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Mark Mazda
Scottsdale, AZ
657 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 657 reviews
January 04, 2025
This dealership was great when they wanted to sell me a car. Now that I am having a problem with the paint chipping on my new car before I even had 2,000 miles on it and they could care less. Some unqualif car. Now that I am having a problem with the paint chipping on my new car before I even had 2,000 miles on it and they could care less. Some unqualified person in their service department said this is not a manufacturing issue even though I know several other people having the same problem. Steer clear of Mazda. They have paint problems and they don’t want to help! They have the worst customer service! More
by Jodes
Employees Worked With
Erich Bloodworth
December 30, 2024
The customer service was first class. I was made to feel important and I was given the attention needed to buy my vehicle. There was absolutely no pressure put on me to buy and it made me I was made to feel important and I was given the attention needed to buy my vehicle. There was absolutely no pressure put on me to buy and it made me come back to purchase the next day. More
by bmags37
December 26, 2024
Very upset and disappointed! I purchased a $40,000 truck and a $4,000 warranty at this dealer! I have spoken to the finance department who sold me the product and told me this is I purchased a $40,000 truck and a $4,000 warranty at this dealer! I have spoken to the finance department who sold me the product and told me this is a exclusionary warranty (everything on my truck will be covered). I have spoken to Adam Struse and also have left many messages and voicemails for Dylan Mougel. Seems every time I call there is a meeting... Seems they want nothing to do with you after a sale! For someone to tell you that sold you a product for $4,000 "there is nothing we can do" is ridiculous. Highly unsatisfied and truly angry on how both this dealer and the warranty company operate. I recommend not buying a vehicle here More
by Samuel G
December 10, 2024
Went above and beyond. Michael Romas was my service consultant and he delivered. I went in for a recall/warranty issue and he was incredibly helpful. Got my into a courtesy Michael Romas was my service consultant and he delivered. I went in for a recall/warranty issue and he was incredibly helpful. Got my into a courtesy vehicle and the next day my car was back. Hassel free. More
by JuliaB
Employees Worked With
Michael Ramos
December 08, 2024
Mike and the mark team were super helpful,I love how the technician sent me videos of my vehicle! technician sent me videos of my vehicle! More
by jdapple79
November 29, 2024
Quick response when contacted online. Overall very satisfied with dealership. Alex my salesman even picked me up at the airport when I flew in to pick up vehicle!. Overall very satisfied with dealership. Alex my salesman even picked me up at the airport when I flew in to pick up vehicle!. More
by Portcitypistolgreg
Employees Worked With
Alex Summer
November 27, 2024
Excellent service with no surprises. Upfront service suggestions And fair pricing. Convenient location right off the 101. Upfront service suggestions And fair pricing. Convenient location right off the 101. More
by arizonaberneys
Employees Worked With
November 19, 2024
Saydee was wonderful in handling our issue eith our CX-5. Her efficiency and smile were very welcome. I appreciated the video of the technician going over the various service points of the undercarriage. Her efficiency and smile were very welcome. I appreciated the video of the technician going over the various service points of the undercarriage. We were kept in the loop on our vehicle the entire time. Thank you Saydee and Mark Mazda for a top notch experience! More
by Jeanne C Maijala
Employees Worked With
Saydee
