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Mark Kia - Service Center

Scottsdale, AZ

4.8
287 Reviews
Call Service Center (480) 425-5300

287 Reviews of Mark Kia - Service Center

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July 21, 2024

Bryan has treated me well and takes care of my car and keeps me updated while at the dealership! More

by gwpug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in service department!
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July 13, 2024

Jose greeted me in the drive line and answered all my questions for my first service on my Sportage. Wait time was used to cruise the new car lot. Very happy with service and scheduled appointment time. More

by Ed Arroyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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June 28, 2024

Vary nice place and the people are just as great awesome awesomeness awesome possum sauce More

by mikishea alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Belsanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Malvestuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lemon III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stonestreet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone
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June 04, 2024

Great customer service. Jasmine the service Rep kept me informed from start to finish. Highly recommend More

by Bedibye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 04, 2024

Great experience! Josh was great, professional and kind! ! I will return for sure! Great job! More

by jkanavel79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lee
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June 03, 2024

Service was done in a timely manner and the service agent was able to find discount codes to reduce my costs. More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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May 27, 2024

Great service and my service mgr Cody is great . I wait at the dealership and it’s nice atmosphere More

by tcooper914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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May 28, 2024 -

Mark Kia responded

Hi T Cooper! Thank you for leaving us this five-star review and the kind words about Cody from our service team at Mark Kia! We'll see you next time!

May 21, 2024

When I dropped my car off on Sunday with no appointment Andrew Lozano in sales was great in helping me out. Bryan my service rep was excellent in taking care of my needs & kept me informed. More

by hookedputt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Lozano & Bryan
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May 22, 2024 -

Mark Kia responded

We're glad to know that Andrew and Bryan were able to assist you efficiently at Mark Kia. It's great when our team can keep you informed throughout the process. Thanks for your review!

May 03, 2024

Prompt service. There were some issues that were unresolved but the sales person tried his best More

by pieoflife27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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May 08, 2024 -

Mark Kia responded

Thank you for the review. Please don't hesitate to contact me directly if you'd like to discuss any unresolved concerns in greater detail. Respectfully, Brandi Delaney - Service Manager - 480-425-5331

April 29, 2024

Professional, courteous and very customer oriented Laura especially!! A refreshing experience considering today’s World negative attitudes about the customer I will probably just drop in for a cup of co More

by Rickfortmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura. In service dept
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Apr 30, 2024 -

Mark Kia responded

Rick, we're delighted to know that Laura and our team at Mark Kia provided you with a refreshing experience. Feel free to drop by for that cup of coffee anytime! Thanks again for your kind words.

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