Mark Mazda
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I hate to ever write a review on a car dealership because I am in the business myself, but it’s all about communication. I purchased a vehicle in mid February and as of June 7 still waiting to receive my lic I am in the business myself, but it’s all about communication. I purchased a vehicle in mid February and as of June 7 still waiting to receive my license plate. I have contacted the dealership several (over 20 times) and left numerous messages. In the almost 4 months I’ve been able to talk with a manager twice, once after my first temp plate expired and the second time was when they emailed me a second temp plate that has also expired. If there is an issue with the title I just need communication of the issue and when it will be resolved. It shouldn’t be this hard for a very understanding client to get some information. Communicate with your clients and maybe they will return to buy again. Don’t communicate and they never will. Needless to say I won’t be. Very simple issue being blown up over poor communication. I look forward to hearing from you. More
I loved my experience here at Mark Mazda. Jeremiah was THE BEST! I went in nervous and walked out smiling and laughing with him & Danielle!! Who was also amazing & caring. They both were so k Jeremiah was THE BEST! I went in nervous and walked out smiling and laughing with him & Danielle!! Who was also amazing & caring. They both were so kind to me & my family. The kind of kindness that is hard to forget, I’ll never forget my first car purchase & i owe it all to them!! Thank you!! Thank you!!! Thank you!!!! More
Bryce provided excellent customer service and found the right vehicle for us. I highly recommend him and the dealership right vehicle for us. I highly recommend him and the dealership More
Saydee is amazing! ! She is service advisor and she always goes above and beyond to take care of me and has amazing follow up. She is a true asset to Mark Mazda!! ! She is service advisor and she always goes above and beyond to take care of me and has amazing follow up. She is a true asset to Mark Mazda!! More
My experience at Mark Mazda was excellent. Everyone at the dealership was friendly and Brennden Crayon was very helpful with the paperwork and helping me navigate all the ins and outs of my ne Everyone at the dealership was friendly and Brennden Crayon was very helpful with the paperwork and helping me navigate all the ins and outs of my new vehicle. I would highly recommend them if you are in the market for a new vehicle. More
I worked with Brandon Endrizzi at Mark Mazda. He was professional and really patient during all the time specifically when me and my wife tested drive two cars. He is honest and highly recommende He was professional and really patient during all the time specifically when me and my wife tested drive two cars. He is honest and highly recommended to work with. I am so happy that we made a deal with him to get and enjoy our new car😊 Everything went smooth and no there was no pressure 👌 More
I've been to this dealership twice for service and had to take the car back immediately both times. They also charged 3% for paying by credit card, won't take a check, with payment by debit card or cash only take the car back immediately both times. They also charged 3% for paying by credit card, won't take a check, with payment by debit card or cash only other options. There's no reason to ever go back. More
I had a great experience shopping at Mark Mazda. There were no gimmicks or pressure to buy a certain vehicle. I experienced transparency and amazing customer service. Alan was great at getting me th There were no gimmicks or pressure to buy a certain vehicle. I experienced transparency and amazing customer service. Alan was great at getting me the best price for my budget. More
I'm pretty sure the service was done correctly, but when I was notified that the car was ready, the price for the service was 5$ more than the coupon price that brought me in. The service writer fixed it by I was notified that the car was ready, the price for the service was 5$ more than the coupon price that brought me in. The service writer fixed it by hand, not on the receipt. Not a big deal. But when I went to pay, I was informed that I would be upcharged for the use of my credit card. Maybe to make up for the reduced coupon cost? But I could pay with a debit card if I wanted to. If I had been informed up front about this extra, unpublished cost I would have been prepared. But I don't carry a debit card unless I need to. When I protested that I didn't know ahead of time about the additional charge I might have been prepared. Or I might have figured that it's BS for a big business to pass on a credit card cost by surprise. You'd think they'd just build it into the price. More