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Mark Mazda
Scottsdale, AZ
650 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 650 reviews
November 30, 2017
Happy with sales! We recently purchased a Jeep from Mark Mitsubishi in Scottsdale. Our salesman was Ben Fields. We were very happy with Ben and meeting our needs. We recently purchased a Jeep from Mark Mitsubishi in Scottsdale. Our salesman was Ben Fields. We were very happy with Ben and meeting our needs. More
by Saiverson
Employees Worked With
Ben Fields
November 26, 2017
Researching We stopped by to look at SUV's we're available and pricing. I was pleased with the friendliness and consideration that I was treated. We stopped by to look at SUV's we're available and pricing. I was pleased with the friendliness and consideration that I was treated. More
by Terry Nelson
Employees Worked With
Logan Nelson
November 21, 2017
Very Happy I came in today to look at cars, there was a very charming young man by the name of Eric helping me out. He was very kind and very helpful. He answere I came in today to look at cars, there was a very charming young man by the name of Eric helping me out. He was very kind and very helpful. He answered all of my questions and I definitely will refer family and friends. Thank you very much. More
by Jessica 78
Employees Worked With
Eric Mercado
November 14, 2017
The BEST Auto Service I have been bringing my car to them for rhe past seven years and they have provided the highest level of service. They always provide a full inspectio I have been bringing my car to them for rhe past seven years and they have provided the highest level of service. They always provide a full inspection on my car so I feel confident that my car is in great running condition and the service coordinators (especially Will) listen and address any concerns that I have. I even bought a 2nd car from this dealership because of their service department. More
by lamberb
Employees Worked With
Will
November 12, 2017
Long but good Loved the sales man joe Great sales man never kept the day boring An Professional an fun Good Man:) Knowledge is on key An funny Loved the sales man joe Great sales man never kept the day boring An Professional an fun Good Man:) Knowledge is on key An funny More
by Ira11
Employees Worked With
Joe
November 07, 2017
5 stars Very good experience with this dealership. A wide variety of new and used cars. The staff was very helpful and a pleasure to do business with. I would Very good experience with this dealership. A wide variety of new and used cars. The staff was very helpful and a pleasure to do business with. I would recommend this dealership to others. More
by Dylan2010
Employees Worked With
Oumar , Chuck Flair
October 24, 2017
Process started out great, won't recommend it to anyone The process started out great Ben was super friendly, but there is a fine line between friendly & unprofessional. The conversation was ok at first, bu The process started out great Ben was super friendly, but there is a fine line between friendly & unprofessional. The conversation was ok at first, but 3 hours later and we were still sitting down listening. The minute we agreed on a price everything changed. The vehicle was missing some pieces that they agreed on ordering for us and it became a nightmare dealing with him. He didn't reach out to me a single time it took 3 and a half weeks to get the parts delivered and even then I showed up went straight to the parts dept. and the parts had been sitting there for 2 days. I had to chase Ben for 3 weeks and the only response I got repeatedly was I'll check tomorrow. I don't recommend anyone having to deal with that kind of unprofessionalism. More
by OSVIL_17
Employees Worked With
Ben Fields
September 27, 2017
No hassle smooth transaction Tina waller was very communicative during the process. She provided all information and facilitated a smooth transaction. Rate 8 out of 8. They al Tina waller was very communicative during the process. She provided all information and facilitated a smooth transaction. Rate 8 out of 8. They also take amex which is nice. More
by Brian_A
Employees Worked With
Tina Waller, Joshua Spencer
September 21, 2017
Shameless Gamers They wrote the book on scams from quoting a price but not honoring it, giving you all the extended warranties and leading you to believe it's included They wrote the book on scams from quoting a price but not honoring it, giving you all the extended warranties and leading you to believe it's included under GAP, adding stuff to the car without your knowledge. Service department writes off work that they don't do. Sales rep led me to believe that with my $8,000 down my total financing was just over $11,000. After finance department got a hold of the papers it was over $23,000. They added extras without my knowledge & added it to the price. They took my $8,000 & bought extras so They benefited! They are the masters of scams. I have it recorded but was ignored thru the shuffle long enough to go thru. More
by Straight up
Employees Worked With
Andie was the sales lady & Alissa Heintz in the finance department. Alissa is the one I have recorded where she was explaining GAP & is clear she led me to believe it was all one but what was later to be extra charges., Chuck Flair
September 20, 2017
Nice dealership, not happy with service department Dealership is like some others. Could use customer service training with guys. Other places staff continually checks on customers. This one didn't. Yo Dealership is like some others. Could use customer service training with guys. Other places staff continually checks on customers. This one didn't. You wait the hr & 20 min for oil change. Don't expect car wash, it's just outside window wipe off. Service person made my brand new car smell like smoke. Not sure if they understand respecting other people's expensive new stuff. Made my day bad all around. I had hoped for better. Thank goodness it was free oil change. More
by crystaltrask
Employees Worked With
Don't know.
