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Mark Mazda Scottsdale - Service Center

Scottsdale, AZ

4.7
98 Reviews

98 Reviews of Mark Mazda Scottsdale - Service Center

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September 21, 2024

Tacked on $15 shipping when picking up $60 retail priced parts. Watch out for service and sales undisclosed add-on fees! More

by David K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Lopez-Torrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

Jorge is the best. I had a very complicated problem with my entertainment system. The fix was going to be very expensive, but Jorge came up with an alternative that wil More

by jmm737
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Mark Mazda responded

We're glad to hear that Jorge was able to find a cost-effective solution for your entertainment system at Mark Mazda Scottsdale. Thanks for sharing your positive experience!

July 17, 2024

Best Dealer & Best Service Team EVER! I bought my car with them 5 years ago & have never taken it anywhere else for service. Erich, Jorge & the entire Service Team always treat every More

by Jorge Gdea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Bloodworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennden Crayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mark Mazda responded

Jorge, we're delighted to hear that Erich and the team at Mark Mazda Scottsdale have consistently provided you with exceptional service over the years. Thanks for your continued trust and support!

July 16, 2024

Mark Mazda Service center has amazing employees who go above and beyond. Their employees are responsive, they explain service that is recommended versus needed and they take care of their customers well. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Mark Mazda responded

We're delighted to hear that our team, especially Jorge, provided such exceptional service at Mark Mazda Scottsdale. It's great knowing we could exceed your expectations and make the experience so positive. Thanks for sharing!

July 16, 2024

I have bought 3 cars from Mark Mazda over the past 3 years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the gen More

by wpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Mougel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Stucky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Mark Mazda responded

Thank you for your continued support and recommendation! We're delighted to hear that both our sales and service departments at Mark Mazda Scottsdale have consistently met your expectations. We look forward to serving you again in the future!

July 09, 2024

Everyone at this dealership is so knowledgeable and friendly. They work hard at getting my car serviced fast and I love the Lyft ride home while I wait. More

by Sara Jocelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Mark Mazda responded

Sara, we're delighted to hear that you had a great experience with our team at Mark Mazda Scottsdale! Thanks for sharing your positive feedback.

June 28, 2024

Service on my cx5 was quick and easy. Great experience. Juan was great and the service video was an unexpected plus. More

by ldobson61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Mark Mazda responded

Thank you so very much. We appreciate the review.

May 08, 2024

Had great experience with the service dept, fair pricing and did not try to upselling More

by dsebade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Temarantz
May 08, 2024 -

Mark Mazda responded

We are so happy that our Mark Mazda Scottsdale team earned your five stars. Thanks!

June 01, 2023

Everything was super easy and sterling was super helpful I definitely recommend him he’s very dedicated More

by yeimy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Stucky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling
Jun 01, 2023 -

Mark Mazda responded

Thank you so very much.

May 18, 2022

Saydee is amazing! ! She is service advisor and she always goes above and beyond to take care of me and has amazing follow up. She is a true asset to Mark Mazda!! More

by Skw914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saydee Colton
May 18, 2022 -

Mark Mazda responded

Thank you so much. We appreciate your business and especially the kind words.

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