Mark Mazda

UPDATE: It has been weeks and I am still battling with Mark Mazda and filed a complaint with the BBB because there was no other way to get Mark Mazda to respond or take action. They finally sent a check - Mark Mazda and filed a complaint with the BBB because there was no other way to get Mark Mazda to respond or take action. They finally sent a check -- and it was for the wrong amount, with the wrong name, to the wrong address. The check was also backdated by over a week compared to the postmark and each of the cancellations was filed for a different date as well. They are clearly unwilling to do the right thing and have bad intentions when it comes to properly communicating or refunding coverages that they sell. Do not do business with them -- they are not doing business with good intentions. ----- I have been trying to get in touch with the finance department for 5 days with no luck. Nobody answers when I call and there's no way to leave a message. It took me multiple days to get my sales agent from 6 months ago to give me an email address for the finance department. I was given the email for the head of the finance department and I have emailed him 2x with no response. I also filled out the contact form on the website 2x and I filled out the form to request the cancellation of my gap and other insurance coverages. I sold my car and I am trying to initiate the refund of the amount I am due for the remaining coverages (this is a legal obligation on Mark Mazda's part). So far Mark Mazda has been impossible to communicate with on this matter so I have no choice but to escalate the issue to get my money back More

Isaac did an amazing job getting me into the right car for the right payment! I appreciate his help and hope to business with him in the future, thank you!! for the right payment! I appreciate his help and hope to business with him in the future, thank you!! More

Was a pleasure working with Daniel Osario on the purchase of my CX 50. We got through finanace in record time. Overall a great experience. of my CX 50. We got through finanace in record time. Overall a great experience. More

My experience with Mark Mazda was excellent! I found my car online, made an appointment and was in and out in under 2 hours. Alex and his entire team were fantastic to work with. I would highly I found my car online, made an appointment and was in and out in under 2 hours. Alex and his entire team were fantastic to work with. I would highly recommend Mark Mazda! More

No pressure and honest assistance. Took the time to allow me to decide on my own. Took the time to allow me to decide on my own. More

Great guys over there before and after your purchase. I had an issue a month after purchasing a used car and the took immediate action and resolved it. That’s the stuff I look for in a dealership. They’r I had an issue a month after purchasing a used car and the took immediate action and resolved it. That’s the stuff I look for in a dealership. They’re half way across town from me and I would easily make that trip again when I need another car. Thx guys. More

Chip made it easy for me to make the deal I was seeking and trade in my vehicle. He was waiting with the CX5 I wanted and got me out the door from test drive to financing in less than 3 hours. Brennden was and trade in my vehicle. He was waiting with the CX5 I wanted and got me out the door from test drive to financing in less than 3 hours. Brennden was also excellent wrapping up the paperwork. It was nice to work with pros who cared to offer me such a pleasant and positive car buying experience! More

Staff was helpful and patient while we looked for a new car and compared other vehicles. car and compared other vehicles. More

Overall experience was decent. Process took longer than I expected. Brandon worked with me the pricing and trade in of my Cx5. Really enjoy my new cx30 Process took longer than I expected. Brandon worked with me the pricing and trade in of my Cx5. Really enjoy my new cx30 More

Carlos Carter is one of the best sales consultants I have dealt with in the 56 years buying automobiles! We live in Payson, and Carlos had the car all prepped and ready for showing when we arrived. He start dealt with in the 56 years buying automobiles! We live in Payson, and Carlos had the car all prepped and ready for showing when we arrived. He started it up, opened the doors, hood, and trunk for inspection. Great for ease of inspection, then on to the test drive. When we were dealing, he was very considerate of our time and was able to get everything set for finance. We made the down payment, and were able to return for delivery. Brennden in the finance depart had everything ready for signing, and only took around 10 minutes! We were so glad that we came here, (after Jersey Mike at Chap... Phoenix blew the deal) More