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Mark Mazda

Scottsdale, AZ

4.4
638 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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3875 N 89th St

Scottsdale, AZ

85251

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Showing 638 reviews

December 24, 2022

Great service. Very professional salesman. Lynn Davis. He answered all questions and explained everything thoroughly More

by dspainting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Davis
Dec 27, 2022 -

Mark Mazda responded

Thank you so much for the kind words and review.

December 17, 2022

So far so good! I am satisfied with Mark Mazda. Isaac Cruz is patient and professional. He can clarify something pretty clearly for me. More

by liliye
Recommend Dealer
Yes
Employees Worked With
Isaac Cruz
Dec 27, 2022 -

Mark Mazda responded

Thank you for the review. We truly appreciate it.

December 13, 2022

Clean dealership and honest. Austin Mougel and the staff were very professional and upfront throughout the entire process. Definitely coming back! More

by jj96
Recommend Dealer
Yes
Employees Worked With
Adam Struse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Mougel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Mark Mazda responded

Thank you so much for the review. We appreciate it. Congratulations.

December 09, 2022

Mark Mazda is the best! I'm on my second vehicle purchased with them and I love my CX-5. James Fajardo was an amazing salesperson - super friendly, not pushing and just over More

by kristinspillers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Mark Mazda responded

Thank you for you continued business and the great review.

December 06, 2022

If you’re in the market for a new or user vehicle, check out Mark Mazda. Great people who are courteous and friendly. More

by Bvander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Stucky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Cruz
Dec 06, 2022 -

Mark Mazda responded

Thank you very much for the review. We appreciate your business.

November 27, 2022

I have been working with Adam since 2007 and I wouldn’t have it any other way. I continue to do business with Mark Mitsu and Mark Mazda and always will. I think I’m on my 12th purchase for me and my famil More

by Jenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Struse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Endrizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Mark Mazda responded

Than you so much again for your business. We always love helping you in your car buying needs. We appreciate it very much

November 26, 2022

The store is beautiful. My salesman AJ Muhammad was kind, very helpful and knowledgeable. He had total grasp of the technology and explained it in a way I could understand. More

by dan.danakas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Muhammad
Dec 27, 2022 -

Mark Mazda responded

Thank you thank you. Congrats.

November 13, 2022

Alan Lopez was a gem of a salesman! Not your typical pushy and aggressive one that they tend to get a bad reputation for. He was very patient and even suggested a different car with a s More

by Jimmy H
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Lopez
Nov 14, 2022 -

Mark Mazda responded

Thank you so much for the review. We strive to make a great experience. Welcome to the Mark Mazda family.

November 06, 2022

Mark Mazda team is truly exceptional! I’ve been to multiple in the area, and this team worked with my terms to get the deal done. I got the exact vehicle I wanted, and I felt great about More

by rachelweierke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Veliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cruckson, Danielle Struse
Nov 07, 2022 -

Mark Mazda responded

Congratulations and thank you very much for the great review.

November 04, 2022

I had an issue with the purchase from seven months ago. I wrote a review on yelp after a few attempts of trying to touch base or receive a return call. Owner reached out with a reply stating to call in s More

by ccruz70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Struse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Tatge
Nov 04, 2022 -

Mark Mazda responded

Good morning. We are sorry you are not getting your questions answered. Please either provide us with a direct ph # or email. Or you may call in directly for a manager 480 748 4400. We would love to resolve this for you. Thank you for your business and time.

Nov 04, 2022 -

ccruz70 responded

My contact information is in your system and emails that I have sent to Matthew and Adam. My full name appears in the Yelp review and I should be in your system. I find it very insulting to continue to call and not receive a call back, email response or be told that whomever I’m calling for is away from their desk. I was even told at one time that if I get transferred to the voicemail they rarely check the voicemail messages.

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