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Mark Kia - Service Center

Scottsdale, AZ

4.9
281 Reviews

281 Reviews of Mark Kia - Service Center

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January 16, 2012

I was very happy with my experience in buying our 2010 Kia Sedona at Mark Kia. I am usually apprenhensive to use a dealer for my general maintenance due to experiences in the past. I decided to try out More

by jlarsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager, Harry Granger, Jose Gandara
January 11, 2012

I bought my care at Mark Mitsubishi and have had all my work and oil changes done there. I was just in for the 30,000 check up and was able to book appt on line and I got a coupon for the service. For some More

by Kathryn Hart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
January 10, 2012

I have always been pleased with not only my purchase and dealings with the dealership, but also the service that I have had and continue to have. I will rate only good, because, as in any business, there is More

by Ron Brewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Golle
January 09, 2012

Bought this Forte for my daughter to take to college.We have always recieved great service from Mark Kia. We had an appointment for oil change @4:30 we dropped it off early and much to our surprise they go More

by Rita K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Golle
January 07, 2012

Mr. Golle greeted me by name and knew why I was there. He was professional, punctual, and delived my car in great shape earlier than promised. I had several questions about service issues, warranty matte More

by scrappy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Golle
January 06, 2012

I have always been very satisfied at Mark Kia and have recommened this dealership to friends. I love the Sedona, plan on keeping it as it has only 16000 miles is just turned 5 years old. I do like the n More

by WESLEYBROMLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in service
January 06, 2012

Dave provided probably the best customer service I have EVER had. He was curtious, informative and professional. He kept me informed on the status and the cost of the repair - step-by-step. He is a vala More

by jsteging
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Golle
January 06, 2012

He answered all my questions, helping me to understand why I needed the services I bought, and also prevented me from spending unnecessary money on fluid flushes I did not need to purchase. In addition, h More

by marineeponine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Golle
January 06, 2012

The service guys take good care of you. They don't try to sell you on stuff you don't need and they also check things you don't ask them to, just to make sure everything is okay. I've been a Mark Kia cus More

by markkiafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Golle
January 05, 2012

My Kia Soul ac broke @21k miles. A mystery to me but a quick fix from Allen and his crew. He was so amazing and polite! I was very worried about this and he calmed me down and fit me it as soon as I coul More

by riotgirl1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Jenkins
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