Mark Mazda

I love these people ! I came in nervous ,as anything can happen at car lots and dealerships. 40 yrs ago dropped the tranny one mile from the car lot where I just purchased I came in nervous ,as anything can happen at car lots and dealerships. 40 yrs ago dropped the tranny one mile from the car lot where I just purchased the" excellent running car". I was so happy with my experience here at Mark Mitsubishi. I love the way the shop itemizes everything they see to let me choose if I truly can afford this. 128 point inspection when so many lots only did a 50 point if even that. I feel I got a great deal and I feel comfortable because the 128 point inspection is so thorough with photographs.The Floor manager ,forgive me,think his name is John,calm sharp looking guy with beard, was just friendly and easy to work with,the first welcoming face I saw when they opened their doors, he explained my van in detail then passed me off to a wonderful saleslady Tina Waller. Numbers and warranties all well explained by Alissa was smooth and steady,shes calm and pleasant, which is a wonderful fit for a credit/finance person. Comfortable is how I'd describe my experience. Would I shop there again ? sure I would ! Fingers crossed the van now does as well as it looks, and it does look good !!! It was a good day, Thank you. More

Slightly disappointing The staff at this dealership were very professional and friendly. The distane in my review comes from a car that is under warranty who's key lost its The staff at this dealership were very professional and friendly. The distane in my review comes from a car that is under warranty who's key lost its frequency. I do not feel justified in having to pay $60 to have my key fixed. It was not disclosed to me upon purchase of this vehicle which I bought used, that the key was not under warranty past 12,000 miles. So I was told that every time this happens to my key and they don't know why it happens, that I will be billed a $60 fee to have it reprogrammed. Had I known this at the time of purchase, I would not have bought this car. I have bought my last five vehicles over the past decade from Mark Mitsubishi. I will never purchase another vehicle from this dealer. This is not a reflection of the staff at this location, this is a reflection of the company moral standards themselves. They are not willing to go above and beyond to keep their customers. They don't care whether or not their customers are satisfied. More

Will Parker the service guy I getting my car service thier. The staff and Mr Parker is amazing I will always go back !! Everyone is nice there and they have free Starbucks coffe I getting my car service thier. The staff and Mr Parker is amazing I will always go back !! Everyone is nice there and they have free Starbucks coffee More

fast and easy sale The customer service was outstanding. Thank you Ben, Tina, and Abdul. Our buying experience was so simple and stress free. We love our new car. The customer service was outstanding. Thank you Ben, Tina, and Abdul. Our buying experience was so simple and stress free. We love our new car. More

Satisfying customer I had a wonderful expirence at this dealership. My brother had recommended me here he recently bought a month ago. Glad I came here , I recommend sing I had a wonderful expirence at this dealership. My brother had recommended me here he recently bought a month ago. Glad I came here , I recommend singleton More

Fast and pleased Great overall experience! The price was right, car was what we were looking for. I would definatly recommend to family and friends. Ask for lucky! Great overall experience! The price was right, car was what we were looking for. I would definatly recommend to family and friends. Ask for lucky! More

Helped me in an urgent situation I have been bringing my Mitsubishi here for about two years, and they are always professional and thorough. The other day, I was overheating on the wa I have been bringing my Mitsubishi here for about two years, and they are always professional and thorough. The other day, I was overheating on the way to an appointment, and the service coordinator rushed my car in for a diagnosis and estimate. I was able to decide how to handle the repair afterward, and I was very appreciative of their service, including that of the technician who did the testing. More

Bad experience I was told my experience that Mark Mitsubishi would be at experience similar to dealing with Carmax who I have done business with in the past and it I was told my experience that Mark Mitsubishi would be at experience similar to dealing with Carmax who I have done business with in the past and it is truly a no haggle dealership your dealership not so much . Don't tell me there's no haggling with the sticker price on the car and then you have all these hidden fees if you want to add to the price of the car it was my son's first purchase of his first car and you did not make it a pleasurable experience More

2016 Nissan Maxima Buying Experience My husband and I drove from Surprise to check out a 2016 Nissan Maxima just to check it out. Once our salesman, Kyle Kas, took care of us we had no id My husband and I drove from Surprise to check out a 2016 Nissan Maxima just to check it out. Once our salesman, Kyle Kas, took care of us we had no idea we were going to buy that day! Kyle made the process very easy for us and he tried to save us as much money as possible. I would reccomend Mark Mitsubishi Scottsdale to anyone who is on the market for a car and make sure to ask for Kyle Kas! More

Excellent Customer Service Lucky was very helpful, informative, and considerate. He was so helpful in getting us a good deal. We were satisfied by the service offered. Great job Lucky was very helpful, informative, and considerate. He was so helpful in getting us a good deal. We were satisfied by the service offered. Great job! More