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Mark Mazda
Scottsdale, AZ
650 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 650 reviews
May 10, 2024
Overall experience was decent. Process took longer than I expected. Brandon worked with me the pricing and trade in of my Cx5. Really enjoy my new cx30 Process took longer than I expected. Brandon worked with me the pricing and trade in of my Cx5. Really enjoy my new cx30 More
by sg798443
May 09, 2024
Carlos Carter is one of the best sales consultants I have dealt with in the 56 years buying automobiles! We live in Payson, and Carlos had the car all prepped and ready for showing when we arrived. He start dealt with in the 56 years buying automobiles! We live in Payson, and Carlos had the car all prepped and ready for showing when we arrived. He started it up, opened the doors, hood, and trunk for inspection. Great for ease of inspection, then on to the test drive. When we were dealing, he was very considerate of our time and was able to get everything set for finance. We made the down payment, and were able to return for delivery. Brennden in the finance depart had everything ready for signing, and only took around 10 minutes! We were so glad that we came here, (after Jersey Mike at Chap... Phoenix blew the deal) More
by Dennis Baux
May 08, 2024
BIG SHOUT OUT TOO JOSHUA PINNEGAR AT MARK MAZDA SCOTTSDALE WHO WENT ABOVE AND BEYOND TO GET ME MY MAZDA CAR!!! I WAS SOOO PLEASED WITH HIS DEDICATION, HARD WORK, DEVOTION, PROFESSIONALISM AND OUT S SCOTTSDALE WHO WENT ABOVE AND BEYOND TO GET ME MY MAZDA CAR!!! I WAS SOOO PLEASED WITH HIS DEDICATION, HARD WORK, DEVOTION, PROFESSIONALISM AND OUT STANDING MANNER AS A REPRESENTATIVE WHO DIDN’T EVEN KNOW ME TO SHOW ME HE REALLY CARED AND THAT MEANT THE WORLD TO ME!!! HIS CUSTOMER SERVICE WAS BEYOND EXCELLENT AND I WAS SO AMAZED THAT HE TOOK THE TIME TO ANSWER ALL MY QUESTIONS TO FIND THE RIGHT VEHICLE FOR ME THAT I’VE NOT EVER IN MY LIFE HAVE I EVER MET SOMEONE SOOO GENUIN, CARING, UNDERSTANDING AND DEVOTED TO MAKING SURE I GOT THE BEST CAR FOR A FANTASTIC DEAL I COULDN’T RESIST!!! JOSHUA PINNEGAR IS THE BEST REPRESENTATIVE I’VE EVER MET IN MY LIFE!!! HE TRULY CARED ABOUT ME AND MADE SURE ALL MY NEEDS WERE MET THAT I BOUGHT THE CAR I WANTED ON A SMOKING DEAL I COULDN’T REFUSE!!! I WOULD HIGHLY RECOMMEND ANYONE WHO IS LOOKING FOR A VEHICLE TO SEE JOSHUA PINNEGAR AT MARK MAZDA SCOTTSDALE BEFORE THEY LOOK ANY WHERE ELSE CAUSE U WON’T FIND A BETTER DEAL THAN MARK MAZDA SCOTTSDALE!!! PLEASE MAKE SURE YOU ASK FOR JOSHUA PINNEGAR OR THE TEAM AT MARK MAZDA SCOTTSDALE THEY ARE TRULY THE BEST I’VE EVER SEEN!!! SINCERELY, Jenice Fernandez More
by Jenice Fernandez
Employees Worked With
Other Employees :
Joshua Pinnegar
April 19, 2024
I purchased an used vehicle (2022) thru Mark Mazda dealership in Scottsdale in Arizona back in March 1st 2024. I drove that car with a temporally license plate until its expired(45 days) while I've be dealership in Scottsdale in Arizona back in March 1st 2024. I drove that car with a temporally license plate until its expired(45 days) while I've been waiting for the registered license plate. Later I found out through AZ Motor Vehicle Department, they did not have any documents from Mark Mazda dealership. Beware this dealership did not do their work in time. More
by bk
Employees Worked With
Kevin White
April 02, 2024
Had a easy and fast buying experience! Out the door in a hour and a half. Thanks Frank, James and Kyle Out the door in a hour and a half. Thanks Frank, James and Kyle More
by scotthogan
January 19, 2024
First off We arrived with an appointment at 6:30 to see a Tesla. The person I had an appointment with left for the day so I was handed off to him. He never shook our hand or introduced himself. The whole tim Tesla. The person I had an appointment with left for the day so I was handed off to him. He never shook our hand or introduced himself. The whole time he had his hands in his jacket. He was not helpful at all and sat on a rock outside when we were looking at the car. I had multiple questions and every time his answer was idk. More
by austinmillarmaddox
Employees Worked With
December 13, 2023
Bryce is too aggressive to costumers. His words are “What game are you playing? Because I Don’t want to compete with other dealerships His words are “What game are you playing? Because I Don’t want to compete with other dealerships More
by Serious buyer
September 13, 2023
My visit was the worst car buying experience I have ever had. I would've been a repeat customer, I bought a car from Mark Mazda 4 months ago. I would've been a buyer again, I came specifically for one car a had. I would've been a repeat customer, I bought a car from Mark Mazda 4 months ago. I would've been a buyer again, I came specifically for one car and wanted to buy it. Unfortunately it was a really confusing and terrible experience followed up by terrible communication through text the next day. Car I originally bought still has problems they agreed to fix and never did, I see other reviews saying something similar. I walked in and Josh the sales manager was really friendly and said "take care of him he's a repeat client" but from there everything was terrible with the salesperson that helped me. The salesperson helping me couldn't tell you: Why I was interested in the bronco? How did I enjoy driving it? What made trading in my tesla for the bronco the right choice for me? What's my timeframe for making a purchase? Have I explored any type of financing? What was important to me, price/payment, etc? Didn't bother looking at my Tesla/trade in person? Spent no more than 3 minutes with me at the table, combating everything I said without any effort at trying. I wasted 45 minutes to be shown a payment that had no final sales price for the bronco, no estimated interest rate, never was given any carfax or vehicle history, and didn't bother asking anything about me. It was clear if there wasn't a sale to be made in 5 minutes that I wasn't important. I then went to 2 other dealers who offered 5k and 6k more for trade in...yet I bought my current care at Mark mazda. Salesperson said "sorry your car tanked we can't help you" exact words. Not a chance any of my employees at my companies would operate that way,he either has zero sales and customer service training or just doesn't care. Experience 0/10. That's the exact car I want, well within my budget, but because my experience was so bad I'll go pay more for something else with someone who actually cares about customers. Sales manager followed up the next day, called and said he'd get back to me to see what they could do. Never got a call back. Called and texted, no response. More
by amp05
Employees Worked With
Jakob Pennington
