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Mark Mazda

Scottsdale, AZ

4.4
638 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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3875 N 89th St

Scottsdale, AZ

85251

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Showing 638 reviews

November 19, 2024

Saydee was wonderful in handling our issue eith our CX-5. Her efficiency and smile were very welcome. I appreciated the video of the technician going over the various service points of the undercarriage. More

by Jeanne C Maijala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saydee
Nov 20, 2024 -

Mark Mazda responded

Jeanne, we're delighted to hear that Saydee provided you with such a positive experience at Mark Mazda Scottsdale! It's great to know her efficiency and communication made your visit enjoyable. Thank you for sharing this feedback!

November 14, 2024

Took our cx90 in for the first scheduled oil change and a few recalls, Shelby was great to work with, kept me informed, and got me an Uber for the morning , the video of the maintenance was informative, grea More

by dmvrba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby sparrow
Nov 15, 2024 -

Mark Mazda responded

We're delighted to hear that Shelby and our service team at Mark Mazda Scottsdale provided you with a seamless experience for your CX-90's maintenance. Thank you for highlighting the informative video and great customer care! We look forward to serving you again in the future.

November 12, 2024

Returning customer. Easy no pressure experience, very knowledgeable and friendly. It was a pleasurable car buying experience More

by edselrodas96
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennden Crayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mark Mazda responded

Thank you for choosing Mark Mazda Scottsdale once again! We're delighted to hear that your experience was easy and enjoyable. Our team is always here to help with any future needs!

November 10, 2024

Like many untrustworthy dealerships, they lie. Rip-off Doc Fee, $898.00. Taxes, $2903.24 w/o knowing my address/zip code. Registration, $635.27 w/o knowing my address/zip code. Total Fees, $4436.5 More

by New Honda Customer
Recommend Dealer
No
Employees Worked With
Bryce Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Like many untrustworthy dealerships, they lie. Rip-off Doc Fee, $898.00. Taxes, $2903.24 w/o knowing my address/zip code. Registration, $635.27 w/o knowing my address/zip code. Total Fees, $4436.5 More

by New Honda Customer
Recommend Dealer
No
Employees Worked With
Bryce Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Took my 2024 CX-5 in for its maiden service maintenance check this morning, Jorge greeted me and was extremely professional and the process went smoothly. Great professionalism from the young lady who i More

by alaska4065
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The female greeter, sorry, can't remember her name
Nov 11, 2024 -

Mark Mazda responded

Thank you for sharing your experience with us at Mark Mazda Scottsdale! We're delighted to hear that Jorge and our team provided a smooth service visit. We appreciate the recommendation and look forward to serving you again in the future!

November 06, 2024

Everyone was professional, personable, and knowledgeable in service call today. I would highly recommend this dealership! More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Mark Mazda responded

Dawn, thank you for recommending Mark Mazda Scottsdale! We're delighted to hear that our team provided a professional and personable experience during your visit. We appreciate your support!

October 28, 2024

I drove up from Tucson after seeing a car I wanted online. They did not try to up sell me or try to talk me into anything I didn't want. The price was the price and it only changed due to my wants a More

by julesa514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennden Crayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Mark Mazda responded

Thank you for making the trip from Tucson to visit us at Mark Mazda Scottsdale! We're delighted to hear that your experience was straightforward and pressure-free. We appreciate your trust in our team, and we look forward to assisting you again in the future!

October 25, 2024

I have not had service where they send u a video of the potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then ac More

by Zeta09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Mark Mazda responded

We're glad to hear you appreciated the video service feature at Mark Mazda Scottsdale! It's great that this approach helped make your experience more convenient. Thank you for sharing your thoughts, and we hope to assist with any future needs!

October 21, 2024

Mark Mazda provided us with an excellent leasing experience! Our salesperson, Nathan, was zero pressure and extremely helpful. Without his commitment, I would have given up. Everyone we met at t More

by Randye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Stucky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennden Crayon
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Mark Mazda responded

It's fantastic to hear that Nathan and the team at Mark Mazda Scottsdale made your leasing experience so positive! We appreciate you spreading the word and look forward to serving you again in the future. Enjoy your new ride!

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