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Mark Kia - Service Center

Scottsdale, AZ

4.9
274 Reviews

274 Reviews of Mark Kia - Service Center

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January 06, 2012

He answered all my questions, helping me to understand why I needed the services I bought, and also prevented me from spending unnecessary money on fluid flushes I did not need to purchase. In addition, h More

by marineeponine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Golle
January 06, 2012

The service guys take good care of you. They don't try to sell you on stuff you don't need and they also check things you don't ask them to, just to make sure everything is okay. I've been a Mark Kia cus More

by markkiafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Golle
January 05, 2012

My Kia Soul ac broke @21k miles. A mystery to me but a quick fix from Allen and his crew. He was so amazing and polite! I was very worried about this and he calmed me down and fit me it as soon as I coul More

by riotgirl1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Jenkins
January 04, 2012

I have taken my car to Mark Kia and Mitsubishi for over 18 months now to have it regularly maintained and serviced. I have never had a negative experience with the quality of service or customer care when More

by terryrichardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandi Gunn
January 02, 2012

We bought our vehicle at Mark Kia and have taken it back for all our major maintenance. Not only have we gotten quick appointments, but we have had great service. I would absolutely buy my next vehicle from More

by Ngellert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
December 31, 2011

I bought my car from mark kia i was a little worried about buying a kia but turns out it was the best thing i did my next car will be a kia too. From the salesman to the service department they all have More

by mmoses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bruce , Bruce Johnson
December 14, 2011

I worked with Nathan after I was involved in an accident. He kept me up to date on the progress of my car and was a great help to me! I appreciate the returned phone calls and exceptional service I received. More

by Kerri85016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
December 07, 2011

We had our Sorento in for an oil change and for a recall fix. They accommodated our pick up after hours by leaving the key with the dealer next door. Very happy with the service at Mark Kia. More

by Askaalen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown , Harry Granger
December 07, 2011

I HAD MY 2011 OPTIMA TOWED IN FROM MY WIFE'S WORKPLACE I HAD MY 2011 OPTIMA TOWED IN FROM MY WIFE'S WORKPLACE AND WAS CONTACTED BY ALAN THE SERVICE TECH . I EXPLAINED THE PROBLEM AND HE GOT RIGHT ON IT . More

by DESERTRAT1945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
December 06, 2011

The customer service was great, Brandi was very helpful and curteous and made sure to keep in contact with me. She always returned my calls and called back when she said she would to update me on the stau More

by jlgilbert357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : 1
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