281 Reviews of Mark Kia - Service Center
I have taken my car to Mark Kia and Mitsubishi for over 18 months now to have it regularly maintained and serviced. I have never had a negative experience with the quality of service or customer care when 18 months now to have it regularly maintained and serviced. I have never had a negative experience with the quality of service or customer care when interacting with the service members. Everyone I have worked with has been candid and unassuming, while never coercing a recommendation for additional service. I plan to continue using Mark Kia and Mitsubishi for continued car care in the future and would certainly recommend it to a friend/family member. More
We bought our vehicle at Mark Kia and have taken it back for all our major maintenance. Not only have we gotten quick appointments, but we have had great service. I would absolutely buy my next vehicle from for all our major maintenance. Not only have we gotten quick appointments, but we have had great service. I would absolutely buy my next vehicle from them! More
I bought my car from mark kia i was a little worried about buying a kia but turns out it was the best thing i did my next car will be a kia too. From the salesman to the service department they all have about buying a kia but turns out it was the best thing i did my next car will be a kia too. From the salesman to the service department they all have been more then willing to help me in anyway they could More
I worked with Nathan after I was involved in an accident. He kept me up to date on the progress of my car and was a great help to me! I appreciate the returned phone calls and exceptional service I received. He kept me up to date on the progress of my car and was a great help to me! I appreciate the returned phone calls and exceptional service I received. More
We had our Sorento in for an oil change and for a recall fix. They accommodated our pick up after hours by leaving the key with the dealer next door. Very happy with the service at Mark Kia. fix. They accommodated our pick up after hours by leaving the key with the dealer next door. Very happy with the service at Mark Kia. More
I HAD MY 2011 OPTIMA TOWED IN FROM MY WIFE'S WORKPLACE I HAD MY 2011 OPTIMA TOWED IN FROM MY WIFE'S WORKPLACE AND WAS CONTACTED BY ALAN THE SERVICE TECH . I EXPLAINED THE PROBLEM AND HE GOT RIGHT ON IT . I HAD MY 2011 OPTIMA TOWED IN FROM MY WIFE'S WORKPLACE AND WAS CONTACTED BY ALAN THE SERVICE TECH . I EXPLAINED THE PROBLEM AND HE GOT RIGHT ON IT .THE PART WASN'T IN STOCK AND HE WENT THE EXTRA MILE TO GET IT THERE . I WAS PROVIDED WITH A LOANER CAR. More
The customer service was great, Brandi was very helpful and curteous and made sure to keep in contact with me. She always returned my calls and called back when she said she would to update me on the stau and curteous and made sure to keep in contact with me. She always returned my calls and called back when she said she would to update me on the staus of the repair. The service department as a whole was very pleasant to work with and I look forward to returning...hopefully over better circumstances. More
This dealership has consistant service and meets my expectations each visit. The overall experience is nothing more than expected, but they are always efficient and friendly. expectations each visit. The overall experience is nothing more than expected, but they are always efficient and friendly. More
I have always been extremely happy with Mark Mitsubishi; that is why I've bought 2 cars there over the past 6 yeras, and have all my service on them done there. Everybody is always friendly, patient and no that is why I've bought 2 cars there over the past 6 yeras, and have all my service on them done there. Everybody is always friendly, patient and no one has ever tried to take advantage of me financially, like some auto body shops do. I plan on coming here as long as I live in AZ. The only thing I wish you brought back are the "free carwashes with service!" ;) More
We bought our car from Mark Kia and had a very pleasant experience from the very start. The staff was friendly, patient, and helpful. We have used the service department for all our oil changes and tire ro experience from the very start. The staff was friendly, patient, and helpful. We have used the service department for all our oil changes and tire rotations. Every time we come in they do a free inspection on our car and let us know with a printout what service is recommended for our car. We schedule our service appointments online, and when we get to the dealership, the service tech is always friendly and has our paperwork ready to go. The work that has been done on our car has always been done in a timely manner. The waiting room is clean, and they always have a variety of magazines, and popcorn for the customers who are waiting. More