Mark Kia - Service Center

The service is top notch. You can either call or schedule the service online, if you want. That was really convenient and I remembered that I wanted to get my cabin air filter changed because I saw schedule the service online, if you want. That was really convenient and I remembered that I wanted to get my cabin air filter changed because I saw it in the list of items that they can do for you. It is great that they have service hours every single Saturday. Also, I am on a major budget and needed new tires and lots of other stuff in order to be safe and they helped me to be able to afford it. They gave me a loaner car which is the first time I have ever found that anywhere. They were so nice to me. I really appreciate that. More

They squeeze me in to the schedule fir an oil change, tire rotation and get it done quick!! Plus they have popcorn while you wait. tire rotation and get it done quick!! Plus they have popcorn while you wait. More

My 2011 Kia Optima's battery was dead and I needed help quickly! Within 30 minutes Kia Roadside Assistance had sent someone to assess the problem and jump the battery. I drove straight to Mark Kia for serv quickly! Within 30 minutes Kia Roadside Assistance had sent someone to assess the problem and jump the battery. I drove straight to Mark Kia for service. Jose Gandara met me there and offered to take care of the problem. He estimated how much time it would take and I decided to wait in the lounge until it was finished. The estimated time was correct and my battery was replaced with a new one. It was still under warranty so I was very pleased with the whole situation! Thank you Mark Kia! More

Our recent dealings with our Kia Sorento have been handled very satisfactorily. The customer service was great. The problem was taken care of promptly and I had my car back quickly. I will recommend handled very satisfactorily. The customer service was great. The problem was taken care of promptly and I had my car back quickly. I will recommend Mark Kia to family and friends. More

I came in for a minor air conditioning problem and a much more serious problem was discovered because when this service department works on my car, even if it's just for an oil change, it is extremely thorou more serious problem was discovered because when this service department works on my car, even if it's just for an oil change, it is extremely thorough. Finding the problem this early saved me from having a serious problem with my power steering. More

This our 4th Kia (3rd from Mark). I never hesitate, when asked if I like my Kia, to praise the quality and the lack of problems with my Kia's. I highly recommend Mark Kia. asked if I like my Kia, to praise the quality and the lack of problems with my Kia's. I highly recommend Mark Kia. More

Jose in service was great. He always followed up with me when he had new information. I was looking for floor mats and they thought they had to order them from overseas. But the next day he called me again when he had new information. I was looking for floor mats and they thought they had to order them from overseas. But the next day he called me again and said I found them at Tempe Kia. Jose was great. He even let me sit in the waiting room while he carried the stuff to my car. Would recommend again. More

I have had 2 service visits since I bought my car 06/12 and both times were positive experiences. Service was quick and uncomplicated. The staff were all helpful,kind and professional. Do not remember all and both times were positive experiences. Service was quick and uncomplicated. The staff were all helpful,kind and professional. Do not remember all the staff I worked with but all the folks in service were great. More

I have had a great experience at this dealership since I bought my first Kia in 2006. The have always been honest and straight forward in all of my dealings with them. bought my first Kia in 2006. The have always been honest and straight forward in all of my dealings with them. More

Excellent service from Brandi. good workmanship by service dept. Courtese and helpful.excellent Courtesy from the entire dealership which obviously creates a good environment for the employees to pass service dept. Courtese and helpful.excellent Courtesy from the entire dealership which obviously creates a good environment for the employees to pass on to the customer. More