and business. Michelle Freese Michelle.freese@markkia.com CRM

October 05, 2019

Service team has always been so great to me , big part of the reason I keep coming back . I don’t take my car anywhere else. More

by Lakerscs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tram
Oct 14, 2019 -

Mark Mazda responded

Thank you for taking the time to review Mark Mitsubishi, Lakerscs! We appreciate your time and business. Michelle Freese Michelle.freese@markkia.com CRM

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