Mark Mazda Scottsdale - Service Center

I've been to this dealership twice for service and had to take the car back immediately both times. They also charged 3% for paying by credit card, won't take a check, with payment by debit card or cash only take the car back immediately both times. They also charged 3% for paying by credit card, won't take a check, with payment by debit card or cash only other options. There's no reason to ever go back. More

Thanks to Juan Carlos for his great customer service. I got my Mazda CX-30 and it's awesome! I got my Mazda CX-30 and it's awesome! More

I'm pretty sure the service was done correctly, but when I was notified that the car was ready, the price for the service was 5$ more than the coupon price that brought me in. The service writer fixed it by I was notified that the car was ready, the price for the service was 5$ more than the coupon price that brought me in. The service writer fixed it by hand, not on the receipt. Not a big deal. But when I went to pay, I was informed that I would be upcharged for the use of my credit card. Maybe to make up for the reduced coupon cost? But I could pay with a debit card if I wanted to. If I had been informed up front about this extra, unpublished cost I would have been prepared. But I don't carry a debit card unless I need to. When I protested that I didn't know ahead of time about the additional charge I might have been prepared. Or I might have figured that it's BS for a big business to pass on a credit card cost by surprise. You'd think they'd just build it into the price. More

Craig was made my first service experience with Mark Mazda perfect! Very knowledgeable and friendly. He took what could have been a nerve racking and expensive scenario and offered great solutions and a Mazda perfect! Very knowledgeable and friendly. He took what could have been a nerve racking and expensive scenario and offered great solutions and affordable options to make me a lifetime customer, thanks Craig! More

Jon was FABULOUS! You have a new customer! He was cheerful and kept me informed which is most important - communication! Thank you for making this so easy. cheerful and kept me informed which is most important - communication! Thank you for making this so easy. More

Robert was very friendly and respectful. I am very glad I brought my Mazda at Mark Mazda. From now on I will always take my Mazda to Mark Mazda. Service is fairly priced. brought my Mazda at Mark Mazda. From now on I will always take my Mazda to Mark Mazda. Service is fairly priced. More

Robert was friendly respectful and efficient.I wont take my Mazda anywhere else. I do not leave here feeling taken advantage of . Service is fairly priced. Thank you Mr.Alaniz! my Mazda anywhere else. I do not leave here feeling taken advantage of . Service is fairly priced. Thank you Mr.Alaniz! More

Robert A in service has my business! Fast and friendly! dropped my car off.. hopped in a loaner.. ran my errands and got the text that my car was done.. headed back to the dealership.. and my car was waiti dropped my car off.. hopped in a loaner.. ran my errands and got the text that my car was done.. headed back to the dealership.. and my car was waiting for me. great experience! More

Robert was on top of everything and made sure I was taken care of while I was getting an oil change free of cost due to being a healthcare worker. Even though I wasn’t charged, they made sure to give me exce care of while I was getting an oil change free of cost due to being a healthcare worker. Even though I wasn’t charged, they made sure to give me exceptional quality service. More