287 Reviews of Mark Kia - Service Center
Awesome service Amazing service 5 star we love Kia. We are a Kia family and we wouldn't go elsewhere. Thank you for all you do for us your the best. Amazing service 5 star we love Kia. We are a Kia family and we wouldn't go elsewhere. Thank you for all you do for us your the best. More
Oil chug and recall I went in for a recall they said it was done I didn’t recall the last time I went in was for a new battery they didn’t say it was fixed they said to c I went in for a recall they said it was done I didn’t recall the last time I went in was for a new battery they didn’t say it was fixed they said to call and make a appt it would take 4 hours I was there yesterday for an hour only to find out they said the recall was done I’m very unsure and unclear I’m going out of town so I hope nothing happens ehikr I’m on the road with my family More
Service Quick in and out for my oil change. Friendly and easy to work with everytime I come in for service. Thanks Mark Kia, I’ll be back! Quick in and out for my oil change. Friendly and easy to work with everytime I come in for service. Thanks Mark Kia, I’ll be back! More
Friendly service staff I always have a positive experience when I come in for scheduled maintenance.. The staff is very friendly and professional and I feel like I'm in good I always have a positive experience when I come in for scheduled maintenance.. The staff is very friendly and professional and I feel like I'm in good hands. More
Great customer service! Tyler was my service advisor. Very knowledgeable and professional Service was done in promised time frame Comfortable waiting lounge Will be back Tyler was my service advisor. Very knowledgeable and professional Service was done in promised time frame Comfortable waiting lounge Will be back again! WiFi and coffee provided More
Mark Kia Scottsdale AZ Mark Kia is a very good dealership. Purchased my Optima from them 6 yrs ago. They have done all my vehicle’s maintenance & they’ve been excellent! Hig Mark Kia is a very good dealership. Purchased my Optima from them 6 yrs ago. They have done all my vehicle’s maintenance & they’ve been excellent! Highly recommend. More
Ok service - not so great location This dealership leaves NO space anywhere for customer parking or getting in and out easily! Leave some parking for your customers! Customer service o This dealership leaves NO space anywhere for customer parking or getting in and out easily! Leave some parking for your customers! Customer service office/ payment window - this room looked filthy, dirty like it has not been swept or cleaned for years.. : ( Doesn't leave the best impression. Also if you offer a complimentary car wash - Do It! Dropped our Kia off in the morning and were able to leave it most of the day and when we picked it up later that afternoon was still dirty. More
Technician employee I know there are several tech’s but I personally like to deal w/ José! He always takes my calls or if I get a voicemail he calls me back within 30 min I know there are several tech’s but I personally like to deal w/ José! He always takes my calls or if I get a voicemail he calls me back within 30 mins. What I appreciate is: his patience to listen to my issues & if he can’t resolve it over the phone he makes an appointment. When my car is done he doesn’t rush to explain to me what was done & answer other questions I still don’t know about my new car. He is an outstanding employee. I hope I will continue to get his wonderful service! More
Oil change Everyone is always helpful and courteous. As soon as you pull in until you leave there is a good vib about the place. Great job.... Everyone is always helpful and courteous. As soon as you pull in until you leave there is a good vib about the place. Great job.... More
Mark Kia the best. Mark Kia they are the best. In Kia mark they are very attentive and they explain to the client everything that happens in the car and what they did wh Mark Kia they are the best. In Kia mark they are very attentive and they explain to the client everything that happens in the car and what they did when they checked it. and suggest when there is a problem. More