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Mark Kia - Service Center

Scottsdale, AZ

4.9
274 Reviews

274 Reviews of Mark Kia - Service Center

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June 03, 2017

Normal service My last visit to Mark Kia was fantastic. The service was great. I was in and out in no time at all. I will definitely be returning to Mark Kia for all More

by Nathan Dallman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Spencer, Harry Granger, Jacob Delaney, Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Nathan, thank you for taking the time to leave this awesome review about our service department!

June 02, 2017

Always a great experience Three vehicles purchased from Mark Kia and all were pleasant experiences. Their service dept is equally as enjoyable to work with. To sum up my review More

by deedeeiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Wow, we are so lucky to have such a loyal customer! Thank you for this awesome review!

June 02, 2017

Kia soul I have always had poor experience with car dealerships in the past until I started going to mark kia where I purchased a kia soul, now my whole family More

by Cherie Stephensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Spencer, Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Cherie, thank you for this awesome review! We are so lucky to have you and your family as customers.

June 02, 2017

Best dealship ever. Including the service dept I have been a customer for a longtime The sales Is awesome esp The GM The Kia service rocks too. Esp Chris He is Always Professional, extremely More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Belsanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Spencer, Harry Granger, Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Deb, we are so lucky to have a wonderful customer such as yourself!

June 02, 2017

Good time Everyone at mark kia is so friendly and nice. From buying to services i always feel taken care of! I will refer friends and family to use mark kia for More

by Bennette720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Belsanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Spencer, Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Thank you for this awesome review! We are so lucky to have you as our customer!

June 02, 2017

Amazing job every time !! Absolutely love this place! Chris Stephenson is amazing in the service department, I've worked with him for a few years now and will never go anywhere More

by Sammi03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Thank you for this awesome review!

June 02, 2017

Best Service department in the business! I have said this before years ago, and will say it again - I love Mark Kia and especially the service provided from Chris Stephenson in the Service de More

by kbisho1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Thank you for taking the time to leave us this awesome review!

June 02, 2017

Great service every time I am not always able to schedule an appointment so most if the time I am a drive in. Chris always takes me in and gives accurate wait times. They alwa More

by Gerald Bickers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Thank you so much for writing this review! We are so happy that Chris is able to take such great care of you.

February 23, 2017

10+ years I've been buying and servicing my cars w/ Mark Kia for a long time. Always know what to expect and when to expect it. If only my Dr. was this detail More

by Kennellyaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
May 25, 2017 -

Mark Kia responded

Thank you for this awesome review!

December 03, 2016

Very dishonest and rude Trying to work with this dealership was the worst experience I have ever had with a car dealership. Everyone I talked to lied to me, made promises the More

by The Professor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob, Bob, Alberto, Abdul
May 18, 2017 -

Mark Kia responded

I am so appalled to hear that this was your experience here at our dealership. We never intend to lie to our customers or not follow through with our promises. I would love the opportunity to go over this incident with you. Regards, Jessica Acorn, CRM, jess.acorn@markkia.com

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