Mark Mazda

Very happy! When I first arrived at Mark Mazda, I was greeted with this very kind voice saying "Hi!". This was Danni the receptionist manager. She was delightful When I first arrived at Mark Mazda, I was greeted with this very kind voice saying "Hi!". This was Danni the receptionist manager. She was delightful and one of the most pleasant people I have encountered at any dealership so far. Her professionalism, friendliness and kindness are a 10/10!! I met Austin the first time, and he showed me a few vehicles to look at, and I found the CX-5 fit my needs. On the test drive he was knowledgeable, and friendly. Not over burdening or trying to make things up. He had genuine answers for my questions. Negotiation on price came up, and he did have the typical eye roll inducing car salesman demeaner. His youth makes him pretty easy to read and know when he is trying to xx you though. After deciding to purchase the CX-5, I came back to Mark Mazda again, I was greeted by one of the best most genuine people, Danni! Have I mentioned I thought she was great? and met Nathan. Now, Nathan is a great guy! Didn't try to xx me, and during and after the sale he remained helpful and made sure everything was going and had gone to my satisfaction. While my vehicle was being prepared for me taking delivery, I made myself familiar with the dealership and the people who are in different roles. I went to the parts department to look around, and I was greeted by Sadie. Sadie is a very kind and helpful member of this team and was eager to help me with my new vehicle or any questions I had. I met Zach who works in the Detail/Body part of the operation, and another great person to have met! He seems to be very passionate and caring for the vehicles he is working with and takes customer service to heart. Another 10/10!! While wandering around I heard the voice of thunder that made me flashback to my youth, and shiver thinking I forgot to clean my room. This voice came from a gentleman named "Carlos". At least this is what I was told. I didn't interact with him much, but Carlos has a smile that would let you know all was fine, and a voice that gave flashbacks to childhood groundings. He seems like a fantastic individual and another perfect person added to the Mark Mazda team. A solid 10/10, but I'm a tad frightened to go lower at this point. Then, his smile says it's all good. 10/10!! As many vehicles I have purchased this far in my life, the most dreaded person is.........FINANCE! My time was up, and I had to go talk to the finance guy. This guy is Brandan. Now, I can't remember any finance guy I've delt with, other than they have been train wrecks. Brandan is......A GOOD GUY! No, seriously, he was great to deal with! Friendly, professional, and just a genuine nice guy! NOW.....I do feel compelled to mention something I wasn't impressed with. Austin, who was given a promotion during my time with MM, was clearly stressed with his newfound promotion. I noticed him make a "snappy type" comment to Danni. I wasn't impressed by this type of action. Danni is one of the best people I met at the dealership! Note to Managment: Austin should wash Danni's car every month.......and bring her breakfast....... To end, I am very satisfied with my experience at Mark Mazda and think this may be the best group of folks gathered at one location! More

I highly recommend Alex. Working with him was fantastic. He delivered deals within my budget, getting straight to the point and avoiding unnecessary complications. I would gi Working with him was fantastic. He delivered deals within my budget, getting straight to the point and avoiding unnecessary complications. I would give him my full recommendation. More

Jorge is the best. I had a very complicated problem with my entertainment system. The fix was going to be very expensive, but Jorge came up with an alternative that wil I had a very complicated problem with my entertainment system. The fix was going to be very expensive, but Jorge came up with an alternative that will save me some money. thanks. More

Best Dealer & Best Service Team EVER! I bought my car with them 5 years ago & have never taken it anywhere else for service. Erich, Jorge & the entire Service Team always treat every I bought my car with them 5 years ago & have never taken it anywhere else for service. Erich, Jorge & the entire Service Team always treat everyone like long-lost friends, going the extra mile to advise on which services are critical & which ones “can wait a bit”. I’m already looking forward to buying my next car from them as well! More

Mark Mazda Service center has amazing employees who go above and beyond. Their employees are responsive, they explain service that is recommended versus needed and they take care of their customers well. above and beyond. Their employees are responsive, they explain service that is recommended versus needed and they take care of their customers well. I didn’t think I would find a service center at a dealership where their employees show care and are honest but Mark Mazda has proved me wrong. Jorge in the service center was thorough and communicated with me along the way, he helped me to get a loaner vehicle and showed compassion and care. Jorge did a fantastic job during my experience at Mark Mazda Service Center! More

I have bought 3 cars from Mark Mazda over the past 3 years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the gen years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the general maintenance every 5,000 miles but I am always pleased with the treatment and personnel in service area. I would recommend this dealer. More

Everyone at this dealership is so knowledgeable and friendly. They work hard at getting my car serviced fast and I love the Lyft ride home while I wait. friendly. They work hard at getting my car serviced fast and I love the Lyft ride home while I wait. More

Very good experience! Austin is easy to work with and got me through the process quickly! Austin is easy to work with and got me through the process quickly! More

Service on my cx5 was quick and easy. Great experience. Juan was great and the service video was an unexpected plus. Great experience. Juan was great and the service video was an unexpected plus. More

Very pleasant experience- all of the gentlemen I worked with at the dealership were professional and helpful throughout the buying process. No high pressure. with at the dealership were professional and helpful throughout the buying process. No high pressure. More