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Mark Mazda

Scottsdale, AZ

4.4
643 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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3875 N 89th St

Scottsdale, AZ

85251

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Showing 643 reviews

November 08, 2024

Took my 2024 CX-5 in for its maiden service maintenance check this morning, Jorge greeted me and was extremely professional and the process went smoothly. Great professionalism from the young lady who i More

by alaska4065
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The female greeter, sorry, can't remember her name
Nov 11, 2024 -

Mark Mazda responded

Thank you for sharing your experience with us at Mark Mazda Scottsdale! We're delighted to hear that Jorge and our team provided a smooth service visit. We appreciate the recommendation and look forward to serving you again in the future!

November 06, 2024

Everyone was professional, personable, and knowledgeable in service call today. I would highly recommend this dealership! More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Mark Mazda responded

Dawn, thank you for recommending Mark Mazda Scottsdale! We're delighted to hear that our team provided a professional and personable experience during your visit. We appreciate your support!

October 28, 2024

I drove up from Tucson after seeing a car I wanted online. They did not try to up sell me or try to talk me into anything I didn't want. The price was the price and it only changed due to my wants a More

by julesa514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennden Crayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Mark Mazda responded

Thank you for making the trip from Tucson to visit us at Mark Mazda Scottsdale! We're delighted to hear that your experience was straightforward and pressure-free. We appreciate your trust in our team, and we look forward to assisting you again in the future!

October 25, 2024

I have not had service where they send u a video of the potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then ac More

by Zeta09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Mark Mazda responded

We're glad to hear you appreciated the video service feature at Mark Mazda Scottsdale! It's great that this approach helped make your experience more convenient. Thank you for sharing your thoughts, and we hope to assist with any future needs!

October 21, 2024

Mark Mazda provided us with an excellent leasing experience! Our salesperson, Nathan, was zero pressure and extremely helpful. Without his commitment, I would have given up. Everyone we met at t More

by Randye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Stucky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennden Crayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Mark Mazda responded

It's fantastic to hear that Nathan and the team at Mark Mazda Scottsdale made your leasing experience so positive! We appreciate you spreading the word and look forward to serving you again in the future. Enjoy your new ride!

October 18, 2024

Thank you Jorge and the Service Department for your excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and in More

by Jannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Mark Mazda responded

Jannette, thank you for your loyalty and kind words about Jorge and our service team at Mark Mazda Scottsdale! We're delighted to know you've had consistently great experiences with us. Looking forward to serving you again in the future!

October 12, 2024

I dont always have Jorge as an advisor, but he is always kind and professional. More

by Jmayberry1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Mark Mazda responded

Thank you for the kind review - Jorge will be thrilled to hear it! We appreciate your business and look forward to your next visit here at Mark Mazda Scottsdale!

October 12, 2024

Saydee in service is outstanding. She’s always helpful and has great communication. Will request her next time. More

by Jmayberry1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saydee Colton
Oct 14, 2024 -

Mark Mazda responded

We're delighted to hear that Saydee provided outstanding service and communication at Mark Mazda Scottsdale. Thank you for sharing your experience, and we look forward to assisting you again next time!

October 01, 2024

Jorge has been my service representative for four years now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sur More

by Norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mark Mazda responded

Norma, we're delighted to hear that Jorge has consistently provided you with excellent service over the years at Mark Mazda Scottsdale. Your recommendation means a lot to us! Thanks for sharing your positive experience!

September 27, 2024

Excellent buying experience. Jordan did a great job showing me the vehicle, explaining the options and going over the special promotional and financing available. After a little More

by quikshift
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennden Crayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Sep 30, 2024 -

Mark Mazda responded

Thank you for sharing your positive experience! We're glad Jordan and the team at Mark Mazda Scottsdale made everything smooth and straightforward. Enjoy your new vehicle, and we look forward to seeing you again in the future!

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