Mark Kia - Service Center

The work was done as promised, when promised. Allen worked hard to get me any warranty coverage, discounts and bonuses possible. He kept me informed of the progress on my vehicle...no surprises, just d worked hard to get me any warranty coverage, discounts and bonuses possible. He kept me informed of the progress on my vehicle...no surprises, just delivery! More

I took my Kia in for our free oil changes we got when we purchased the vehicle. The service was excellent and done in a timely matter. purchased the vehicle. The service was excellent and done in a timely matter. More

This is the easiest and quickest dealership I've ever dealt with for service. These folks are friendly, helpful, and thorough. They make you feel like a family member, not just a customer. dealt with for service. These folks are friendly, helpful, and thorough. They make you feel like a family member, not just a customer. More

I recently took my car into the Kia Service department for an oil change. While the cost can't be beat, only $10! I was disappointed by the lack of personalized attention. When arriving to pick up my ca for an oil change. While the cost can't be beat, only $10! I was disappointed by the lack of personalized attention. When arriving to pick up my car, I was handed a packet of papers describing the items that were worn or needed replacement. This was a nice gesture, but I was hoping to actually speak with someone and have the opportunity to ask questions about the necessity of replacing/repairing these items. More

I have always been happy with the KIA service for the 6 years I have been going there. I trust the service managers and I feel the mechanics are good. years I have been going there. I trust the service managers and I feel the mechanics are good. More

I went in for tint to be done on my new vehicle and to have the back seat handle to be fixed. Dave took notes on how I wanted my tint specifically done and made sure everything was ok. he checked up on have the back seat handle to be fixed. Dave took notes on how I wanted my tint specifically done and made sure everything was ok. he checked up on me in the lounge with status updates, and was very friendly. everything was done well and quickly. very good experience. More

Great service. Constantly updated as to status of vehicle. If there were any questions if he did not know right away, he called back with answers. Their entire crew, service manager, mechanic, and ca vehicle. If there were any questions if he did not know right away, he called back with answers. Their entire crew, service manager, mechanic, and cashier are all friendly and professional. More

Allen was able to advaise me over the phone related to a potential problem that I may be having and was able to schedule me for service on saturday with short notice. the problem was taken care of and id potential problem that I may be having and was able to schedule me for service on saturday with short notice. the problem was taken care of and identified and verified. I felt that I recieved excellent customer serivce at a fair price thanks More

We called Mark Kia after not being so happy with the service at Big Bell Kia(which had changed to Earnhardt Kia. I originally bought my 2008 Kia Rio at Big Bell and had never had a problem with the serv service at Big Bell Kia(which had changed to Earnhardt Kia. I originally bought my 2008 Kia Rio at Big Bell and had never had a problem with the service. It wasn't the same this time at Earnhardt Kia. They did wash my car free of charge, but even with a 10a.m. appointment, I was there until 12pm for the sealant to be put on my car). My experience at Mark Kia was excellent! I will be bringing my car there for any service I will need in the future. Considering I live in Yuma, Arizona and that there is a Kia dealer in my home town, this speaks volumes about Mark Kia. Earlene Laguna 1100 S. 10th Avenue Yuma, Az. 85364 (928)304-5931 AzDesertFoxx@aol.com More

We are a one car family. So when my wife and I got in the car Tuesday morning to go out to lunch only to find that the battery was dead, I determined it was going to be a bad day! I called Kia Roadside Assis car Tuesday morning to go out to lunch only to find that the battery was dead, I determined it was going to be a bad day! I called Kia Roadside Assistance and almost in no time a tow truck was coming to our home. I called Mark Kia and talked to Allen Jenkins about getting a replacement battery that same day so that my wife could go to work later on in the afternoon. I rode with the tow truck driver to Mark Kia and the battery got replaced in record time. I was extremely pleased with the prompness of the service! More