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281 Reviews of Mark Kia - Service Center
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December 07, 2015
Great job Markus is a great dealership and the customer service was delightful. I hooked my oil change at wrong dealer and they still took me in I really appre Markus is a great dealership and the customer service was delightful. I hooked my oil change at wrong dealer and they still took me in I really appreciate it. Thanks to Brandi Cunningham she was great help!! More
by Alexismkia
Employees Worked With
Brandi Cunningham
November 02, 2015
Friendly Great staff. Brandi in service was super friendly even when I got a bit testy with her (my apologies again, Brandi). Alberto was also very helpful, he Great staff. Brandi in service was super friendly even when I got a bit testy with her (my apologies again, Brandi). Alberto was also very helpful, he couldn't help much with my situation but he did what he could which was much appreciated. More
by Megan0130
September 02, 2015
after warranty expires service Can't even get her to call me back to set an appointment. Worst customer service ever! Last time i went there to get something looked at they wanted Can't even get her to call me back to set an appointment. Worst customer service ever! Last time i went there to get something looked at they wanted to up sell me on work that I didn't need. More
by Kia owner
Employees Worked With
March 12, 2014
Great experience! Service was exceptional, employees were very easy to work with an knowledgeable, and even went above and beyond the expectations of the service. very easy to work with an knowledgeable, and even went above and beyond the expectations of the service. More
by djreali8722
Employees Worked With
Kieran Murphy
November 03, 2012
The service is top notch. You can either call or schedule the service online, if you want. That was really convenient and I remembered that I wanted to get my cabin air filter changed because I saw schedule the service online, if you want. That was really convenient and I remembered that I wanted to get my cabin air filter changed because I saw it in the list of items that they can do for you. It is great that they have service hours every single Saturday. Also, I am on a major budget and needed new tires and lots of other stuff in order to be safe and they helped me to be able to afford it. They gave me a loaner car which is the first time I have ever found that anywhere. They were so nice to me. I really appreciate that. More
by PatriciaA2012
October 17, 2012
My 2011 Kia Optima's battery was dead and I needed help quickly! Within 30 minutes Kia Roadside Assistance had sent someone to assess the problem and jump the battery. I drove straight to Mark Kia for serv quickly! Within 30 minutes Kia Roadside Assistance had sent someone to assess the problem and jump the battery. I drove straight to Mark Kia for service. Jose Gandara met me there and offered to take care of the problem. He estimated how much time it would take and I decided to wait in the lounge until it was finished. The estimated time was correct and my battery was replaced with a new one. It was still under warranty so I was very pleased with the whole situation! Thank you Mark Kia! More
by Sue Cook
Employees Worked With
Jose Gandara
September 22, 2012
Our recent dealings with our Kia Sorento have been handled very satisfactorily. The customer service was great. The problem was taken care of promptly and I had my car back quickly. I will recommend handled very satisfactorily. The customer service was great. The problem was taken care of promptly and I had my car back quickly. I will recommend Mark Kia to family and friends. More
by joy.johnson.5055233
Employees Worked With
September 13, 2012
I came in for a minor air conditioning problem and a much more serious problem was discovered because when this service department works on my car, even if it's just for an oil change, it is extremely thorou more serious problem was discovered because when this service department works on my car, even if it's just for an oil change, it is extremely thorough. Finding the problem this early saved me from having a serious problem with my power steering. More
by Bsnyder9
Employees Worked With
September 08, 2012
This our 4th Kia (3rd from Mark). I never hesitate, when asked if I like my Kia, to praise the quality and the lack of problems with my Kia's. I highly recommend Mark Kia. asked if I like my Kia, to praise the quality and the lack of problems with my Kia's. I highly recommend Mark Kia. More
by tygon wu
Employees Worked With
