Mark Kia - Service Center

Great service. Constantly updated as to status of vehicle. If there were any questions if he did not know right away, he called back with answers. Their entire crew, service manager, mechanic, and ca vehicle. If there were any questions if he did not know right away, he called back with answers. Their entire crew, service manager, mechanic, and cashier are all friendly and professional. More

Allen was able to advaise me over the phone related to a potential problem that I may be having and was able to schedule me for service on saturday with short notice. the problem was taken care of and id potential problem that I may be having and was able to schedule me for service on saturday with short notice. the problem was taken care of and identified and verified. I felt that I recieved excellent customer serivce at a fair price thanks More

We called Mark Kia after not being so happy with the service at Big Bell Kia(which had changed to Earnhardt Kia. I originally bought my 2008 Kia Rio at Big Bell and had never had a problem with the serv service at Big Bell Kia(which had changed to Earnhardt Kia. I originally bought my 2008 Kia Rio at Big Bell and had never had a problem with the service. It wasn't the same this time at Earnhardt Kia. They did wash my car free of charge, but even with a 10a.m. appointment, I was there until 12pm for the sealant to be put on my car). My experience at Mark Kia was excellent! I will be bringing my car there for any service I will need in the future. Considering I live in Yuma, Arizona and that there is a Kia dealer in my home town, this speaks volumes about Mark Kia. Earlene Laguna 1100 S. 10th Avenue Yuma, Az. 85364 (928)304-5931 AzDesertFoxx@aol.com More

We are a one car family. So when my wife and I got in the car Tuesday morning to go out to lunch only to find that the battery was dead, I determined it was going to be a bad day! I called Kia Roadside Assis car Tuesday morning to go out to lunch only to find that the battery was dead, I determined it was going to be a bad day! I called Kia Roadside Assistance and almost in no time a tow truck was coming to our home. I called Mark Kia and talked to Allen Jenkins about getting a replacement battery that same day so that my wife could go to work later on in the afternoon. I rode with the tow truck driver to Mark Kia and the battery got replaced in record time. I was extremely pleased with the prompness of the service! More

I needed my vehicle ready in a timely manner, and it definatly was. Everyone was extremely friendly, and when I pulled up, I was greeted by name! That was awesome, because I felt like they had known me definatly was. Everyone was extremely friendly, and when I pulled up, I was greeted by name! That was awesome, because I felt like they had known me forever! Would recommend this service department and dealership to any friends, co-workers and family. Thank you! More

Good customer service. I have been going there for over two years now. They are willing to work with you and accommodate accordingly. Pretty fast service. two years now. They are willing to work with you and accommodate accordingly. Pretty fast service. More

The secvice is excellent and Allen Jenkins (Service Advisor) has made me want to continue ONLY to own a Kia. The service is wonderful and all the people are vary helpful and knowledgable. Advisor) has made me want to continue ONLY to own a Kia. The service is wonderful and all the people are vary helpful and knowledgable. More

Dave from the Service Department was very helpful and accomodating to me when I brought my Sorrento in for service and warranty work. I did not realize the appointment was going to be very lengthy, so I accomodating to me when I brought my Sorrento in for service and warranty work. I did not realize the appointment was going to be very lengthy, so I had not made arrangements to leave for the day. He provided me with a loaner vehicle for the day without me asking. I really appreciated that great customer service! More

I continue to come back to this location because they treat me so well and really take care of me. I had a problem with my car about a year ago that I couldn't figure out. I had gone to Big 0 Tires and s treat me so well and really take care of me. I had a problem with my car about a year ago that I couldn't figure out. I had gone to Big 0 Tires and spent a lot of money (close to $1000) and the problem still wasn't fixed. I went to Mark Kia and they fixed it with 1 visit. And then when a light went on I brought it back and they fixed the whole thing for free (it was related to the same problem). Always am treated with respect and feel like I can trust my car with them and they won't try to rip me off. More

The firt time I went in for service the person I dealt with was not very freindly. His attitude got even worse after I said I would not get all the work done now because i just dont have the money. After with was not very freindly. His attitude got even worse after I said I would not get all the work done now because i just dont have the money. After I got the money together I took my car back for the service they recommended and oh how the he was so happy to see me and very friendly to me. So I guess as long as you have the money and do what they say they will treat you well. More