Mark Mazda
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sales Great atmosphere Pleasant sales personel Don't have any thing more to say. Even though I didn't buy time I would come back, Mutee Pleasant was very kn Great atmosphere Pleasant sales personel Don't have any thing more to say. Even though I didn't buy time I would come back, Mutee Pleasant was very knowledgeable sales person. More
Poor sales and post-sale service Please avoid this dealer - they have competitive pricing but the service during and after purchase is unacceptable. I live more than 100 miles aw Please avoid this dealer - they have competitive pricing but the service during and after purchase is unacceptable. I live more than 100 miles away so I shopped online and negotiated a price over the phone for the used vehicle I wanted. When we reached an agreement I traveled to Scottsdale to test drive and buy the vehicle. When I arrived, the vehicle that I told the dealer I was coming to buy had been moved to another dealership 30 minutes away. After they finally retrieved the vehicle I inspected it. I found that the color was not as advertised online but I still liked it so I continued purchase process. I also found several dents and a torn front bumper part that the dealer failed to mention when I asked about condition over the phone. I asked the dealer for a reasonable price reduction for the amount needed to fix the vehicle damage in my home town. It took hours to get them to only partially drop the price. Lastly, it took several more hours to be seen by a finance manager to process my paper work and deliver the vehicle to me. All-in-all it took about 8 hours to buy the car that I had selected and negotiated over the phone the day before. That is unacceptable. Just recently the temporary registration tag provided be the dealer expired. As of now, it is illegal for me to drive the vehicle that I bought. I paid over $900 in title/document fees for the dealer to process the title and registration on my behalf. They have not done that and after several calls they are not giving my issue any priority. This dealer clearly just wants to sell you a car and is not interested in providing service after the transaction is complete. I highly recommend shopping elsewhere! More
Walks on water Andie did an excellent job and I would recommend to anyone she did her job well and the staff was very friendly I left very satisfied Andie did an excellent job and I would recommend to anyone she did her job well and the staff was very friendly I left very satisfied More
Great cars and excellent customer service My daughter was looking for a lightly used vehicle so be visited Mark Mitsubishi in Scottsdale and they have the best customer service I have dealt wi My daughter was looking for a lightly used vehicle so be visited Mark Mitsubishi in Scottsdale and they have the best customer service I have dealt with in all my years of doing business. They do not try to force you into a vehicle above your means or payments that you can't make. Thank you Oumar and Chuck for getting my precious daughter into a great vehicle I can trust More
Great Service! Andy has been so helpful during this time while we were looking to purchase our vehicle! Thank you for your time, patience, and positive atitude durin Andy has been so helpful during this time while we were looking to purchase our vehicle! Thank you for your time, patience, and positive atitude during the whole process! More
Friendly Service I came in after looking at a few cars on their website. I had one car in mind to purchase but was slightly mislead by the "certified" prepared listin I came in after looking at a few cars on their website. I had one car in mind to purchase but was slightly mislead by the "certified" prepared listing. I was unaware that this was something you had to pay extra for outside of the listed sales price online. Once the sales rep explained that to me I looked at a different used vehicle and settled on that one that was in my price range. The sales team held the vehicle for me till I got off work and then I went over and purchased. It was quick and easy. I would definitely recommend to anyone who is looking for a car and knows what they are going in to get. More
Fast friendly Service . I call for an appointment for my vehicle AC wasn't working properly. I was scheduled for an appointment the next day. My service advisor was Mr Willi I call for an appointment for my vehicle AC wasn't working properly. I was scheduled for an appointment the next day. My service advisor was Mr William Parker he took great care in making the appointment and handed the paper work. I would recommend Mark Mitsubishi to my friends and family. More
Worst Experience Ever Xiaosheng Zhang in the last week Worst experience ever. We decided on a car since 10 a.m. but had to wait till 5 p.m. to finish the paper work. Fir Xiaosheng Zhang in the last week Worst experience ever. We decided on a car since 10 a.m. but had to wait till 5 p.m. to finish the paper work. First , don't purchase the warranty or "we owe you". It is a joke. They will give you all kinds of excuse why your car cannot be fixed. The day we purchased our car we noticed that the exhaust has some rattle noise. They said no problem, it is because the screws are loose and can be fixed. Since then, we have sent our car into the service shop for multiple times. The noises are still there and they finally told us that it cannot be fixed. They wrote on the paper and promised us they will fix it. Second, it has been 3 months, we still haven't got our liscense plate. The temporary plate they gave us was expired. I had to call them multiple times to inquire about our liscense plate. Finally , yesterday they told us to pick up the liscense plate today. So today, after a hard day of work, fought the traffic , and drove all the way there but being told that they don't have our liscense plate ready. Then why did you tell me to pick it up today?? Just to waste my time and gas?????!!! More
Satisfied Great customer service. Employees should not be allowed to drive a vehicle home, return the vehicle under disgusting conditions covered in dog hair fo Great customer service. Employees should not be allowed to drive a vehicle home, return the vehicle under disgusting conditions covered in dog hair for a sales person to present the car. Ruben made sure that the vehicle was immediately detailed and took care of us very well. If it wasn't for Rubens professional and excellent attitude, we would had not purchased the car. More
No pressure great experience I was a little leery going into the dealership today because i was hoping i didnt encounter high pressure sales tactics like ive encountered in the pa I was a little leery going into the dealership today because i was hoping i didnt encounter high pressure sales tactics like ive encountered in the past at dealerships.. I was pleasantly surprised.. Brandon Welch (sp?) helped me and he answered all my questions/concerns with ease and seemed to be very genuine, which Is hard to find.. Summer Rittenhouse More