Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mark Mazda Scottsdale - Service Center
Scottsdale, AZ
103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
103 Reviews of Mark Mazda Scottsdale - Service Center
Sort by
July 09, 2024
Everyone at this dealership is so knowledgeable and friendly. They work hard at getting my car serviced fast and I love the Lyft ride home while I wait. friendly. They work hard at getting my car serviced fast and I love the Lyft ride home while I wait. More
by Sara Jocelyn
June 28, 2024
Service on my cx5 was quick and easy. Great experience. Juan was great and the service video was an unexpected plus. Great experience. Juan was great and the service video was an unexpected plus. More
by ldobson61
Employees Worked With
June 01, 2023
Everything was super easy and sterling was super helpful I definitely recommend him he’s very dedicated I definitely recommend him he’s very dedicated More
by yeimy
May 18, 2022
Saydee is amazing! ! She is service advisor and she always goes above and beyond to take care of me and has amazing follow up. She is a true asset to Mark Mazda!! ! She is service advisor and she always goes above and beyond to take care of me and has amazing follow up. She is a true asset to Mark Mazda!! More
by Skw914
Employees Worked With
Saydee Colton
May 04, 2022
I've been to this dealership twice for service and had to take the car back immediately both times. They also charged 3% for paying by credit card, won't take a check, with payment by debit card or cash only take the car back immediately both times. They also charged 3% for paying by credit card, won't take a check, with payment by debit card or cash only other options. There's no reason to ever go back. More
by Dissatisfied
Employees Worked With
Saydee Colton
April 25, 2022
I'm pretty sure the service was done correctly, but when I was notified that the car was ready, the price for the service was 5$ more than the coupon price that brought me in. The service writer fixed it by I was notified that the car was ready, the price for the service was 5$ more than the coupon price that brought me in. The service writer fixed it by hand, not on the receipt. Not a big deal. But when I went to pay, I was informed that I would be upcharged for the use of my credit card. Maybe to make up for the reduced coupon cost? But I could pay with a debit card if I wanted to. If I had been informed up front about this extra, unpublished cost I would have been prepared. But I don't carry a debit card unless I need to. When I protested that I didn't know ahead of time about the additional charge I might have been prepared. Or I might have figured that it's BS for a big business to pass on a credit card cost by surprise. You'd think they'd just build it into the price. More
by Harold
Employees Worked With
September 11, 2021
This was the easiest dealership we have worked with! No pressure, didn’t feel rushed. Robert was wonderful and very easy to talk with. The dealership has great customer service! pressure, didn’t feel rushed. Robert was wonderful and very easy to talk with. The dealership has great customer service! More
by Baileyoshust
Employees Worked With
Robert Miller
October 22, 2020
Craig was made my first service experience with Mark Mazda perfect! Very knowledgeable and friendly. He took what could have been a nerve racking and expensive scenario and offered great solutions and a Mazda perfect! Very knowledgeable and friendly. He took what could have been a nerve racking and expensive scenario and offered great solutions and affordable options to make me a lifetime customer, thanks Craig! More
by Fugazi007
Employees Worked With
Craig McClanahan, Craig McClanahan
