Mark Mazda Scottsdale - Service Center

Saydee was wonderful in handling our issue eith our CX-5. Her efficiency and smile were very welcome. I appreciated the video of the technician going over the various service points of the undercarriage. Her efficiency and smile were very welcome. I appreciated the video of the technician going over the various service points of the undercarriage. We were kept in the loop on our vehicle the entire time. Thank you Saydee and Mark Mazda for a top notch experience! More

Took our cx90 in for the first scheduled oil change and a few recalls, Shelby was great to work with, kept me informed, and got me an Uber for the morning , the video of the maintenance was informative, grea few recalls, Shelby was great to work with, kept me informed, and got me an Uber for the morning , the video of the maintenance was informative, great service department. More

Took my 2024 CX-5 in for its maiden service maintenance check this morning, Jorge greeted me and was extremely professional and the process went smoothly. Great professionalism from the young lady who i check this morning, Jorge greeted me and was extremely professional and the process went smoothly. Great professionalism from the young lady who initially greeted me in que. I also enjoyed the video visual provided! This is a very well run dealership and wouldrecommendthem to anybody, definitelya family atmosphere...BZ to all of you. More

Everyone was professional, personable, and knowledgeable in service call today. I would highly recommend this dealership! in service call today. I would highly recommend this dealership! More

I have not had service where they send u a video of the potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then ac potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then accept or deny servicing with a continual tally documenting the cost. I would have done more of the recommended servicing but that would have been $3847 of services I still like the ability of responding and accepting services through your phone More

Thank you Jorge and the Service Department for your excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and in excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and informative. We highly recommend Jorge and Mark Mazda. They’re “The Best”! More

I dont always have Jorge as an advisor, but he is always kind and professional. kind and professional. More

Saydee in service is outstanding. She’s always helpful and has great communication. Will request her next time. She’s always helpful and has great communication. Will request her next time. More

Jorge has been my service representative for four years now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sur now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sure I have the greatest customer service experience. I highly recommend Mark Mazda because of their excellent customer service. Thank you, Jorge for your expertise Norma More

I have 2 cars from Mark Mazda. I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! More